Pharmacy Program Manager - Transform Diabetes Care (Pharmacist)

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Requisition Job Description

The position is a 100% remote role requiring a HIPAA-compliant workspace and the employee can live in any state. This is an individual contributor role; Pharmacist will not have any direct reports.

Usual working hours are an eight-hour shift between the window of 7:00am-7:00pm per business needs, with flexibility to support inbound and outbound member calls.

Key responsibilities for role:

1. Conducts medication review and reconciliation through using clinical tools and relevant member data. Review focused on Diabetes and associated comorbidities.

2. Utilizes professional clinical judgement and assessment techniques to determine member’s level of health literacy, technology capabilities, and/ or readiness for behavior change.

3. Utilizes motivational interviewing skills to ensure maximum member engagement and promote lifestyle/ behavior changes to achieve optimum level of health.

4. Interprets and utilizes clinical guidelines/ criteria to positively impact members health.

5. Collaborates and makes referrals to other programs/ services/ teams to support members as needed.

6. Performs member outreach calls for identified members.

7. Conducts provider outreach calls to discuss medication issues/ questions.

8. Supports inbound member messaging via Health Optimizer.

9. Promotes up-to-date, evidence-based healthcare information to improve member’s understanding of their medications and addressed medication-related questions/ fears/ barriers.

Required Qualifications

· Active pharmacist license in good standing in the state of residence

· 6+ years of clinical pharmacy experience

· Current or past employment in a hospital and/or ambulatory care setting (excluding pharmacy school clinical rotations/internship)

· Currently and daily applies clinical knowledge to review medications and resolve different disease management scenarios beyond dispensing role; identifies

medication related interventions while resolving and offering appropriate treatment options to provider.

· Ability to review and apply clinical literature/pharmacy resources to provide clinical reviews/inquiries/newsletters.

· Proficiency in utilizing and navigating multiple software programs concurrently.

Preferred Qualifications

· Managed care experience

· Advanced training (i.e., Board-certified pharmacist, residency, fellowship, completion of APhA certificate programs)

· Certified as a Diabetes Education Specialist

· Medication Therapy Management (MTM) experience

· Strong computer skills (MS Office, Microsoft Teams, claims databases, proprietary software)

· Strong oral/written communication, interpersonal skills, and presentation skills within a matrix organization to solve problems and achieve team/company goals.

· Ability to prioritize and multi-task multiple referrals simultaneously.

· Ability to adjust communication style to suit the audience (patient, colleague, providers, business management etc.).

· Ability to work both independently and as part of a team.

Education

· Doctor of Pharmacy (PharmD)

Anticipated Weekly Hours

Time Type

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

Additional details about available benefits are provided during the application process and on Benefits Moments.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.