Sales & Design Specialist

Location: Houston, TX

Summary:

Bring your years of professional interior design and/or luxury retail experience to a brand that’s expanding nationally. Combine your love of home décor and luxury products with your selling skills in an inclusive team environment.

This role is based out of the Houston showroom but focused on developing the trade and designer business in the greater Houston market outside the showroom.

Harbour Outdoor is the perfect opportunity to start or grow your career in the interior design industry. Our Sales & Design Specialists receive exposure to varying aspects of sales, operations, inventory management, interior design, and retail visuals. To succeed in this role, you must drive sales, provide exceptional customer service, build relationships, and support your colleagues as a team player in all facets of the business.

Responsibilities:

• Drive sales to achieve or exceed personal sales goals
• Assist customers outside of the showroom with sales and post-sale follow-up, including processing ESD requests, placing orders, resolving delivery issues.
• Ability to influence customers in order to achieve sales goals.
• Actively engage with new & existing customers and create a clientele that you regularly reach out to and visit in scheduled in person meetings
• Identify outreach opportunities, including marketing to local interior designers, architects, realtors and developers.
• Maintain and assist in ordering inventory for all Showroom marketing collateral, office supplies, swatch samples, update vendor and pricing information, and escalating any facilities issues.
• Attend Retail team meetings, product training, and utilize the Harbour website and catalog to increase product and design knowledge.
• Demonstrate excellent verbal and written communication skills when responding to our clients via phone & email around specific inquiries, client issues, promotions, and Showroom events.

Qualifications:

• Five+ years of experience in selling to the Trade in home furnishings or luxury retail 
• Experience in outside sales a plus
• Self-starter, quick learner, team player
• Proficiency with Mac OS, Gmail, and web navigation.
• Must be able to lift up to 35 pounds and regularly move items.
• Flexible to meet occasional showroom scheduling requirements.
• Ability to stay organized with strong time management skills.
• Deliver industry leading service which 'surprises and delights’ your customers throughout the ordering process and beyond.

Employment Information:
Compensation:  $75,000-80,000/year plus commissions

About Harbour Outdoor:

Harbour is a family-owned global design brand rooted in nearly fifty years of craftsmanship and heritage. Founded in 1976 by master blacksmith Jim Condos, Harbour has grown from a small Sydney workshop into an internationally recognized luxury outdoor furniture company, still led by multiple generations of the Condos family.

We are fully vertically integrated, designing and manufacturing our collections in-house to ensure exceptional quality, performance, and attention to detail. Harbour blends refined design with durable, sustainably sourced materials to create products that elevate outdoor living across residential, hospitality, and commercial spaces worldwide.