WordPress Quality Assurance Analyst

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Arcarithm is currently seeking top talent in the areas of full stack software development, artificial intelligence, optimization, and data analytics. You will work in a dynamic and challenging environment alongside our customers which include Lockheed Martin, General Dynamics, Northrop Grumman, Raytheon, US Army, US Navy, US Air Force, the Missile Defense Agency, and NASA on cutting edge technologies including machine learning, augmented and virtual reality, big data analytics, and more!

We are excited to continue to change and improve the world through innovation and technology! Contact us today to hear more about Arcarithm and all we offer!

Job Title: WordPress Quality Assurance Analyst

Location: Remote

Position Summary:

The WordPress Quality Assurance Analyst is responsible for ensuring the quality, functionality, usability, accessibility, and performance of WordPress websites, applications, and digital experiences. This role partners with developers, designers, content administrators, product owners, and stakeholders to validate requirements, identify defects, and verify that all releases meet organizational standards before deployment.

The analyst supports the full software development lifecycle by creating and executing test plans, validating integrations, conducting user acceptance testing, and ensuring compliance with accessibility, security, and content quality requirements. This position plays a critical role in delivering reliable, user-centered digital experiences.

Key Responsibilities: 

Quality Assurance & Testing

• Develop, maintain, and execute test plans, test cases, test scripts, and validation checklists.
• Perform functional, regression, integration, usability, and user acceptance testing (UAT).
• Validate WordPress core updates, plugin enhancements, theme modifications, and custom development efforts.

• Ensure website functionality across multiple browsers, operating systems, and device types.
• Verify website responsiveness and mobile compatibility.
• Document, track, and validate the resolution of defects through completion.

WordPress Platform Validation

• Test custom WordPress themes and plugins for functionality and reliability.
• Validate content publishing workflows and permissions.
• Confirm successful integration with third-party applications, APIs, analytics tools, CRMs, marketing platforms, and authentication systems.
• Evaluate plugin compatibility and identify conflicts before deployment.
• Participate in release readiness reviews and production validation activities.

Accessibility, Performance & Compliance

• Perform digital accessibility testing and validation against WCAG 2.1 AA standards and Section 508 requirements.
• Verify proper implementation of accessibility features including navigation, forms, images, multimedia, and interactive components.
• Conduct performance and load testing to support optimal user experience.
• Identify opportunities to improve website reliability, speed, and overall quality.

Defect Management & Reporting

• Reproduce and document defects with clear steps, expected results, and actual outcomes.
• Prioritize issues based on severity, impact, and business risk.
• Collaborate closely with developers to troubleshoot and resolve issues.
• Provide testing status reports, release recommendations, and quality metrics to project stakeholders.

Documentation & Process Improvement

• Maintain testing documentation, procedures, test evidence, and quality records.
• Contribute to continuous improvement of QA methodologies and testing standards.
• Support the development of automated testing solutions where applicable.
• Participate in Agile ceremonies including sprint planning, refinement, review, and retrospectives.

Required Qualifications

• Bachelor's degree in Information Technology, Computer Science, Digital Media, or a related field, or equivalent experience.
• 3+ years of quality assurance or software testing experience.
• 2+ years of experience testing WordPress websites or content management systems.
• Experience creating and executing structured test plans and test cases.
• Strong understanding of website functionality, responsive design, and content management workflows.
• Knowledge of HTML, CSS, JavaScript, and browser developer tools.
• Experience using issue tracking and defect management tools such as Jira, Azure DevOps, or similar platforms.
• Strong analytical, troubleshooting, and communication skills.
• Demonstrated attention to detail and commitment to quality.

Preferred Qualifications

• Experience with enterprise WordPress environments.
• Knowledge of accessibility compliance standards (WCAG 2.1 AA and Section 508).
• Experience testing REST APIs and third-party integrations.
• Familiarity with automated testing tools such as Selenium, Cypress, or Playwright.
• Experience with WordPress hosting environments, deployment processes, and version control systems.
• Understanding of SEO best practices and web analytics.
• Experience supporting government, federal, or highly regulated environments.

Technical Skills

Required

• WordPress Administration
• Functional and Regression Testing
• Cross-Browser Testing
• Mobile and Responsive Testing
• Defect Tracking and Reporting
• HTML/CSS Fundamentals
• Jira or Similar QA Platforms

Preferred

• Selenium, Cypress, or Playwright
• Git/GitHub
• Google Analytics
• Accessibility Testing Tools
• Performance Testing Tools
• API Testing (Postman or similar)

Arcarithm is an Equal Opportunity employer and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, citizenship, ancestry, marital status, protected veteran status, disability status or any other status protected by federal, state, or local law. Arcarithm participates in E-Verify.