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Account Manager

Role overview

Summary

The Account Manager role focuses on driving commercial success by developing business opportunities and building relationships with retail partners. You will work closely with the sales management and customer service teams to achieve sales objectives and contribute to the growth of STICHD.

Qualifications

  • Proven track record in an Account management role within the Fashion, Sports lifestyle or FMCG industry.
  • Strong negotiation and networking skills to build close relationships.
  • Fluent written and verbal communication in Dutch and English.
  • Good knowledge of the retail environment and needs of retailers.
  • Preferred: Excellent knowledge of Microsoft Office and Excel; knowledge of SAP

Responsibilities

  • Drive and develop business opportunities with key retail and field account partners.
  • Build and strengthen long-term relationships with existing and prospective customers.
  • Identify new commercial opportunities that create value for brands and partners.
  • Review key business metrics and implement concrete steps for improvement.

Key facts

Hard skills

Other skills

  • Negotiation
  • Microsoft Office
  • Microsoft Excel
  • Communication
  • Teamwork
  • Problem Solving
  • Results Focused
  • Solutions Focused

About the company

stichd logo

stichd

  • Fashion, Apparel & Luxury
  • SME
  • 501–1,000
We are a family of experts creating and designing a home for fashion essentials (bodywear, legwear, swimwear), fanwear (motorsport, football) and lifestyle for exceptional brands. Connecting design, sales, logistics, marketing, & e-com, we are Consciously Crafting Convenience for our customers and consumers. Across our three areas; essentials, fanwear and lifestyle we serve both B2B and B2C. From branded socks and underwear to fashionable swimwear and fanwear, we are proud to make products that are personal to you and to the world. At stichd we call them humble heroes. The first pieces you put on and the last you take off. Those pieces that make cheering for your favourite team and driver, that much more enjoyable. A member of the PUMA Group, stichd is a licensee with its HQ located in ‘s-Hertogenbosch, the Netherlands. In addition, stichd has a global presence with sales offices throughout Europe, the UK, in Mexico, in China and in Southeast Asia. The fanwear team is primarily situated in London. The company’s warehousing and logistics are located in Tilburg, Netherlands and via our service partners in Mexico, China and Malaysia. Employing over 750 people, the company’s current brand portfolio includes for our Essentials business: PUMA, Tommy Hilfiger, Levi’s, Head and Calvin Klein. For our Fanwear business: Ayrton Senna, BMW Motorsport, Formula 1, Formula E, Mercedes F1 Team, Williams Racing, Porsche Motorsport, Scuderia Ferrari F1 Team, Aston Martin F1 Team and Manchester City Football Club. And for our Lifestyle business: BMW Lifestyle. At stichd you have the opportunity to be part of a dynamic company, with unique insights into multiple global A-list brands. We are a collective of professionals with diverse personalities and backgrounds where integrity and expertise are balanced with humility. Passionate about our people, products, partners and planet we are dedicated to becoming more conscious of our impact. Always growing, moving and learning.

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Job description

The Job

The Account Manager (AM) is responsible for driving and developing business opportunities with our key retail and field account partners. In this role, the AM focuses on delivering sustainable and profitable growth for both stichd and its network of retail partners.

As a key member of the local sales team, the Account Manager builds and strengthens long-term relationships with existing and prospective customers, while proactively identifying new commercial opportunities that create value for our brands, partners, and business. The AM acts as a trusted business advisor and category expert, playing a central role in connecting internal stakeholders with external partners to ensure successful collaboration and execution.
Through a strong commercial mindset, market expertise, and customer-focused approach, the Account Manager contributes to the achievement of sales objectives and the continued growth of the business..

The Account Manager drives revenue to exceed both sales and margin targets. The Account Manager is required to build stronger relationships with our existing clients and pro-actively explore new commercial opportunities that add value to our brands.

