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Government Contracts Analyst

Role overview

Summary

This role supports government contracts throughout their lifecycle, ensuring compliance and customer satisfaction. You will collaborate with various internal teams to deliver exceptional service to government customers while contributing to business growth at World Fuel.

Qualifications

  • 1-3+ years of experience in contract administration or related field.
  • Strong Microsoft Office skills, particularly Word and Excel.
  • Excellent written and verbal communication skills.
  • Preferred: Bachelor's degree in Business, Marketing, Communications, or related discipline.
  • Preferred: Experience using CRM systems, preferably Salesforce.

Responsibilities

  • Monitor government procurement portals to identify relevant opportunities.
  • Coordinate the preparation and submission of proposals and quotations.
  • Support the administration of government contracts and customer agreements.
  • Collaborate with internal teams to resolve customer issues promptly.

Key facts

Hard skills

Other skills

  • Customer Service
  • Organizational Skills
  • Detail Oriented
  • Communication
  • Analytical Skills
  • Problem Solving
  • Microsoft Office
  • Virtual Teams
  • Collaboration
  • Time Management
  • Proactivity

About the company

World Kinect Energy Services logo

World Kinect Energy Services

  • Oil & Gas
  • XLarge
  • 5,001–10,000
World Kinect Energy Services (WKES) is a division of World Kinect Corporation, a global Fortune 100 energy management public company (NYSE Stock Symbol: WKC). WKES is trusted by over 140,000 commercial, industrial, government, and residential customers worldwide as a one-stop partnership for all things energy and sustainability. As our customers’ energy needs continue to evolve, demanding more focus, market expertise, and better, more sustainable solutions, WKES is here to help them source conventional and renewable fuels, electricity, and natural gas, to help them reduce their carbon footprint and to minimize price and operational risk. Whether our customers are a global manufacturing power house or a small local trucking company, we become an extension of their team – always seeking ways to help them optimize all facets of energy & fuel management at the site and company level: from determining the right energy mix and sourcing strategy that reduces consumption, costs and carbon emissions, to providing full visibility to their energy and carbon data, to delivering insight on the constantly-changing energy markets and regulations – all to ensure our customers meet their operational objectives and sustainability goals. This allows our customers to focus on their primary business, while we take care of Everything Energy.

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Job description

At World Fuel, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive.

Government Contracts Analyst

UK Based, occasional travel to our London office.


World Fuel is seeking a detail-oriented and highly organised Government Contracts Analyst to join our Government Solutions team.

In this role, you will support government contracts throughout their lifecycle, from identifying opportunities and coordinating proposal submissions to contract administration, compliance, and customer support. Working closely with Commercial, Operations, Logistics, and Finance teams, you will help deliver exceptional service to government customers while supporting business growth and contractual compliance.


This is an excellent opportunity for someone with experience in contract administration, bid support, sales operations, customer account management, or commercial coordination who is looking to develop their career within a global organisation.


What You'll Do

Opportunity & Bid Support
  • Monitor government procurement portals and customer requests to identify relevant opportunities, including RFIs and RFQs.
  • Maintain opportunity pipelines and support qualification activities.
  • Coordinate the preparation and submission of proposals, quotations, and tender responses.
  • Work with internal stakeholders to gather information, ensure compliance with customer requirements, and meet submission deadlines.
  • Maintain proposal templates and supporting documentation.
Contract Administration & Customer Support
  • Support the administration of government contracts and customer agreements.
  • Maintain Blanket Sales Agreements, customer location agreements, and contract records.
  • Track contract modifications, pricing updates, and customer changes.
  • Coordinate invoice enquiries and support dispute resolution activities.
  • Partner with internal teams to investigate and resolve customer issues promptly.
Cross-Functional Collaboration
  • Work closely with Commercial, Global Fuel Logistics, and Financial Operations teams to support contract requirements and service delivery.
  • Assist the wider Sales Support team during peak tender periods and business-critical activities.
  • Develop broad business knowledge to support operational continuity and team flexibility.

What We're Looking For

  • Strong organisational skills and exceptional attention to detail.
  • Ability to manage multiple priorities and deadlines in a fast-paced environment.
  • Excellent written and verbal communication skills.
  • Strong analytical and problem-solving abilities.
  • A proactive, collaborative, and customer-focused approach.
  • Ability to work independently while building strong relationships across teams.

Experience & Qualifications

  • 1-3+ years of experience in contract administration, bid/proposal coordination, sales support, customer operations, project coordination, or a related field.
  • Experience supporting government contracts, tenders, procurement activities, or regulated industries is advantageous but not required.
  • Bachelor's degree in Business, Marketing, Communications, Government Relations, or a related discipline preferred.

Technical Skills

  • Experience using CRM systems, preferably Salesforce.
  • Strong Microsoft Office skills, particularly Word and Excel.
  • Experience using SharePoint, Microsoft Teams, or similar collaboration tools.
  • Ability to manage documentation and data accurately within structured systems.

Why Join World Fuel?

  • Opportunity to work with government and public sector customers across a global business.
  • Exposure to commercial operations, contract management, and proposal support activities.
  • Collaborative team environment with opportunities for professional growth and development.
  • Career progression within a leading global energy, aviation, and fuel solutions organisation.
  • Occasional travel may be required to the Canary Wharf office.

#WFS

Please note that by submitting an employment application you consent to World Fuel Services processing your information for this role and potentially for future employment opportunities, in accordance with applicable laws. To learn more about how we protect and/or process personal information, please visit the WFS Privacy Center at: https://www.wfscorp.com/en/privacy-center.World Fuel Services Europe, Ltd.

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