Manager - Partnerships

About the Role:

As the Partner Manager for Malaysia and Greater China Region (GCR), you will own and grow strategic channel partnerships to expand CleverTap's market presence and drive revenue growth.

This is a hunter-oriented, commercially focused role. You will identify, recruit and activate high-value partners across MarTech agencies, system integrators, resellers and technology providers, building new routes to market and driving partner-sourced and partner-influenced pipeline.

Working closely with Sales, Marketing, Solutions Engineering and Customer Success, you will develop strategic alliances, execute joint go-to-market initiatives and translate partnerships into measurable business outcomes.

What will you do:

• Partner Acquisition & Development: Identify, prospect, negotiate and onboard high-potential channel partners to expand market reach and customer acquisition.

• Partner Enablement & Activation: Own the partner lifecycle, from onboarding and training to commercial activation. Equip partners with product knowledge, sales resources and competitive positioning.

• Joint GTM & Co-selling: Develop and execute joint business plans, account mapping, demand generation and co-selling initiatives to build qualified pipeline and close deals.

• Relationship Management: Build trusted relationships with partner founders and C-level stakeholders. Understand their business models, objectives and customer portfolios to identify mutual growth opportunities.

• Pipeline & Revenue Ownership: Drive partner-sourced and influenced opportunities, collaborate with direct Sales teams and ensure partnership activities translate into measurable revenue.

• Performance & Market Development: Establish partner KPIs, track pipeline and revenue contribution, conduct regular business reviews and identify new opportunities through market and competitor intelligence.

• Partner Marketing: Collaborate on targeted campaigns, executive engagements, workshops and industry events that strengthen market presence and generate opportunities.

What are we looking for?

Must Have:

• 3–5 years of experience in Channel Sales, Partnerships, Alliances or Business Development, preferably in MarTech, AdTech, SaaS or B2B technology.

• Strong hunter mentality with proven ability to independently identify, recruit and develop strategic partners.

• Track record of generating qualified pipeline, acquiring new customers and contributing to revenue growth.

• Established network across MarTech agencies, consulting firms, system integrators or technology partners in Malaysia and/or GCR.

• Strong commercial acumen and ability to influence, negotiate and engage senior and C-level stakeholders.

• Understanding of customer engagement, CRM, marketing automation, CDPs, analytics and the broader MarTech ecosystem.

• Excellent communication, presentation, negotiation and stakeholder management skills.

• Self-motivated, target-driven and comfortable operating independently in a fast-paced environment.

• Fluent in Mandarin, Chinese and English.

Good to have:

• Experience at or with global SaaS, MarTech, or AdTech organizations.

• Familiarity with platforms such as CleverTap, Braze, Salesforce, HubSpot, Mixpanel, Segment or similar technologies.

• Bachelor’s degree in Business, Marketing, or a related field; MBA is a plus.

Measure of Success:

• Partner Acquisition: Recruit, sign and onboard strategic partners aligned with CleverTap's growth objectives.

• Pipeline & Revenue: Achieve quarterly and annual partner-sourced and partner-influenced pipeline and revenue targets.

• Partner Productivity: Activate partners to consistently generate opportunities and contribute commercially.

• New Customer Acquisition: Drive new customer opportunities and closed-won logos through partner relationships.

• Strategic Relationships: Build sustainable, commercially valuable relationships with key partner executives and ecosystem stakeholders.

Who will you report to: SEA Partnerships Lead

Why join us

• Build on a product backed by 11 technology patents, in the high-growth mobile technology space.

• Power personalized engagement at scale: 30+ billion events daily across 3+ billion devices.

• Flourish in an Environment that Nurtures Growth and Curiosity

Learn More

Get to know us better before you apply!

Explore our docs, engineering blog, and customer stories to see how we work.

• CleverAI

• CleverTap Developer Documentation

• Blogs

• TesseractDB™

• CleverTap Product Demo

About CleverTap:

CleverTap is the world’s leading AI-first, all-in-one customer engagement and retention platform. Powered by its proprietary CleverAI™ Decisioning Engine and the Agentic Universe, it enables autonomous, real-time decisions that deliver 1:1 experiences at scale while maximizing ROI.

Its unified platform combines an AI-native Personalization Engine, Journey Orchestration, its proprietary Customer Data Platform (TesseractDB™), and product analytics to power self-optimizing engagement across mobile, web, email, SMS, WhatsApp, and more.

Recognized as a Leader in the 2026 Gartner® Magic Quadrant™ for Personalization Engines and a Strong Performer in The Forrester Wave™, CleverTap is trusted by 2,000+ global brands including IKEA, Tesco, Burger King, Levi’s, Decathlon, Domino’s, 7-Eleven, Jio, Grab, Carousell, and Emirates NBD.

Backed by Accel, Peak XV Partners, Tiger Global, CDPQ, and 360 One, CleverTap has 600+ employees across offices in the US, the Middle East, Asia, and LATAM.

For more information, visithttps://clevertap.com/ or follow us on Linkedin and X.

Join us in shaping the future of engagement.

CleverTap is dedicated to establishing an inclusive culture that welcomes individuals from diverse backgrounds, encouraging them to contribute their unique perspectives to our workplace.