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Telehealth Nurse Practitioner - Remote, US

Role overview

Summary

This role is for delivering hands-on clinical care within Carewell's growing care navigation program. You will engage with members through telehealth visits, support care transitions, and provide clinical resources to the care team, all aimed at improving member outcomes.

Qualifications

  • Availability during core business hours, Monday–Friday, Eastern Time.
  • Board certification as a Family (FNP) or Adult-Gerontology (AGNP) Nurse Practitioner.
  • Active, unrestricted APRN license in at least one U.S. state.
  • 3+ years of NP experience in primary care, internal medicine, geriatrics, or transitional care.
  • Proficient with telehealth platforms, EHRs, and care management tools.

Responsibilities

  • Conduct video visits for chronic condition check-ins, medication reconciliation, and follow-up care.
  • Assess members' health status, identify clinical and social needs, and document clear plans and next steps.
  • Complete follow-up visits after hospital or emergency department discharges, including medication review and warning-sign education.
  • Serve as a clinical resource for RNs, LCSWs, and care navigators, and respond to clinical escalations the same day they are identified.

Key facts

Hard skills

Other skills

  • Communication
  • Problem Solving
  • Adaptability

About the company

Carewell logo

Carewell

  • Retail – Supermarkets & Hypermarkets
  • Scaleup
  • 51–200
Carewell is a family-founded e-commerce company with a mission to improve the lives of caregivers and their loved ones. Our story began in 2015, when our founders were among the 20% of Americans who act as informal caregivers. They were unable to find the guidance and selection they needed in one place, so they formed Carewell to be a source of support for independent caregivers seeking proactive service, compelling content, and expert-vetted products. Our core values are more like care values. We put people first by viewing employees and members as family, celebrating their accomplishments with claps and cheers, and acknowledging their struggles with support and encouragement. We support with empathy by understanding problems first, then solving them with compassionate guidance. We empower members and employees alike with educational content, actionable solutions, and ongoing advocacy. We create exceptional experiences that result in a safe, simple buying experience with reliable, responsive service for members and clear paths to growth and work-life integration for employees. We celebrate diversity by hiring people from varied backgrounds because we believe our differences drive smarter decisions, increase innovation, and foster a culture of respect. And finally, we encourage advocacy because we know that happy, healthy members and employees drive successful, sustainable companies—if members aren't raving about our service and employees aren’t singing the praises of our culture, we need to work harder.

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Job description

Telehealth Nurse Practitioner - Remote, US, PT or FT

Talent pipeline posting: We are building a pipeline of qualified candidates for future openings in this role. We are not filling this position immediately. We will review applications on a rolling basis and reach out as positions open.

About Carewell

Carewell is a category-defining business that provides trusted caregiving solutions and support for individuals and families. Through Carewell Family Services, we extend our commitment beyond products to person-centered navigation, care coordination, and advocacy services that address social determinants of health needs. Our approach emphasizes compliance, scalability, and high-quality member experiences, while partnering closely with clinicians and community resources to support better outcomes.

About the Role

This is an opportunity to deliver hands-on clinical care inside a growing care navigation program. As a Telehealth Nurse Practitioner, you see Carewell members by video for follow-up and chronic condition visits, and you serve as a clinical resource for the care team supporting them.

The role is built around three connected areas:

  • Telehealth Visits — conducting follow-up, chronic condition, and medication-focused visits with members.
  • Care Transitions — supporting members after hospital or emergency department visits so nothing falls through the cracks.
  • Care Team Support — serving as a clinical resource for nurses, social workers, and care navigators.

This program is early-stage, and parts of this role are being built in real time. Processes will evolve and priorities will shift. If that sounds like an opportunity, keep reading.

What You'll Do

Telehealth Visits

  • Conduct video visits for chronic condition check-ins, medication reconciliation, and follow-up care.
  • Assess members' health status, identify clinical and social needs, and document clear plans and next steps.
  • Communicate findings and recommendations to members' primary care providers to support continuity of care.

Care Transitions

  • Complete follow-up visits after hospital or emergency department discharges, including medication review and warning-sign education.
  • Identify members at risk of readmission and coordinate with the care team on follow-up.

Care Team Support

  • Serve as a clinical resource for RNs, LCSWs, and care navigators, and respond to clinical escalations the same day they are identified.
  • Support training on clinical red flags, medication basics, and escalation criteria.
  • Share front-line feedback on workflows, protocols, and tools as the program evolves.

Documentation & Compliance

  • Complete accurate, same-day documentation for every visit.
  • Maintain licensure, board certification, and any required collaborative practice agreements, and follow all telehealth, privacy (HIPAA), and consent requirements.

KPIs You'll Drive

Clinical Quality

  • Post-discharge follow-up visits completed within target timeframes
  • Medication reconciliation completed and documented
  • Quality outcomes for engaged members, such as avoidable readmissions

Productivity & Compliance

  • Visit volume and scheduled availability met consistently
  • Documentation complete and same-day
  • Clinical escalations responded to the same day they are identified

Who You Are

Required

  • Availability during core business hours, Monday–Friday, Eastern Time (full-time or part-time schedules considered).
  • Located in the United States and authorized to work in the U.S. without employer sponsorship.
  • Board certification as a Family (FNP) or Adult-Gerontology (AGNP) Nurse Practitioner.
  • Active, unrestricted APRN license in at least one U.S. state, and willingness to obtain additional state licenses as the program expands.
  • 3+ years of NP experience in primary care, internal medicine, geriatrics, or transitional care.
  • Comfortable discussing chronic conditions, medications, and treatment plans in plain language with older adults.
  • Proficient with telehealth platforms, EHRs, and care management tools.
  • Comfortable with ambiguity and rapid iteration.

Nice to Have

  • Licensure in multiple states.
  • Active DEA registration.
  • Experience with Medicare, dual-eligible, or older adult populations.
  • Telehealth, home-based care, or transitional care experience.
  • Bilingual (Spanish preferred).

Why This Role

  • Ground-floor opportunity to shape how clinical care fits into a new program.
  • Time to actually work through a member's needs, with a team that handles coordination.
  • Meaningful, mission-driven work with visible impact on members' lives.
  • Close partnership with care navigation leadership and program operations.

What We Offer

  • Competitive compensation
  • The ability to work 100% remotely
  • Health Insurance
  • PTO & Holidays

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