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Operations System Administrator - Charlotte Corporate

Role overview

Summary

This role is for an Operations System Administrator at Northwood Ravin, focusing on overseeing and supporting systems and operational processes to enhance efficiency. You will provide technical expertise to onsite teams and corporate departments, aiming to improve performance across the company's portfolio.

Qualifications

  • Minimum of 5 years of relevant multifamily property management experience.
  • Advanced knowledge of RealPage OneSite and related RealPage platforms.
  • Experience troubleshooting property management systems, supporting software implementations, and training associates.
  • Strong analytical and problem-solving skills with the ability to identify root causes and develop practical solutions.
  • Excellent organizational, communication, and interpersonal skills.

Responsibilities

  • Optimize Property Management Systems
  • Oversee Utility Management
  • Support Budgeting & Operational Performance
  • Train & Empower Teams

Key facts

Hard skills

Other skills

  • Analytical Skills
  • Problem Solving
  • Communication
  • Social Skills
  • Organizational Skills
  • Detail Oriented

About the company

Northwood Ravin logo

Northwood Ravin

  • Real Estate
  • 201–500
Northwood Ravin is a leading multifamily development, construction and property management firm serving the Southeast and Mid Atlantic, currently the most active developer in the Raleigh/Durham/Chapel Hill market. Based in North Carolina with offices in Charlotte, Raleigh, and Tampa, our reach extends from Washington DC, to Nashville, TN, to Tampa, Dallas, and Atlanta. Our company blends the nimbleness of a new small business with a long legacy of success from its history at Crosland as its residential, contracting and market-rate property management divisions. Northwood Ravin develops and manages signature apartment communities and mixed-use venues with a singular focus: to create communities that foster healthy lifestyles, neighborhood involvement and appealing living environments.

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Job description

Location- Charlotte Corporate Office (100% on site)

Behind Every Exceptional Community Is a Team That Runs It Flawlessly 

At Northwood Ravin, we’re known for creating some of the most distinctive luxury apartment communities in the Southeast. That same level of care and precision extends beyond what residents see—it’s embedded in how we operate every day. 

We’re looking for an Operations System Administrator who takes pride in solving complex challenges, improving operational processes, and ensuring our teams have the technology, resources, and support needed to perform at their best. 

The Opportunity

In this position, you will oversee and support the systems, technology, and operational processes that drive efficiency across our growing portfolio. You will serve as a key resource for onsite teams and corporate departments, providing technical expertise, resolving system challenges, and identifying opportunities to strengthen operations and improve performance. 

What You'll Do 

  • Optimize Property Management Systems 

  • Oversee Utility Management 

  • Support Budgeting & Operational Performance 

  • Support Systems & Implementations 

  • Maintain Leasing Systems & Compliance 

  • Train & Empower Teams 

  • Monitor Systems & Vendor Relationships 

What You Bring to the Team 

We're looking for someone who combines strong multifamily operational experience with technical expertise, sound judgment, and a commitment to exceptional service. 

  • Minimum of 5 years of relevant multifamily property management experience. 

  • Advanced knowledge of RealPage OneSite and related RealPage platforms. 

  • Experience troubleshooting property management systems, supporting software implementations, and training associates. 

  • Strong analytical and problem-solving skills with the ability to identify root causes and develop practical solutions. 

  • Excellent organizational, communication, and interpersonal skills. 

  • Ability to manage competing priorities while maintaining accuracy and attention to detail. 

  • Experience as a RealPage Super User is highly preferred. 

  • Previous onsite experience in leasing, assistant community management, or community management is strongly preferred. 

Why Northwood Ravin 

We believe exceptional communities are built by exceptional people and we are intentional about supporting both. 

Our team is supported through competitive compensation, personal development, housing opportunities within our communities, and an elevated benefits experience designed to promote well-being, financial stability, and life beyond work. 

We offer retirement planning with company match, generous paid time off, and dedicated time to give back through volunteer initiatives. 

Our commitment to you evolves over time, through expanded time off, enhanced retirement contributions, reduced benefit costs, and meaningful recognition at key milestones. 

Our Culture 

We’re collaborative, accountable, and committed to excellence in everything we do. There’s a shared pride in our work and a shared understanding that the details matter. 

If you’re looking to be part of a team that operates with intention and high standards, we’d love to connect. 

Northwood Ravin is an equal opportunity employer. 

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