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In Transit Security Specialist

Role overview

Summary

The In Transit Security Specialist role focuses on securing high-value shipments and ensuring compliance with customer standards. You will work within an elite team dedicated to maintaining cargo integrity and responding to customer needs effectively.

Qualifications

  • Experience in security processes or logistics.
  • Proficiency in using Mcleod and other systems.
  • Strong communication skills.
  • Ability to manage risk and handle escalations.
  • Preferred: Familiarity with customer portal updates.

Responsibilities

  • Protect cargo integrity by applying DeSpir’s In Transit Security Processes.
  • Create solutions to process breakdowns and communicate updates to customers.
  • Coordinate with all business units to ensure shipment integrity.
  • Carry out data entry and confirm key milestones of the In Transit Security process.

Key facts

Hard skills

Other skills

  • Teamwork
  • Problem Solving

About the company

Zelh logo

Zelh

  • Staffing & Recruiting
  • 201–500
Zelh is a US-based staffing and outsourcing company helping businesses increase efficiency and lower payroll costs by implementing a remote staffing model of their employees overseas. The service allows our customers total control of their employees. Founded 2017 in North Carolina, the company provides businesses with smart and innovative solutions for recruiting qualified staff from Poland 🇵🇱 Ukraine 🇺🇦 and or tapping in to our existing dev team for quick expansion. Providing clients with educated decisions and consulting for expansion and growth with high income and low investments is the core goal of Zelh. We have been successfully serving the IT, engineering, logistics, and other industries since 2017. By partnering with Zelh, modern businesses can focus on their primary goals while delegating time-consuming operations and shifting legal responsibilities to the third-party company. The decentralized workforce model includes: -Ready, bilingual professionals-Transparent low monthly fee per employee-Low turnover -On-site Management and HR team to help oversee your employees

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Job description

The In Transit Security Specialist is a member of an elite team which will ensure that High Value High Security loads are secure and meet the customer standards for each shipment. This role works within an elite business unit with a high pride, loyalty, like minded team members. It is comprised of individuals that have been rigorously trained and evaluated on DeSpir’s In Transit Security processes.

ESSENTIAL FUNCTIONS: (*Denotes GDP-related function):

  • Protects the integrity of cargo being shipped by rigorously applying DeSpir’s in Transit Security Processes

  • Proactively creates solutions to process breakdowns as they occur while communicating updates to the customer

  • Communicates and coordinates within all business units to ensure the integrity of shipments

  • Carries out all necessary data entry and confirmation of key milestones of the In Transit Security process. (Departure, arrival, PODs, etc.) while utilizing Mcleod and other systems

  • Monitors In Transit Security through multiple systems to ensure quick response to customer requests

  • Assures that all paperwork including, but not limited to temperature downloads, pictures, and POD are downloaded to the load documents and the customer finishes the load for billing

  • Risk management with an extensive focus on security best practices and protocols

  • Handling escalations of suspicious activity regarding customer freight

  • Responsible for updating customer portals based on customer requirements

Working conditions:

  • Working schedule: Monday – Friday 7 am - 4 pm CST

  • Remote mode of work

  • 10+ business days of paid time off

  • Team building and corporate events

  • Equipment provided

  • A supportive team

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