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Business Development Representative (BDR)

Role overview

Summary

The Business Development Representative (BDR) role focuses on generating new business opportunities for Surgical Information Systems through targeted outbound sales campaigns. You will engage with prospective customers, qualify leads, and develop a consistent pipeline of sales opportunities, collaborating closely with the Sales and Marketing teams to drive growth.

Qualifications

  • Minimum of 18 months of experience in B2B software sales, revenue cycle management, sales development, or business development.
  • Experience conducting outbound prospecting, including cold calling, email outreach, and lead generation.
  • Strong written and verbal communication skills, including the ability to communicate with business decision-makers.
  • Experience using Salesforce to manage leads, document sales activities, and track opportunities.
  • Strong organizational and time management skills with the ability to manage multiple outbound campaigns and prospect follow-ups.

Responsibilities

  • Execute targeted outbound campaigns through cold calling, email, and other direct outreach methods to generate new business opportunities.
  • Research and identify prospective customers, key decision-makers, and target accounts within the ambulatory surgery center market.
  • Qualify prospective customers based on business needs, decision-making authority, timing, and potential fit.
  • Collaborate with Sales and Marketing to execute outbound campaigns targeting priority customer segments and accounts.

Key facts

Hard skills

Other skills

  • Communication
  • Time Management

About the company

Surgical Notes logo

Surgical Notes

  • Digital Health
  • Scaleup
  • 201–500
Surgical Notes is the premier ASC revenue cycle management and billing services partner. Our expert teams with ASC-specific experience provide scalable billing, transcription, coding, and document management services and solutions that fully integrate with all leading ASC practice management systems. The largest management companies and hundreds of ASCs that partner with Surgical Notes experience and benefit from immediate operational and financial improvements.

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Job description

For 30 years, Surgical Information Systems (SIS) has empowered surgical providers to Operate Smart™ by delivering innovative software and services that drive clinical, financial, and operational success.

SIS provides comprehensive technology and services for ambulatory surgery centers (ASCs), including practice management software, electronic health records (EHRs), patient engagement solutions, compliance technology, and revenue cycle management services. SIS also supports hospital perioperative teams with specialized software solutions.

Trusted by more than 2,900 surgical facilities, SIS is committed to helping healthcare organizations improve efficiency, optimize financial performance, and focus on delivering exceptional patient care.

At SIS, we believe our people drive our success. We foster a culture built on respect, integrity, accountability, client focus, bias for action, and continuous improvement. As a nationally recognized Top Workplace, we strive to provide an environment where employees can contribute, grow, and make a meaningful impact.

The Business Development Representative (BDR) is responsible for generating new business opportunities through targeted outbound sales campaigns and proactive prospect engagement. This role focuses on identifying prospective customers, connecting with key decision-makers, qualifying leads, and developing a consistent pipeline of sales opportunities for SIS software and revenue cycle services.

The BDR will collaborate closely with Sales and Marketing to execute outreach strategies, engage prospective customers, and schedule qualified sales meetings. Success requires strong communication skills, persistence, organization, and the ability to effectively communicate the value of SIS solutions.

Key Responsibilities

Outbound Prospecting & Lead Generation

  • Execute targeted outbound campaigns through cold calling, email, and other direct outreach methods to generate new business opportunities.
  • Research and identify prospective customers, key decision-makers, and target accounts within the ambulatory surgery center market.
  • Develop personalized messaging that communicates the value of SIS software and revenue cycle services.
  • Conduct consistent follow-up with prospects to build relationships, generate interest, and advance sales conversations.
  • Identify potential customer needs and opportunities aligned with SIS solutions.

Sales Pipeline Development

  • Qualify prospective customers based on business needs, decision-making authority, timing, and potential fit.
  • Schedule qualified discovery meetings for Account Executives and sales leadership.
  • Collaborate with the Sales team to ensure effective handoffs and continued engagement with qualified prospects.
  • Maintain accurate prospect information, activity records, lead status, and pipeline information in Salesforce CRM.
  • Consistently work toward established outbound activity, qualified meeting, and pipeline generation goals.

Campaign Execution & Collaboration

  • Partner with Sales and Marketing to execute outbound campaigns targeting priority customer segments and accounts.
  • Track campaign results and identify opportunities to improve prospect engagement and conversion rates.
  • Develop knowledge of SIS products, services, competitive positioning, and the challenges facing healthcare providers.
  • Share market insights and prospect feedback to support improvements in sales messaging and campaign effectiveness.

Required Qualifications

  • Minimum of 18 months of experience in B2B software sales, revenue cycle management, sales development, or business development.
  • Experience conducting outbound prospecting, including cold calling, email outreach, and lead generation.
  • Demonstrated ability to engage prospective customers, qualify leads, and generate sales opportunities.
  • Strong written and verbal communication skills, including the ability to communicate with business decision-makers.
  • Experience using Salesforce to manage leads, document sales activities, and track opportunities.
  • Strong organizational and time management skills with the ability to manage multiple outbound campaigns and prospect follow-ups.
  • Ability to work independently, take initiative, and achieve established performance objectives.

Preferred Qualifications

  • Experience selling SaaS solutions, healthcare technology, revenue cycle management software, or related services.
  • Familiarity with ambulatory surgery centers, healthcare operations, or revenue cycle processes such as billing, collections, and denials management.
  • Experience working collaboratively with Account Executives to generate and advance qualified sales opportunities.
  • Understanding of account-based prospecting and outbound campaign strategies.

BENEFITS:

  • Benefit package including Medical, Vision, Dental, Short Term Disability, Long Term Disability, and Life Insurance
  • Vacation/Sick time
  • 401(k) retirement plan with company match
  • Paid Holidays
  • SIS Cares Day
  • Hybrid or Remote environment depending on the role

We believe employees are our greatest asset and we empower them to make a difference in our business. Diversity and inclusion makes us all better. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, protected veteran status, and all other protected statuses

Surgical Information Systems is an Equal Opportunity Employer and complies with applicable employment laws. M/F/D/V/SO are encouraged to apply.

At this time we are unable to sponsor H1B candidates

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