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Account Manager

Role overview

Summary

This role focuses on leading and growing relationships with premier customers in the Aerospace and Defense sector. You will develop and drive an Account Growth Plan, collaborating with cross-functional teams to establish NI as a trusted advisor and partner, ultimately contributing to the success and growth of NI’s overall strategy in this sector.

Qualifications

  • Bachelor’s degree or equivalent experience in Engineering or a related field.
  • US Citizenship
  • Proven experience in senior-level account management within the aerospace and defense industry or experience as a design or test engineer using NI products.
  • Preferred: Strong understanding of aerospace and defense technologies, products, and market dynamics.
  • Preferred: Excellent communication, negotiation, and social skills.

Responsibilities

  • Cultivate and maintain positive relationships with key decision-makers and customers within assigned aerospace and defense accounts.
  • Develop and implement account plans to achieve and exceed revenue targets.
  • Provide accurate and timely sales forecasts, reports, and updates to senior management.
  • Collaborate with internal teams to develop and implement strategic account plans.

Key facts

Hard skills

Other skills

  • Negotiation
  • Social Skills
  • Strategic Thinking
  • Communication
  • Collaboration
  • Innovation
  • Teamwork

About the company

Emerson logo

Emerson

  • Industrial Automation & Controls
  • Large
  • 10,001+
Emerson is a leading global technology, software, and engineering company providing innovative solutions for customers in industrial and commercial markets.We help customers in the world’s most essential industries solve the biggest challenges of modern life. Every day, our global workforce fulfills our unified Purpose and lives out the Values we hold close as an organization: Integrity, Safety & Quality, Support Our People, Customer Focus, Continuous Improvement, Collaboration, and Innovation.Across the globe, we are united by a singular Purpose: We drive innovation that makes the world healthier, safer, smarter, and more sustainable. We invest in our employees to ensure they have the marketplace knowledge, skills, and competencies to bring this Purpose to life while competing and leading in a global economy. Our training programs focus on end-to-end development, from onboarding through senior leadership.Our success is measured by the positive impact we make on people, our communities, and the world through our unwavering focus on environmental, social, and regulatory progress. Learn more about us!Flexible and competitive benefits plans offer you the right options to meet your individual and family needs: medical insurance plans, dental and vision coverage, 401(k), tuition reimbursement and more. We also provide you flexible time-off plans, including paid parental leave, vacation, and holiday leave.Our Commitment to Diversity, Equity & InclusionAt Emerson, we are committed to fostering a culture where every employee is valued and respected for their experiences and perspectives – and that reflects the world around us. We believe a diverse, equitable and inclusive work environment contributes to the rich exchange of ideas that inspires innovation and brings the best solutions to our customers.This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place.

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Job description

We are seeking an experienced and dynamic Strategic Account Manager specializing in Aerospace and Defense to join our team. As a key member of our sales organization, you will be responsible for leading and growing relationships with our premier customers in the ADG sector. The ideal candidate will possess a deep understanding of the industry, a strong technical background, a consistent track record of successful account management, and the ability to drive business growth through strategic partnerships.

The role is a high-impact opportunity to further develop our premier strategic enterprise accounts within our ADG sector and enable continued success and growth in NI’s overall Aerospace/Defense/Government Strategy.

The successful candidate will have responsibility for developing and driving an Account Growth Plan in partnership with key partners and leads a cross functional team to establish NI as a trusted advisor and partner to our customers success.

IN THIS ROLE, YOUR RESPONSIBILITIES WILL BE: 

      Customer Relationship Management:

  • Cultivate and maintain positive relationships with key decision-makers and customers within assigned aerospace and defense accounts at both the engineering and leadership levels.
  • Understand customer’s needs, challenges, and goals to provide tailored solutions and ensure customer success. 

    Account Growth and Retention:

  • Develop and implement account plans to achieve and exceed revenue targets.
  • Proactively address any issues or concerns to ensure customer retention and dedication.
  • Collaborate with internal teams, including sales, marketing, and product development, to develop and implement strategic account plans.
  • Stay informed about industry trends, competitive landscape, and customer needs to identify new business opportunities.

Forecasting and Reporting:

  • Provide accurate and timely sales forecasts, reports, and updates to senior management.
  • Use CRM systems to maintain detailed account records and supervise sales activities.

FOR THIS ROLE, YOU WILL NEED:

  • Bachelor’s degree or equivalent experience in Engineering or a related field.
  • US Citizenship
  • Proven experience in senior-level account management within the aerospace and defense industry or experience as a design or test engineer using NI products. 
  • Have, or be willing to take, residence near assigned accounts.

PREFERRED QUALIFICATIONS THAT SET YOU APART: 

  • Strong understanding of aerospace and defense technologies, products, and market dynamics.
  • Experience selling to engineering leadership, including directors and VPs.
  • Excellent communication, negotiation, and social skills.
  • Strategic problem solver with the ability to develop and implement effective account plans. 
  • Results-oriented with a track record of achieving and exceeding sales targets. 
  • Prior hands-on experience with NI Software and Hardware products

Our Culture & Commitment to You

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

At Emerson, our employee’s passion for innovation and results drives our success. We actively pursue new technologies, capabilities and approaches to drive tangible value for our customers. To reward this passion for innovation and results, Emerson

makes meaningful investments in our people. We provide competitive compensation, integrated benefits offerings and fulfilling career journeys

that support the growth of each employee. We firmly believe that when Emerson is successful in achieving its operational and financial goals, our

employees share in the company’s success. The salary/pay range for this role is $167,000 - $280,000 TTC commensurate with the skills, talent,

capabilities, and experience each candidate brings to the role. 

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