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Site and Subject Support Associate I

Role overview

Summary

This role supports the Site and Subject Support Department at PEGUS Research, which focuses on ensuring study sites and participants have the necessary resources for effective participation in research studies. You will contribute to public health by assisting with the execution of research studies and providing support to both sites and participants.

Qualifications

  • Knowledge of computer systems, especially MS Office
  • Ability to learn quickly, and a desire to improve and enhance processes
  • Attention to detail, and good interpersonal skills
  • Effective verbal and written communication skills with a can-do attitude
  • Preferred: High School graduate, with some college experience

Responsibilities

  • Work on project teams that develop and execute research studies
  • Ensure study sites have the communication, materials and training needed to conduct studies effectively
  • Provide support and training to sites throughout each study
  • Compile and ship study materials to sites, tracking inventory and needs

Key facts

  • Remote from: Utah (USA), United States
  • Full time
  • Junior (1-2 years)
  • Customer Support Associate
  • $35K – $38K / year
  • English

Hard skills

Other skills

  • Microsoft Office
  • Detail Oriented
  • Communication
  • Social Skills

About the company

PEGUS Research logo

PEGUS Research

  • Clinical Research (CRO)
  • 51–200
Pegus Research Inc, is a unique, full-service OTC consumer behavior research organization. We specialize in label comprehension, self-selection, and actual use studies that lead to successful OTC approval. We provide expert, end-to-end support for Drug Facts Label development and testing, including consulting, support for FDA interactions, protocol design, study conduct, site selection and management, monitoring, data management, statistics, medical writing, and submission-ready data (CDISC) services.

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Job description

Site and Subject Support Associate - PEGUS Research-Salt Lake City, UT

PEGUS Research is looking for a detail-oriented self-starter to join our Site and Subject Support team. Working for PEGUS means contributing to a team that provides meaningful benefits to public health. This is also a great opportunity for an early career professional to expand their skills and learn on the job.

PEGUS conducts research studies regarding the public’s ability to correctly use a product in an over-the-counter environment. The Site and Subject Support Department ensures that study sites and participants have the support they need to participate in our research studies effectively. Duties may include:

  • Work on project teams that develop and execute research studies
  • Ensure study sites have the communication, materials and training needed to conduct studies effectively
  • Provide support and training to sites throughout each study
  • Compile and ship study materials to sites, tracking inventory and needs
  • Assist with creation and collection of study documents
  • Manage and ship study investigational product to research sites and participants
  • Provide support to study participants and resolve issues 

Qualifications: 

  • High School graduate, with some college experience preferred
  • Knowledge of computer systems, especially MS Office
  • Ability to learn quickly, and a desire to improve and enhance processes
  • Attention to detail, and good interpersonal skills
  • Effective verbal and written communication skills with a can-do attitude

Salary and Benefits:

  • Starting Pay: $18.00 - $20.00 hourly (based on experience and fit)
  • Approximately 40 hours per week, during regular office hours (M-F, 9-5)
  • Medical, dental, vision, life and disability insurance, up to 4% match on our 401(k) plan and HSA contribution
  • 13 paid holidays and paid time off equivalent to 13 days per year
  • Mostly flexible work environment with a combination of work at the office and work from home, which may be adjusted based on workload, and specific assignments or tasks to be accomplished
  • Growth potential and skill building opportunities
  • A great team environment: we work hard and have fun doing it!

If you have these qualifications and want to work for a unique company that has an impact on public health and consumer choice, please apply!

To learn more about PEGUS, our team and our research studies, visit www.pegus.com.

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