Coordinator, Event Logistics

Location: Remote (Quebec)

Here’s what we do and why we do it

We work to simplify the cloud for IT professionals so they can focus on what really matters, making their customers’ lives better. Find out how we do that here: www.sherweb.com/about/.

We’re looking for an Events Operations Coordinator to support the logistics, travel coordination and operational details behind a variety of Marketing and go-to-market (GTM) initiatives. 

In this role, you’ll work across multiple projects at once, coordinating everything from event materials, vendors and shipments to travel, accommodations and other logistical requirements. You’ll work closely with our Events team and Marketing partners to make sure the right people, materials and information are in the right place at the right time.  

Here's how you will contribute to the success of the company

• Provide logistical and operational coordination across multiple Marketing and GTM initiatives at once, partnering with event owners and Marketing teams on requirements, timelines and dependencies. 
• Coordinate logistics for events, trade shows, partner activities and roadshows, including registration, materials, signage, equipment, shipments, deliveries and returns. 
• Coordinate Marketing and GTM travel, including hotel and destination research, flights, accommodations, ground transportation, room blocks and group travel, keeping travellers informed and troubleshooting when plans change. 
• Work with hotels, venues, suppliers, shipping providers and warehouses, and help track inventory of promotional and reusable event materials.
• Support invoice tracking, expense administration, documentation and project close-out, following established procurement and approval processes. 
• Follow up on tasks, deadlines and outstanding requirements, flagging risks early and keeping stakeholders informed. 
• Improve how we work by building checklists, templates and processes, and identifying opportunities for automation and AI. 

 Here's what you need to have and master to get the job 

• 2-4 years of experience in project coordination, event coordination, marketing operations, travel coordination, hospitality or a related field. 
• Experience supporting multiple projects, timelines and stakeholders at the same time. 
• Strong organizational skills, attention to detail and follow-through, with the ability to keep work moving without constant direction.
• Excellent English skills, both spoken and written, are essential; fluency in French is an important asset. 
• Experience coordinating with vendors, suppliers, hotels or other external partners.
• Strong written and verbal communication skills, and the ability to prioritize and solve logistical problems when plans change. 
• Comfort learning project management, event and travel tools, and curiosity about simpler, smarter ways to work. 

 Nice to Have 

• Conference, trade show, roadshow or partner event support, including corporate or group travel. 
• Asana or a similar project-management platform, or travel- and event-management platforms. 
• Coordination of shipping, inventory, promotional materials or event assets. 
• Background in B2B technology, SaaS or partner marketing. 

 What Success Looks Like 

You’re successful when multiple Marketing and GTM projects keep moving without details falling through the cracks, even as priorities, timelines and plans change. Event owners and Marketing partners know they can rely on you to keep logistics and travel arrangements organized, follow up on open items and spot issues before they become problems. 

Over time, you’ll help us build more consistent, efficient ways to manage recurring logistics, giving our teams more time for strategy and creativity. 

This is a Marketing and GTM-focused coordination role. Travel coordination is one part of it, alongside events, vendors and shipments. Occasional travel may also be required when an initiative’s scale or complexity calls for it. 

Benefits of working at Sherweb  

Sherweb is, above all, an environment where the needs of our customers are at the heart of our actions. We are committed to living our values of passion, teamwork and integrity every day.  

A fast-paced work environment that adapts to you   

• Beautiful offices for meetups and collaborative work (Sherbrooke and downtown Montréal)
• State-of-the art technology and tools
• A results-oriented culture where talent, action, and thinking outside the box are given due recognition
• Generous and caring colleagues of various professional and cultural backgrounds
• Opportunity to recommend quality talent from your network through our generous referral program

A flexible total compensation offer    

• A base salary ranging between $49 000 and $70 000 annually
• Vacation time that considers your previous experience
• Advanced paid hours to recharge your batteries (holidays and mobile days)
• A corporate discount program to help you save at merchants in your community

Considerable growth opportunities    

• Proximity to your direct manager and open, honest communication to support your development
• Multiple initial and on-the-job training opportunities and tools to track your progress and help you scale up in your career

Last but not least: “Sherweblife” - a rich calendar of activities that allow us to gather virtually and face-to-face throughout the year  

Reasons for the requirement of English: Sherweb has international customers and fluency in English is the only way to ensure proper service delivery to them. The main tasks related to this position require written and oral communication with an English-speaking clientele at all times.   

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