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Head of Marketplace

Role overview

Summary

This role is for overseeing STERRY's presence and revenue performance across third-party marketplaces. You will be responsible for strategy, operations, and profitability, ensuring growth in channels like Amazon, Lazada, and Shopee.

Qualifications

  • Experience in managing marketplace channels, particularly Amazon.
  • Strong understanding of marketplace operations and advertising.
  • Ability to analyze financial metrics and manage P&L.
  • Experience in team management and cross-functional collaboration.
  • Preferred: Familiarity with e-commerce and digital sales strategies.

Responsibilities

  • Define and execute the marketplace channel strategy aligned with overall business goals.
  • Manage Seller Central / Vendor Central account health and performance metrics.
  • Oversee product listings, A+ content, and brand store.
  • Manage marketplace P&L — track fees, ad spend, COGS, and net margin.

Key facts

  • Remote from: Hong Kong, Asia, APAC
  • Full time
  • Expert & Leadership (>10 years)
  • Head of Marketplace
  • English

Hard skills

Other skills

  • Team Management
  • Collaboration
  • Problem Solving
  • Communication
  • Leadership

About the company

STERRY logo

STERRY

  • Marketing & Advertising Agencies
  • 51–200
Unknown

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Job description

Join a dynamic growth marketing agency where precision meets creativity
At STERRY, we're not your average marketing agency—we're the rocket fuel behind crowdfunding and e-commerce success. Since day one, we've helped clients generate over $100 million in trackable online revenue through strategies rooted in measurable performance.

Role Summary
Owns the company's presence and revenue performance across third-party marketplaces (primarily Amazon, but also Lazada, Shopee, TikTok Shop, etc.). Responsible for strategy, operations, profitability, and growth of all marketplace channels.
Department: E-Commerce / Digital Sales
Reports to: CEO / Head of E-Commerce


Key Responsibilities
Strategy & Growth
  • Define and execute the marketplace channel strategy aligned with overall business goals
  • Identify new marketplace opportunities and lead expansion into new platforms
  • Own revenue and margin targets for all marketplace channels
Amazon Operations
  • Manage Seller Central / Vendor Central account health and performance metrics
  • Oversee product listings, A+ content, and brand store
  • Lead Amazon advertising (Sponsored Products, Brands, Display) and manage ad spend/ROAS
  • Handle FBA logistics, replenishment planning, and IPI score management
Catalog & Content
  • Own listing optimization (titles, bullets, descriptions, keywords, images)
  • Coordinate with marketing/creative teams for content production
  • Manage pricing strategy including competitive repricing
Commercial & Financial
  • Manage marketplace P&L — track fees, ad spend, COGS, and net margin
  • Report on key metrics: revenue, conversion rate, ACOS/TACOS, BSR, Buy Box %
  • Identify and resolve profitability leaks (returns, chargebacks, fee structures)
Team & Cross-Functional
  • Manage a small team (marketplace specialist, content coordinator, ads analyst)
  • Collaborate with supply chain for inventory forecasting
  • Work with finance on reconciliation and marketplace payouts


Why Join STERRY?
We’re a global, fast-moving agency that’s obsessed with pushing creative and digital boundaries. You’ll work alongside a diverse and collaborative team, and the support to help you grow.

If you're ready to make an impact and grow your skills in a collaborative environment, we encourage you to apply!

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