Sr. Associate - F&A - AP 5B

Ready to turn bold ideas into real-world impact?
 At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
 
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. 
 
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
 Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description -

• Carry out all reporting requirements accurately and within the specified time scales;  
• Sending remittance advices to suppliers; 

• Search for relevant information in the system;  

• Create case/sending e-mail and tracking them till closure; 

• Contact Suppliers for resolution of queries;  

• Resolution of suppliers queries, major discrepancies, clarification with regards to rejected payments;  

• Provide resolution/feedback regarding queries in an accurate and timely manner (using E-mail, telephone or any other available tools); 

• Provide information on status of invoices, relevant contact information (telephone, email); 

• Provide support to the Processing team; 

• Proactive controls for avoidance of future errors; 

• Vendor reconciliation and reporting;  

• Debit balances for supplier, if required; 

• Maintain the relationship with the customer, understanding customer needs and find solutions consistent with the objectives set; 

• Chasing vendors for balance confirmation and/or for clarifications needed; 

• Understand query raised by internal/external stakeholders; 

• Routing out of scope issues to internal teams for further resolution; 

• Reading and learning the standard operating procedures, contributing to the development/improvement of the operating procedures, escalating of all unsolved/unclear issues to the team leader; 

• Adopt a flexible approach to job content with a view to developing own skills and knowledge to undertake a range of task requirements within the team. This may also involve multi-skilling across transaction processing. 

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Why join Genpact?
•    Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
•    Make an impact – Help global enterprises solve business challenges that matter 
•    Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
•    Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day 
•    Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress 
 
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.  
Let’s build tomorrow together. 
 
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.  
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.