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Program Coordinator/ Scheduler - Sleep Medicine Clinic - Harborview

Role overview

Summary

This role is for a Program Coordinator/Scheduler at Harborview Sleep Clinic, which provides assessment and treatment for sleep-related problems. You will manage scheduling and referrals, ensuring patients receive timely care and support from various clinical staff.

Qualifications

  • High school graduation or equivalent and two years of experience in the program specialty or equivalent education/experience.

Responsibilities

  • Manage referrals from various departments and schedule sleep clinic visits and sleep study appointments.
  • Obtain pre-authorizations and contact insurance carriers as required.
  • Coordinate with Durable Medical Equipment companies for delivery of ordered supplies and equipment.
  • Communicate with interdisciplinary clinical staff, patients, and caregivers.

Key facts

Hard skills

Other skills

  • Scheduling
  • Communication
  • Teamwork
  • Problem Solving

About the company

UW Medicine logo

UW Medicine

  • Hospitals & Health Systems
  • 10,001+
UW Medicine is an integrated clinical, research and learning health system with a single mission to improve the health of the public. Its faculty, staff, students and trainees are dedicated to delivering high- quality patient care and making important discoveries that lead to new approaches for the diagnosis, treatment and prevention of human disease. UW Medicine is home to one of the world’s largest and most comprehensive medical research programs as well as innovative learning programs for students, trainees and practitioners. As the only health system in Washington, Wyoming, Alaska, Montana and Idaho that connects research, education and patient care, UW Medicine provides a higher degree of healthcare, ranging from primary and preventive care to the most specialized care for complex medical conditions. UW Medicine includes Airlift Northwest, Fred Hutchinson Cancer Center, Harborview Medical Center, University of Washington Medical Center—Montlake, University of Washington Medical Center – Northwest, UW Medicine Primary Care, UW Physicians and UW School of Medicine. UW Medicine shares in the ownership of Children’s University Medical Group with Seattle Children’s. A Higher Degree of Healthcare.

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Job description

Job Description

Harborview Sleep Clinic has an outstanding opportunity for a Program Coordinator/Scheduler.

WORK SCHEDULE

  • Full-time, 100% FTE (40 hours per week)

  • Day Shift

  • Mondays- Fridays

  • On-Site/No Telework


DEPARTMENT DESCRIPTION:


Located in the Patricia Steel Building at Harborview Medical Center, the UW Medicine Sleep Center provides multidisciplinary assessment, treatment and follow-up consultation services for patients with suspected or diagnosed sleep-related problems. Our medical, surgical, and therapeutic interventions cover the full spectrum of sleep disorders, including sleep apnea, narcolepsy, insomnia, restless leg syndrome/periodic limb movement disorder and circadian rhythm abnormalities.



POSITION HIGHLIGHTS


  • Only Level I trauma and burn center in the region
  • Close proximity to public transportation

  • Harborview ranks among the nation's top hospitals in rehabilitation care, neurology, neurosurgery and orthopedics


RESPONSIBILITIES 


  • Manages referrals from various departments/divisions and schedules: sleep clinic visits (new and return) and sleep study appointments in a complete and timely manner.  Special attention is required for urgent and pre-operative studies so as to schedule these patients prior to surgery.
  • Pre-authorization and contacting insurance carriers as required.  Provide patients with explanation of coverage and co-payments.
  • Obtaining outside medical records.
  • Contact/interface with various Durable Medical Equipment companies to arrange for delivery of ordered supplies and equipment.
  • Manage Provider templates and schedules via EPIC application.
  • Manage, review and respond to EPIC In Basket messages in a timely manner.
  • Communicate with interdisciplinary clinical staff from HMC and outside facilities, patients and caregivers.
  • Coordinate and schedule follow-up sleep study appointments.
  • Other assigned duties

REQUIREMENTS


  • High school graduation or equivalent AND two years of experience in the program specialty OR equivalent education/experience
  • Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration


ABOUT HARBORVIEW


As the region's only Level I Trauma and verified burn center, Harborview Medical Center is a comprehensive healthcare facility owned by King County and operated by UW Medicine. It is dedicated to providing specialized

care for a broad spectrum of patients from throughout the Pacific Northwest, including the most vulnerable residents of King County. It provides exemplary patient care in leading-edge centers of emphasis, including emergency medicine, trauma and burn care, neurosciences, ophthalmology, vascular surgery, HIV/AIDS, rehabilitation, mental health and substance abuse care.


Harborview Medical Center is proud to be recognized with Magnet Hospital status by the American Nurses Credentialing Center. As a teaching hospital and research center, we're deeply committed to the enhancement of care for our patients as well as the professional growth of our staff.


Harborview employees are committed to the vital role the institution plays in the immediate community, as well as the entire Northwest region. 


Challenge. Collaboration. Compassion.


Compensation, Benefits and Position Details

Pay Range Minimum:

$23.41 hourly

Pay Range Maximum:

$33.47 hourly

Other Compensation:

-

Benefits:

For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/

Shift:

First Shift (United States of America)

Temporary or Regular?

This is a regular position

FTE (Full-Time Equivalent):

100.00%

Union/Bargaining Unit:

SEIU Local 925 Nonsupervisory

ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER 


UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals. 


All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. 



Our Commitment 


The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.


To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu. 


Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.

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