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Business Analyst

Role overview

Summary

This role focuses on analyzing data to provide insights that enhance client programs and drive decision-making. You will work closely with clients and internal teams to ensure data integrity and support reporting needs, contributing to the overall success of BCD Meetings & Events.

Qualifications

  • A minimum of 7-10 years’ analytics experience.
  • Analytical mindset with problem-solving skills to interpret complex data sets.
  • Effective communication skills to present findings clearly to both technical and non-technical stakeholders.
  • Experience in writing SQL queries.
  • Microsoft Excel and Pivot Tables with advanced experience.

Responsibilities

  • Analyze, interpret and tell a story from client financial, operational and performance data to provide fact-based recommendations.
  • Test the systems of record for consistency and properly escalate issues for resolution.
  • Compile and authenticate information from multiple channels.
  • Liaise and interact with the client directly; compile and contribute to quarterly data for reviews.

Key facts

Hard skills

Other skills

  • Microsoft Excel
  • Problem Solving
  • Analytical Thinking
  • Communication
  • Collaboration
  • Detail Oriented
  • Curiosity
  • Adaptability
  • Teamwork

About the company

BCD Travel logo

BCD Travel

  • Travel, Tourism & Airlines
  • Large
  • 10,001+
BCD Travel helps companies travel smart and achieve more. We drive program adoption, cost savings and talent retention through digital experiences that simplify business travel. Our 15,000+ dedicated team members service clients in 170+ countries as we shape a sustainable future for business travel. BCD’s leading meetings and events management and global consultancy services complete our comprehensive suite of solutions for all aspects of corporate travel. In 2023, BCD achieved US$20.3 billion in sales. For more information, visit our website. You can also subscribe to our newsletter for the latest industry insights, thought-leader analysis and top tips to drive your successful travel program. Go to: http://ow.ly/N73i50Mhc9Y

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Job description

 

At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers. As the world’s most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward.

Headquartered in Chicago, with locations in 50+ countries across the world, BCD M&E’s team of 2,000 people are committed to sustainability and driving success for our customers, our business and ourselves. Our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table.

While we can’t guarantee every day will be the best (who can?), we can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something.

See what life is about at BCD M&E at bcdme.com/careers

Business Analyst (Remote - India)

BCD M&E is looking for a curious, data-savvy mind to help revolutionize our team in the Bangalore, India office. As a Business Analyst, you’ll dive into numbers, trends, and performance metrics to uncover insights that drive smarter decisions.

You will work directly with our client to tell a compelling story out of complicated data through data analytics and visualizations.

You’ll be the bridge between raw data and powerful business intelligence, making information meaningful and actionable. If you love solving problems, connecting the dots between data and business impact and bringing clarity to chaos, this could be the perfect fit.

As a Business Analyst, you will:

  • Analyze, interpret and tell a story from client financial, operational and performance data to provide fact-based recommendations to drive SMM program enhancements, reduce costs, streamline process and increase savings
  • Test the systems of record for consistency and properly escalate issues for a quick resolution; ensure that all proper parties are informed of issues; Report on inconsistencies
  • Hands-on experience with APIs, including supporting system integrations, validating data exchange, and resolving interface-related issues.
  • Responsible for quality control of meeting data and data integrity
  • Compiling and authenticating information from multiple channels
  • Ensure accurate and appropriate reporting is implemented to support SLA (Service Level Agreement) and KPI (Key Performance Indicators) reporting
  • Benchmark data against industry, regional, and global standards to assist in developing internal and accounting roadmaps
  • Work as part of a global team with data analysts, developers, account managers and internal stakeholders on a variety of data, analytic and visualization projects
  • Collaborating with diverse teams to understand needs and deliver smart solutions
  • Liaise and interact with the client directly; Compile and contribute to quarterly data for quarterly reviews, transform reporting as client needs change, and use reports to assist client procurement department in annual negotiations

You’re good at:

  • Microsoft Excel and Pivot Tables with advanced experience
  • Experience in writing SQL queries
  • Experience in working PowerBI
  • Experience in working with APIs
  • Ability to learn and operate in other multi-software applications
  • Prior meeting planning/purchasing experience a plus   

You need to have:

  • A minimum of 7-10 years’ analytics experience
  • Analytical mindset with problem-solving skills to interpret complex data sets
  • Attention to detail with a commitment to data accuracy and integrity
  • Effective communication skills to present findings clearly to both technical and non-technical stakeholders
  • Collaboration and teamwork to work seamlessly within cross-functional initiatives
  • Curiosity and adaptability to stay ahead of trends and emerging data technologies

You might also have:

  • Knowledge of the meetings and travel industry

What we offer you: 

  • A culture of purpose where we are invested in your happiness and career growth
  • Competitive salary and benefits package

How to apply

Click apply now to be considered.

THE PERKS

Flexible Working

We believe that a flexible working environment is key to getting the best out of our teams. We will support you to work where you need to and when you need to, depending on how you work best.

Room to Grow

Our line of work and business structure challenge our people in a way that inspires growth, with learning and development built into every role. We give individuals ownership over the direction and speed in which they grow.

Everyone has a voice

We thrive on conversations that spark curiosity and empathy. No matter how big or how small, every voice is heard, considered and respected.

Make your move

The diversity of roles across BCD M&E’s global locations means that our people often find new adventures during their time with us.

We’ve got you covered our extensive benefits include comprehensive healthcare, continued education support, diverse work locations, travel and hotel discounts, volunteer and sustainability opportunities and a successful employee recognition program.

We’re positive. You’ll love it.

It starts from the top. Our leaders lead with positivity, believe in our people and trust us to do the right thing. There will always be support along your journey, in little and big ways.

This position is not open to third-party recruiting agencies.

 

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