IT Program Management Lead (PMO)

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You’ll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities.

Summary

The an Principal, IT Program Management oversees the planning and delivery of application development initiatives, ensuring alignment across product, engineering, and business stakeholders. This role drives the end-to-end program lifecycle—road mapping, execution, risk management, and continuous improvement—while promoting Agile and DevOps practices to enable frequent, high-quality releases. The Program Manager fosters collaboration, removes impediments, and ensures teams deliver user-focused solutions efficiently and consistently.

Your role in our mission

•    Acts as the point of contact for all Project Management Office topics with the client
•    Develops, refines, and manages all Project Governance for the account
•    Assisting in the monitoring and tracking of all Service Level Agreements
•    Manages formal client correspondence including Corrective Action Plans and Internal account improvement initiatives
•    Oversees assigned Project Management personnel for their engagement. Assigns work and provides direction regarding timeliness and completion of project objectives.
•    Manages resource assignment and allocation and provides resource utilization forecasts
•    Works closely with the Account General Manager and Application Delivery Manager to hit account goals and objectives
•    Provide a centralized management structure for all project management functions, including:
o    Change Control management:  Experienced in managing system and business changes through a defined change control model
o    Schedule Management:  Knowledgeable in the use of scheduling tools such as MS Project/MSPO to manage a portfolio or client projects
o    Deliverable Management - identify, track, and manage
o    Risk/Issue/Action Management:  Manage to the Risk Management plan
o    Communication Management: Responsible to produce all contractual artifacts including status reports
o    Project Governance Updates:  Maintain and evolve as necessary
o    Mentor, coach and effectively transfer expertise to others
o    Ensure that the PMO is helping deliver our projects to exceed client expectations

What we're looking for

• Minimum 3 years’ experience managing a PMO, preferably experienced in standing up a PMO
• Minimum 5 years’ experience managing large scale Information Technology projects
• PMP certification required
• Conveys an expert-level knowledge of project management and associated methodologies, techniques, processes, and approaches - exudes credibility as a subject matter expert
• Ability to build a strong network and relationships at executive levels with technology and solutions, customers, and vendor groups

What you should expect in this role

• Fully remote opportunity with the option to work anywhere within the United States
• Opportunities to travel through your work (0-10%)
• Willingness to work a flexible schedule to accommodate business needs and travel as required
• Video cameras must be used during all interviews, as well as during the initial week of orientation

The deadline to submit applications for this posting is December 30, 2026

The pay range for this position is $96,500.00 - $137,900.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.