Senior SAP TSM

We are looking for an experienced Technical Service Manager (TSM) to support SAP customers throughout their cloud transformation journey, with a strong focus on SAP migration projects, RISE with SAP engagements, and SAP Enterprise Cloud Services (ECS) environments.

The professional will act as a trusted technical advisor, working closely with customers, SAP stakeholders, infrastructure teams, and project managers to ensure successful planning, execution, and stabilization of SAP landscape migrations and cloud adoption initiatives.

!!! This is not a standard SAP Basis role. We will not consider candidates who do not have TSM experience and the required certifications.

Please ensure that submitted profiles meet both requirements before being shared for evaluation.

Key Responsibilities:

Lead and coordinate technical activities related to SAP migration and cloud transformation projects.
Support customers throughout migration lifecycles, including assessment, planning, execution, cutover, and hypercare phases.
Act as the primary technical focal point between customers, SAP teams, and delivery organizations.
Drive technical governance and ensure adherence to SAP migration best practices.
Identify risks, dependencies, and technical challenges, developing mitigation plans when required.
Coordinate and support cutover activities during migration weekends and critical business transitions.
Provide technical guidance regarding SAP infrastructure, cloud architecture, and system landscape optimization.
Support troubleshooting of complex technical issues involving SAP systems, databases, integrations, and cloud platforms.
Collaborate with global teams to ensure service delivery excellence and customer satisfaction.
Monitor project progress, technical readiness, and operational stability post-migration.