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Urgent Admission Specialist, FT, Days- Remote

Role overview

Summary

This role is for an Admission Specialist at Prisma Health, responsible for managing the initial notification and authorization processes for inpatient admissions. You will collaborate with various departments to ensure efficient operations and secure timely reimbursement from payors.

Qualifications

  • High School diploma or equivalent.
  • 3 years Revenue Cycle, Patient Access/Billing, Collections and/or Customer Service.
  • Preferred: Medical Terminology.
  • Preferred: Basic computer skills.
  • Preferred: Proficient computer skills (word processing) and data entry.

Responsibilities

  • Communicate and provide information to meet payor requirements for inpatient admissions and observation.
  • Verify insurance coverage and benefits through online eligibility or telephone inquiries.
  • Initiate the pre-certification process according to departmental guidelines.
  • Update and maintain authorization numbers and approved days in applicable systems.

Key facts

Hard skills

Other skills

  • Collections
  • Customer Service
  • Computer Literacy
  • Communication
  • Problem Solving

About the company

Prisma Health logo

Prisma Health

  • Hospitals & Health Systems
  • XLarge
  • 10,001+
Prisma Health is the largest not-for-profit health organization in South Carolina, serving more than 1.2 million patients annually. The company has one Purpose: Inspire health. Serve with compassion. Be the difference. Prisma Health is comprised of two affiliates: Prisma Health–Upstate and Prisma Health– Midlands. Together they are dedicated to improving the health of all South Carolinians through improved clinical quality, access to care and patient experience, while also addressing the rising cost of health care. The affiliates are nationally recognized as some of the best places to work and to receive care. With more than 30,000 team members, physicians and volunteers, Prisma Health is the state’s largest private employer. Prisma Health works to improve the health of the local communities in the Midlands and Upstate regions through its community health programs. As one of the 50 largest health systems in the country, Prisma Health is committed to academic and clinical research excellence and focuses on educating the next generation of physicians, nurses, dentists and other medical professionals. The Prisma Health executive home office is in Greenville, South Carolina. For more information, visit www.prismahealth.org. ALERT: We will never request personal information and/or money in exchange for an interview and we do not conduct interviews via Google Meet or Google Chat. There have been reports of malicious people posing as Prisma Health hiring managers and conducting interviews with candidates via Google Meet or Google Chat. This is a phishing scam that could result in them taking your identity and/or money. Our hiring managers and recruiters do not conduct interviews via Google Meet or Google Chat. If you are contacted by someone claiming to be a Prisma Health team member, and they ask you to interview via a Google app, end communication immediately and report the action to the police.

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Job description

Inspire health. Serve with compassion. Be the difference.

Job Summary

Responsible for communicating and providing information which meets the payor requirements for initial notification of Inpatient admissions and Observation, timely completion of insurance verification, and authorization related activities to financially secure patient accounts. This includes timely submission of appropriate documentation in order to meet third party payor requirements which helps ensure that Prisma Health receives timely and accurate reimbursement. Collaborates as appropriate with other departments to ensure efficient processes and facilitate problem solving.

Accountabilities

Full Time

  • Acts as the initial point of contact to all payors for Inpatient admissions and Observation. Includes timely submission of appropriate documentation as required by the payor(s) for the initial authorization/notification purposes.
  • Ensures appropriate statistical data is obtained for patients in assigned patient population areas; communicating with payors timely and accurately.
  • Updates and maintains authorization numbers and approved days in registration and/or other applicable systems as appropriate. Secures discharge dates for payers as assigned.
  • Verifies insurance coverage/benefits utilizing online eligibility or by telephone inquiry to the employer and/or third party payor.  Information obtained through insurance verification must always be documented in the system. Ensures insurance priorities are correct based on third party requirements/COB.
  • Initiates pre-certification process as required according to departmental guidelines. 
  • Interviews patients or representatives (in accordance with HIPAA and EMTALA Guidelines) to secure information relative to financial status, demographic data and employment information when necessary.  Enters accurate information into computer database. Accesses Sovera to review ensure the most recent insurance card is on file. Follows up for incomplete and missing information. 

Supervisory/Management Responsibilities

This is a non-management job that report to a supervisor, manager, director or executive.

Minimum Requirements

Education - High School diploma or equivalent

Experience - 3 years Revenue Cycle, Patient Access /Billing,  Collections and/or Customer Service

Required Certifications/Registrations/Licenses

n/a

In Lieu Of The Minimum Requirements Listed Above

n/a

Other Required Skills and Experience

  • Medical Terminology
  • Basic computer skills
  • Knowledge of office equipment
  • Proficient computer skills (word processing)
  • Data entry

Work Shift

Day (United States of America)

Location

1200 Colonial Life Blvd

Facility

Corporate

Department

PreAccess Services

Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.

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