Your Mission

  • Responsible for the commercial success of the territory by introducing our products and brands by implementing defined sales strategy.
  • Collection presentations, monthly, quarterly and annual meetings, and coordination of marketing concepts;
  • New customer acquisition and expanding into additional sales channels;
  • Review key business metrics on a regular basis and turn the insights into concrete steps for improvement;
  • Close cooperation with the sales management and the customer service team;
  • Other occurring relevant activities and/or projects.

Your Talent

  • You have a proven track record in an Account management role within the Fashion, Sports lifestyle or the FMCG industry;
  • Strong negotiation and networking skills to build close relationships;
  • Strong team player with a solution focused approach and a high-quality standard of execution and delivery. Ability to thrive in a small, close-knit sales team;
  • Fluent written and verbal communication in Dutch and English, any additional language is considered as a plus;
  • Excellent knowledge of Microsoft Office and Excel ( and knowledge of SAP is preferred as well as basic knowledge in BI);
  • A passionate self-starter with drive;
  • Results-oriented, proactive and problem-solving;
  • Strong presentation skills and an excellent communicator;
  • Confident and personable with the ability to build relationships quickly;
  • Good knowledge of the retail environment and needs of retailers.

This role is based in Den Bosch, the Netherlands. Working remotely from other countries is not possible.

To apply for this role, you must already have the legal right to work in the Netherlands. We will not apply for work or residence permits.



We Offer



·         Our salaries are based on 38 hours per week, but full-time work is 40 hours per week. Instead, you choose between a lot of holidays; 40 per year or choose for a 40-hour salary per month with still 28 holidays. You can switch every six months;

·         Annual bonus scheme;

·         Company car;

·         New hires (introduction) days;

·         Great offer of e-learnings and a training offer for personal development;

·         Enough free fruit for you daily vitamins;

·         Provided lunch for low cost;

·         8% holiday allowance, employee insurances and a good pension scheme;

·         Employee discount on the PUMA, Levi’s, Fuelforfans and BMW Lifestyle websites;

·         Hybrid working;

·         Flexible working hours, modern workspace and a good working atmosphere;

·         International working environment with colleagues of more than 50 different nationalities;

·         Wellbeing activities (f.e. yoga, pilates and bootcamp) and an inhouse gym;

·         Community involvement (STICHD impact tool);

·         STICHD drinks 5/6x per year in the city center of Den Bosch;



About Us



We like to think of ourselves as a family of experts.

Ok, we know what you’re thinking: at over 700 members, that’s a pretty big family. But what we really mean is that, whatever our skills or our story, whatever the task or the time pressure, we’re in it together. Pushing each other, backing each other and believing in each other, always.

We’re one STICHD. And that matters, because this one company does a lot.

We partner with some of the world’s most iconic brands to create products that people love. From socks and underwear to swim and fanwear. From PUMA and Levi’s to Formula 1 and Manchester City. From design and logistics to retail and events. From our HQ in the Netherlands to sales offices and logistics centres all over the world. Like we said: a lot.

Why join us?

Because at STICHD, you get the best of both worlds. The buzz and exposure of working on a global scale with the world’s biggest brands. The freedom and flexibility to find your own passion and follow your own path. But most of all, because we care. We really care. About our brands and products. About each package and every fan’s experience. About one another.

We have some amazing people at STICHD. People with different backgrounds and skillsets, perspectives and personalities. Global leaders in their field who always stay curious, grounded and never stop learning.

Does this sound like it could be you? Click ‘apply’ and show us what you’ve got!

ACQUISITION AS A RESULT OF VACANCIES IS NOT APPRECIATED

STICHD provides equal opportunities for all job applicants, regardless of race, colour, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at STICHD and PUMA, and we do not tolerate any form of harassment or discrimination.

At STICHD and PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal opportunity - no matter your background, identity, or experience. To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions. Every decision is made by real people -with real judgment and accountability. We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews. These functions have no influence on decisions in the application process. We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically.






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