Sales Operations Analyst

Who we are:

Integrated Home Care Services (IHCS) provides a comprehensive Integrated Delivery System in the home setting, offering Durable Medical Equipment (DME), Respiratory, Home Health, and Home Infusion services. Through our select network of Medicare and Medicaid Certified and Accredited providers, we are available 24/7 to meet the needs of our patients with compassion, expertise, and excellence.

For more than 30 years, we have been dedicated to improving lives by delivering the highest quality in-home care services. As a trusted market leader in value-based Home Health, Durable Medical Equipment, and Home Infusion Services, we proudly serve more than 2 million lives across the United States and the Commonwealth of Puerto Rico. Our integrated care model is trusted by leading Managed Care Organizations (MCOs), physicians, and healthcare partners because of our commitment to exceptional patient outcomes and coordinated care.

At IHCS, our patients are at the heart of everything we do. We believe in creating a culture built on compassion, integrity, collaboration, and innovation. Every team member plays a vital role in fulfilling our mission of enhancing the quality of life for those we serve through Exceptional Customer Service, Proven Outcomes, and Seamless Care.

If you are passionate about making a meaningful impact, thrive in a collaborative environment, and are committed to excellence, we invite you to join our growing team. Together, we can continue transforming home healthcare while making a difference in the lives of our patients and the communities we serve.

Join IHCS where our patients are #1, and our people make the difference. Apply today!

Offering a competitive compensation package, including but not limited to;

• Medical, Vision, Dental, Short- and Long-term insurance
• 6+ Days of Holidays Pay
• 13 days of PTO
• Employer paid life insurance
• 401K with employer contribution
• Wellness program with reward incentives
• Employee recognition and reward programs
• Comprehensive paid training program

What you will be doing:

IHCS is seeking a detail-oriented Sales Operations Analyst to strengthen sales reporting and support disciplined execution across the sales process. Reporting to the Head of Sales Strategy and Operations, this person will work directly with the sales team to maintain reliable opportunity data, prepare actionable reporting, and track the tasks and dependencies needed to move sales opportunities forward.

The ideal candidate combines Salesforce proficiency, analytical skills, strong organization and proactive follow-through. They can identify gaps, clarify next steps, and coordinate across stakeholders to keep sales priorities moving.

What will you need to succeed:

• BA degree
• Four years of experience in sales operations, business operations, project coordination or a related analytical role, Healthcare, health plan sales, Managed Care.
• Salesforce proficiency required, including hands-on experience building reports and dashboards, managing account and opportunity data, and supporting pipeline tracking.
• Experience developing sales reports and analyzing pipeline performance.
• Strong Excel skills and the ability to turn data into useful reporting.
• Excellent organization, attention to detail and written communication.
• Ability to manage multiple priorities and follow up confidently across functions.
• Sound judgment about when to resolve an issue independently and when to escalate.
• Healthcare or health plan experience preferred.

Join our team as we strive for excellence through teamwork, where our patients are #1!

IHCS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.