At Wave, we help small businesses to thrive so the heart of our communities beats stronger. We work in an environment buzzing with creative energy and inspiration. No matter where you are or how you get the job done, you have what you need to be successful and connected. The mark of true success at Wave is the ability to be bold, learn quickly and share your knowledge generously.
You’ll be the engine of our regulatory and product compliance work: reviewing what product teams are building, researching the rules that apply, and making sure every commitment we make has an owner, a date and evidence behind it.
This is a generalist seat. In a given week you might review a payments feature, check a marketing claim, track a privacy fix with Engineering and update a partner due diligence file. You’ll start with broad coverage and grow into ownership of a regulatory lane (payments and money movement, payroll and tax, or privacy and data).
Here's how you will make an impact:
Product and marketing reviews
Triage incoming compliance review requests, gather facts from Product and Engineering, and draft risk assessments using our templates
Prepare draft conditions and recommendation for Leadership sign-off on Medium and High tier reviews
Track approval conditions to closure in Jira and follow up with owners until evidence is in
Review marketing content and customer communications against set guidelines
Regulatory research and program upkeep
Research US and Canadian requirements and write short, clear summaries for the team and stakeholders
Monitor regulatory change and flag what affects Wave’s products
Maintain the regulatory inventory, policy library, registration calendar and issue log
Keep the compliance scorecard and KPI data current
Partners and evidence
Assemble evidence for processor, card network and partner audits, attestations and inquiries
Help draft and maintain policies, procedures and training content
Make work easier
Spot repetitive manual steps and help automate them (ex. AI assistance)
You Thrive Here By Possessing the Following:
Required
2-4 years in compliance, risk, legal or regulatory operations at a fintech, payments company, bank or other regulated business
Experience reviewing products, processes or content for regulatory risk
Comfort reading a regulation and explaining what it means in plain language
Strong organization: you track open items across teams and close them
Clear, concise writing and a habit of documenting decisions
Curiosity about how products work, and confidence asking engineers and product managers direct questions
Nice to have
Exposure to payments, car network rules, payroll, privacy (PIPEDA, Quebec Law 25, CCPA) or consumer protection (UDAAP, CASL)
Experience in both US and Canadian markets
Experience with Jira, SharePoint, and GRC tools
CRCM, CAMS, or other Compliance/Risk certifications or interest in pursuing one
At Wave, we value diversity of perspective. Your unique experience enriches our organization. We welcome applicants from all backgrounds. Let’s talk about how you can thrive here!
Wave is committed to providing an inclusive and accessible candidate experience. If you require accommodations during the recruitment process, please let us know by emailing careers@waveapps.com. We will work with you to meet your needs.
We use Google Gemini, a secure AI assistant, during interviews for note-taking purposes only. Notes are kept confidential and are not shared outside the hiring process. This allows our interviewers to stay fully focused on you during the conversation.
This advertised posting is a current vacancy.
Salary: 64800 - 97200 CAD per year
