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Inside Sales Associate

Role overview

Summary

The Inside Sales Associate role at Astro Pak supports the Regional Sales Team by managing the sales pipeline and enhancing customer engagement. You will collaborate with Sales Managers and Estimators to facilitate opportunities and represent the company at industry events, contributing to business development in various sectors.

Qualifications

  • High school diploma or equivalent required (some college preferred)
  • 2–4 years of experience in a quota-driven sales environment
  • Strong communication and relationship-building skills
  • Excellent organization and ability to manage multiple priorities
  • Proficiency with CRM systems and Microsoft Office (Word, Excel, PowerPoint)

Responsibilities

  • Track opportunities and customer activity after the lead stage
  • Follow up with clients on quotes, bids, inquiries, and project timelines
  • Maintain accurate CRM records and pipeline tracking
  • Partner with Sales Managers and Estimators to move opportunities forward

Key facts

Hard skills

Other skills

  • Relationship Building
  • Communication
  • Microsoft Office
  • Teamwork
  • Time Management

About the company

Astro Pak logo

Astro Pak

  • Industrial Machinery & Equipment
  • 201–500
Astro Pak is the leader in providing Passivation, Precision Cleaning and High-Purity Chemical Cleaning services for a wide variety of “cleanliness sensitive” critical systems and components. Many of our customers have external agencies that drive their cleaning requirements, such as the FDA, NASA and others. We service such industries as Pharmaceutical, Biotechnology, Aerospace, Laser, Semiconductor, Water Treatment and more, including Industrial markets. Astro Pak has been perfecting its cleaning chemistries and processes over the past 60 years, for which we deploy crews and equipment to go on site to customer facilities, as well as processing components, hardware and assemblies at one of our state of the art Cleanrooms or Shop locations. Our services and products leverage decades of experience to deliver the most effective chemistries and techniques, resulting in increased equipment longevity, reduced corrosion-related downtime and regulatory compliance in client facilities.

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Job description

Astro Pak is the nation's leading precision cleaning and passivation contractor specializing in on-site cleaning of high purity gas and fluid systems, as well as precision cleaning of components and hardware at the company’s Cleanroom facilities. Astro Pak provides services to over 15 sectors including: Data Centers, Biotechnology, Pharmaceutical, Aerospace, Semiconductor, and other selected Industrial markets. The company, founded in 1959, has performed on-site precision chemical cleaning in every State of the Union as well as several projects in Asia, Canada, continental Europe, England, Ireland and Mexico.

Astro Pak is looking for a motivated Inside Sales Associate (ISA) to support our Regional Sales Team and help manage our growing sales pipeline. This role is ideal for someone who enjoys customer engagement, relationship building, and keeping deals moving forward in a fast-paced environment.

As an Inside Sales Associate, you’ll partner closely with Sales Managers, Estimators, and customers to track opportunities, follow up on quotes, and maintain accurate CRM records. This is a great opportunity for a sales-driven professional who wants to grow their career in a technical and relationship-focused industry.

This role supports our East Coast Team & is required to work EST or CT time zone.

Why This Role Is Exciting

You’ll have the opportunity to:

  • Work directly with a national sales team supporting major industries
  • Build relationships with customers and help move deals across the finish line
  • Gain exposure to technical sales in aerospace, semiconductor, and pharma markets
  • Travel to industry trade shows and represent the company
  • Grow within a company focused on training, development, and career advancement

What You'll Be Responsible For

Sales Pipeline Management

  • Track opportunities and customer activity after the lead stage
  • Follow up with clients on quotes, bids, inquiries, and project timelines
  • Maintain accurate CRM records and pipeline tracking

Customer & Sales Team Support

  • Partner with Sales Managers and Estimators to move opportunities forward
  • Communicate with customers via phone and email to ensure strong engagement
  • Help coordinate next steps between internal teams and clients

Sales Operations

  • Manage multiple opportunities and priorities while staying focused on sales goals
  • Support special projects related to export-controlled work
  • Maintain compliance with company policies and safety procedures

Industry Engagement

  • Travel to key trade shows and industry events
  • Represent Astro Pak and support business development initiatives

What We're Looking For

  • High school diploma or equivalent required (some college preferred)
  • 2–4 years of experience in a quota-driven sales environment
  • Strong communication and relationship-building skills
  • Excellent organization and ability to manage multiple priorities
  • Proficiency with CRM systems and Microsoft Office (Word, Excel, PowerPoint)

Bonus if you have experience with:

  • Technical or industrial sales
  • Mechanical drawings or technical documentation
  • Pharmaceutical, water systems, or highly regulated industries

✈ Travel requirement: Up to 25% travel for trade shows and industry events

Why Join Us

At Astro Pak, we’re more than a sales team—we’re trusted partners helping our clients succeed. You’ll be part of a company that values professionalism, teamwork, growth, and innovation. We provide ongoing training, a supportive environment, and the opportunity to make a real impact.

Benefits

Astro Pak offers a competitive benefits package including:

  • Highly employer-subsidized medical, dental, and vision insurance (medical coverage begins the first month following 30 days of employment)
  • Health Savings Account (HSA) and Flexible Spending Account (FSA) options
  • 401(k) retirement savings plan with competitive employer contributions
  • 9 paid company holidays starting immediately upon hire
  • Paid time off and family leave benefits
  • Ongoing training and professional development opportunities

Equal Employment Opportunity & Reasonable Accommodations

Astro Pak is an equal opportunity employer, including individuals with disabilities and protected veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, ancestry, national origin, age, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, gender, gender identity or expression, marital status, physical or mental disability, medical condition, genetic information, reproductive health decision-making, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Astro Pak takes affirmative action to employ and advance in employment qualified individuals with disabilities and protected veterans.

Astro Pak provides reasonable accommodations to qualified applicants with disabilities and for other needs protected by applicable law. If you need an accommodation to complete an application or participate in the interview process, please contact talent@astropak.com . Please do not include medical information in your application. Requesting an accommodation will not negatively affect your consideration for employment. 

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