Technical Operations Specialist for a Real Estate Company (US-Based/

Paired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located.

Role Overview:
This hands-on role combines technical troubleshooting, automation, QA, and campaign operations. You'll resolve integration issues, build automations, support partner onboarding, and ensure marketing campaigns and operational workflows run smoothly.

We're looking for a proactive problem-solver who can independently manage technical challenges, improve processes, and thrive in a fast-paced startup environment.

Key Responsibilities:

• Troubleshoot technical issues reported by non-technical teams.
• Investigate data discrepancies, integration failures, broken automations, and synchronization issues.
• Build and maintain automations using Python, JavaScript, or TypeScript.
• Troubleshoot CRMs, APIs, webhooks, integrations, logs, and databases, particularly GoHighLevel (GHL).
• Build and maintain automated QA/testing workflows.
• Use SQL and MongoDB to investigate and resolve data issues.
• Identify recurring problems and implement solutions to prevent them.
• Build simple dashboards and reports for non-technical teams.
• Use AI tools to accelerate troubleshooting, coding, testing, and automation.

Requirements

• 3+ years of experience in technical operations, technical support, automation engineering, QA automation, or similar roles.
• Hands-on experience building automations and integrations between multiple systems.
• Strong understanding of REST APIs, webhooks, and system integrations.
• Proficiency in Python, JavaScript, or TypeScript.
• Experience querying and troubleshooting databases using SQL; MongoDB experience preferred.
• Experience troubleshooting CRMs and business systems; GoHighLevel (GHL) is a strong plus.
• Experience with automated QA/testing workflows, root-cause analysis, and technical troubleshooting.
• Ability to support non-technical teams and independently resolve technical issues.
• Strong organizational skills and experience managing multiple projects and priorities.
• Experience using AI tools to improve productivity and operational efficiency.
• Excellent written and verbal English communication skills.
• Proactive, resourceful, and comfortable working independently in a fast-paced environment.

Benefits

• Competitive salary in USD
• Fully remote work environment with flexible scheduling