Operations Supervisor

Operations Supervisor – PM Shift | Karawatha, QLD

Team Global Express | 4:00 PM – 12:00 AM | Lead a Team of 25–30 Employees

About the Role

Team Global Express is looking for an experienced, hands-on Operations Supervisor to join our busy Karawatha depot.

Working the 4:00 PM to 12:00 AM shift, you'll be responsible for overseeing daily freight operations, leading a team of approximately 25–30 employees, and ensuring freight is handled safely, efficiently and on schedule.

You'll work alongside another Operations Supervisor to manage the shift, coordinate resources, maintain operational standards and keep freight moving through the depot.

This is a great opportunity for someone who enjoys being on the floor, leading from the front and making a real difference in a fast-paced transport and logistics environment.

What You'll Be Doing

• Lead, supervise and support a team of approximately 25–30 employees, working collaboratively with another Operations Supervisor.
• Oversee daily freight operations, including unloading, sorting, scanning, staging and loading.
• Coordinate labor, forklifts and equipment to meet operational requirements and freight volumes.
• Ensure inbound and outbound freight is processed accurately and meets scheduled delivery and linehaul departure times.
• Monitor productivity, labor utilisation and operational performance against KPIs.
• Conduct pre-start meetings, communicate shift priorities and address operational challenges.
• Ensure compliance with Chain of Responsibility (CoR), Load Restraint (LR), Dangerous Goods (DG) and workplace health and safety requirements.
• Maintain high standards of freight handling, scanning accuracy and housekeeping.
• Manage employee attendance, performance and day-to-day operational issues.
• Coach, develop and motivate team members to achieve operational targets.
• Identify opportunities to improve efficiency, safety and service delivery.
• Work closely with fleet, linehaul, customer service and management teams to ensure smooth operations.
• Complete shift reports and escalate operational or safety concerns as required.

What You'll Bring

• Previous experience in a supervisory or team leadership role within transport, freight, logistics or distribution – essential.
• Demonstrated experience managing a team in a busy, high-volume operational environment.
• Strong understanding of Chain of Responsibility (CoR), Load Restraint (LR) and Dangerous Goods (DG) requirements – essential.
• Sound knowledge of freight handling, cross-dock operations, sorting, scanning and linehaul loading.
• Experience managing labour allocation, productivity, operational KPIs and shift performance.
• Strong leadership skills with the ability to motivate, coach and hold team members accountable.
• Ability to work collaboratively with another supervisor and across operational teams.
• Excellent problem-solving and decision-making skills, particularly under pressure.
• Strong communication, organisational and time management skills.
• A hands-on approach with a strong commitment to safety and operational excellence.
• Good computer skills, including Microsoft Outlook and Excel.
• Current Australian driver's licence.
• Forklift licence and experience operating material handling equipment would be advantageous.
• Availability to work the 4:00 PM – 12:00 AM shift.

What's in It for You?

• Opportunity to lead a team of 25–30 employees in a busy freight operation.
• PM shift – 4:00 PM to 12:00 AM.
• Work alongside an experienced Operations Supervisor.
• Join one of Australia's leading transport and logistics networks.
• Supportive team environment with a strong focus on safety and operational performance.
• Opportunities for professional development and career progression.
• Access to employee wellbeing and mental health support services.

Join Team Global Express

If you're an experienced Operations Supervisor who enjoys leading people, solving problems and keeping freight moving, we'd love to hear from you!

Apply today and take the next step in your leadership career with Team Global Express at Karawatha!

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit https://teamglobalexp.com/.

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What we offer

• Competitive salary above industry standards

• Upskilling, training, mentoring and more to support your career development journey

• Fun and practical employee perks and discounts

• Flexible work, including work from home

• Inclusive parental leave policy that supports all parents & carers

• Peer recognition awards acknowledge when you go above and beyond.

An inclusive workplace, works for everyone

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Our recruitment process

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

Other things to note

• When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.

• During the recruitment process, please keep an eye on your junk emails and spam folders for updates.

• TGE is listed as one of LinkedIn’s Top Companies of 2023 and 2024 in Australia.