System Database Cloud Admin

The systems, database or cloud administrator will respond on an on-call basis to support requests from other members of the IT team regarding system outages and will drive and communicate high priority escalations for other IT support teams as appropriate. In addition will be responsible for coordinating the installation of software, updates, and security patches to ensure a functional server environment and compliance with Daikin Comfort policies. The administrator must provide input on utilization and future decisions and must also proactively challenge existing processes and propose and implement changes as needed. 

Position Responsibilities 

May include: 

Provide application support and technical support and management/troubleshooting.    

Server monitoring, maintenance and troubleshooting  

Leverage modern technologies to improve the efficiency and scalability of systems  

Information security, LDAP, and Active Directory support and administration.    

Configure and update IP address management.    

Multiple operating system administration such as Windows, Linux, , and other operating systems  

Maintain and support database systems.  

Maintain continuous database integration, delivery, and deployment efforts in support of DevOps initiatives  

Analyze well-being of systems, identify performance issues; solve or recommend solutions to IT teams  

Manage system access privileges.   

Create backup/recovery and disaster mitigation plans and procedures  

Manage IT Infrastructure projects.    

Create reports, documentation, operating manuals including routine tasks and processes  

Apply industry-standard security principles and best practices   

Collaborate with IT Infrastructure Management, Service Delivery, and Application Development and Support   

Research into hardware and software issues and products as required.   

Present ideas and solutions in user-friendly language.   

Develop, implement, and manage migration strategies for new and existing environments.   

Research new technical solutions to enhance the currently supported IT models and provide efficiencies and cost reductions across the enterprise.   

Perform additional projects/duties to support ongoing business needs. 

Scripting in languages such as Bash, PowerShell, Python and automation tools such as Ansible, Chef, Puppet 

Nature & Scope: 

Applies practical knowledge of job area typically obtained through advanced education and work experience 

Encouraged to seek continuous improvements 

Performs a range of mainly straightforward assignments 

Works independently with general supervision 

Problems faced are difficult but not typically complex 

Knowledge & Skills: 

Certifications or work experience relevant to position description--e.g., Microsoft Certified Solutions Associate (MCSA), Microsoft Certified Solutions Expert (MCSE), or Microsoft Certified Solutions Master (MCSM); Certified Data Administrator (CDA); , and/or VMware Certified Professional (VCP).   

Strong Knowledge of Windows Server operating systems.    

Strong with System Virtualization technology     

Well experienced with SAN and NAS devices.    

In-depth knowledge of TCP/IP, WAN/LAN, VPN,     

High level of experience with AD, IIS, DNS, DHCP,O365  

Strong interpersonal and communication skills; capable of explaining procedures clearly.    

High level of attention to detail and accuracy   

Demonstrated experience in troubleshooting, problem solving and maintaining server systems database, and cloud infrastructure related issues.    

Strong team player, results orientated, dedication to excellence and sense of urgency to achieve business objectives   

Ability to apply good judgment, strong work ethic, and integrity on the job. 

Experience: 

A minimum 8 years of server administration in an enterprise setting with knowledge of or expertise in, Active Directory, Exchange Systems, O365, SMS, Database Administration, Windows Server Update Services, monitoring tools, change control  

Education/Certification:

Associate’s degree in IT related subject or relative experience in related field.   

Certifications or Work experience relevant to position description--e.g., Microsoft Certified Solutions Associate (MCSA), Microsoft Certified Solutions Expert (MCSE), or Microsoft Certified Solutions Master (MCSM); Certified Data Administrator (CDA); and/or VMware Certified Professional (VCP).  

People Management: No 

Physical Requirements / Work Environment: Must be able to perform essential responsibilities with or without reasonable accommodations 

Reports To: Manager, IT  

The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes about individuals with disabilities.