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Specialist, Customer Acquisition - Bilingual

Role overview

Summary

This role focuses on customer acquisition within the Business-to-Business Sales team at Concentrix. You will engage with clients to understand their needs and provide tailored solutions, while also managing sales pipelines and forecasts.

Qualifications

  • 2+ years of experience in inside sales, account management, or sales closing capacity.
  • Strong command of English
  • Preferred: Dynamic personality
  • Preferred: Experience with Google Cloud Platform products and services or similar SaaS solutions
  • Preferred: Experience working with Salesforce.com or similar CRM

Responsibilities

  • Prospect and develop new customers
  • Build and maintain relationships with customers
  • Negotiate and close deals
  • Manage pipeline and forecast sales

Key facts

Hard skills

Other skills

  • Communication
  • Negotiation
  • Problem Solving

About the company

Concentrix logo

Concentrix

  • Outsourcing & BPO
  • XLarge
  • 10,001+
We’re Concentrix. A global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.

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Job description

Job Title:

Specialist, Customer Acquisition - Bilingual

Job Description

We are looking for a driven and dynamic Specialist, Customer Acquisition to join our Business-to-Business Sales team. This is a great opportunity for a sales professional who thrives in a fast-paced environment, enjoys building strong client relationships, and has a passion for identifying customer needs and turning them into business solutions. If you have experience in inside sales, a strong command of English, a results-oriented mindset, and the motivation to grow your career in a hybrid work environment, we invite you to apply and be part of our team in Costa Rica.

You Have:

  • 2+ years of experience working in an inside sales, account management, sales closing capacity.
  • Experience handling communications in English on a professional environment.
  • Dynamic personality
  • A winning mindset
  • Prior success in achievement of personal and team sales quota/goals
  • Experience or willingness to work a hybrid model
  • Experience with Google Cloud Platform products and services, similar clouds of SaaS solutions
  • Proven ability to manage pipeline and forecast sales
  • Experience working with Salesforce.com or similar CRM
  • Experience upselling and cross-selling customers
  • Proven ability to manage pipeline and forecast sales

You Will:

  • Prospect and develop new customers
  • Build and maintain relationships with customers
  • Understand customer needs and develop solutions that meet those needs
  • Negotiate and close deals
  • Manage pipeline and forecast sales
  • Work with multiple customers at scale
  • Up sell and cross sell customers.
  • Convert qualified leads into closed sales
  • Manage external competitive pressures and handle objections to secure new customers
  • Reach a mastery of sales training and closing sales
  • Work with your team and management to provide a professional experience during all interactions with customers and prospects
  • Maintain the customer management system (CRM) to ensure all relevant data is captured
  • Work hybrid, commutable to a designated Concentrix Office in Costa Rica.

Location:

CRI Work-at-Home

Language Requirements:

English (Required), Spanish (Required)

Time Type:

Full time

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