Sr. Manager, Operations & Gross Margin

GROW WITH US:
Tandem Diabetes Care creates new possibilities for people living with diabetes, their loved ones, and their healthcare providers through a positively different experience. We’d love for you to team up with us to “innovate every day,” put “people first,” and take the “no-shortcuts” approach that has propelled us to become a leader in the diabetes technology industry.

STAY AWESOME:
Tandem Diabetes Care is proud to manufacture and sell the Tandem Mobi system and t:slim X2 insulin pump with Control-IQ+ technology — an advanced predictive algorithm that automates insulin delivery. But we’re so much more than that. Our company’s human-centered approach to design, development, and support delivers innovative products and services for people who use insulin. Because many of our own team members live with diabetes, or have a loved one impacted by diabetes, the work is personal, and we are committed to the cause. Learn more at tandemdiabetes.com

A DAY IN THE LIFE:

A Sr. Manager of Operations & Gross Margin at Tandem also:

• Leads gross margin and cost of goods sold reporting, delivering clear actual-to-plan, forecast, and prior-period bridges that explain price, volume, product mix, material costs, labor, overhead absorption, and other operational drivers; recommends actions to improve profitability.
• Owns annual budgeting, rolling forecasts, and long-range planning for cost of goods sold and operations, aligning production volumes, capacity, supplier costs, CAPEX and inventory assumptions with business plans. Partners with Operations leadership to translate long-term financial targets into a multi-year operating roadmap with prioritized initiatives, milestones, accountable owners, and financial impacts. Identifies gaps to target and recommends actions across productivity, sourcing, capacity, product mix, and inventory management.
• Leads decision-oriented reviews with Finance and Operations leadership, presenting gross margin outlooks, operational variances, risks, and opportunities and distinguishing recurring performance trends from timing effects and one-time items. Frames the decisions required, evaluates alternatives, and recommends actions that balance near-term operating needs with long-term financial targets. Tracks agreed actions with accountable owners and highlights when course corrections are needed.
• Partners with Manufacturing, Supply Chain, Quality, and Accounting to evaluate standard costs, bills of materials, purchase price variances, manufacturing variances, freight, and warranty costs. Supports cost reviews and translates findings into operational actions.
• Partners with Accounting to reconcile operational reporting to financial results and support month-end close, inventory valuation, and reserve analysis, including excess and obsolete inventory; maintains data integrity and appropriate financial controls.
• Leads financial evaluation of cost-reduction initiatives, supplier and freight alternatives, and product or manufacturing changes; validates assumptions, tracks realized savings, and identifies implementation risks.
• Evaluates capital expenditures, capacity expansion, and manufacturing investments through business cases, return analysis, and scenario modeling; monitors results against approved assumptions.
• Partners with the COO and cross-functional leaders to evaluate make-versus-buy alternatives, manufacturing footprint and network options, supplier concentration, and operating-model changes. Assesses total cost, capacity, resilience, quality and regulatory requirements, transition risk, and long-term financial impact; recommends options and implementation priorities.
• Partners with Operations and Supply Chain on Sales and Operations Planning, inventory and working capital planning, balancing production requirements, lead times, and inventory risk.
• Participates in staff selection, development, performance appraisal, merit recommendations, and promotion, building capabilities in operations finance and business partnership.
• Ensures department staff are properly trained, per designated training plans, before assuming job responsibilities.
• Develops and manages schedules and performance requirements of staff.

WHEN & WHERE YOU’LL WORK:

Remote: This position is fully remote and open to candidates within the United States.   Equipment for the role will be provided and training will occur virtually. 

Travel: This role may include up to 10% travel to our headquarters in San Diego for key meetings.

WHAT YOU’LL NEED:

• Bachelor’s degree in business administration, accounting, or finance, or equivalent combination of education and applicable job experience.
• 10 years of progressive experience in financial planning and analysis, operations finance, or cost accounting, including direct responsibility for manufacturing costs, inventory, gross margin analysis, and operational budgeting and forecasting.
• Executive-level business partnership and leadership skills, with the ability to build trust with Operations and Finance stakeholders, influence without direct authority, and constructively challenge assumptions. Able to turn financial analysis into practical actions, frame choices for senior leaders, and help cross-functional teams resolve trade-offs between immediate operating priorities and long-term financial objectives.
• Strong analytical, organizational, and communication skills, including the ability to explain complex cost and margin drivers clearly in a fast-paced manufacturing environment.
• Knowledge of ERP and financial reporting systems, including standard costing, bills of materials, and manufacturing variances. Experience with Adaptive Planning is preferred.
• Advanced Excel modeling and analysis skills and proficiency in PowerPoint and Word for financial communication. Experience with business intelligence and dashboard tools is preferred.
• Working knowledge of U.S. GAAP related to inventory and cost of goods sold, and relevant Securities and Exchange Commission reporting and Sarbanes-Oxley control requirements.
• Ability to partner effectively across Manufacturing, Supply Chain, Procurement, Quality, Accounting, and other functions to align operational assumptions and financial plans.
• Ability to manage competing priorities, deliver accurate forecasts and reporting, and identify improvements to processes, controls, and operating efficiency.
• Skilled in driver-based forecasting, gross margin bridges, scenario analysis, and investment evaluation; able to connect operational metrics to financial outcomes and communicate risks and trade-offs.
• Skilled at effectively communicating department or area issues and results within and across functional areas and conducting presentations of technical information concerning specific projects or timelines.  Able to gain cooperation from others.
• Skilled at effectively leading a cooperative team effort and organizing resources to achieve team goals.  Able to make and prioritize process and resource decisions based on overall team needs.

EXTRA AWESOME:

• CPA or MBA, preferred. 
• 5 years of financial management experience is preferred. Experience in medical device or other regulated manufacturing environments is preferred.

COMPENSATION & BENEFITS:

The starting base pay range for this position is $151,000 - 190,000 annually. Base pay will vary based on job-related knowledge, skills, experience and may also fluctuate depending on candidate’s location and the overall job market. In addition to base pay, Tandem offers a competitive compensation package that includes bonus and a robust benefits package.

Tandem offers health care benefits such as medical, dental, vision available your first day, as well as health savings accounts and flexible saving accounts.  You’ll also receive 11 paid holidays per year, a minimum of 20 days of paid time off (with accrual starting on day 1) and you will have access to a 401k plan with company match as well as an Employee Stock Purchase plan.  Learn more about Tandem’s benefits here!

YOU SHOULD KNOW: 

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local Fair Chance laws and regulations. A conditional offer of employment from Tandem is contingent upon successful completion of a pre-employment screening process comprised of a drug test (excluding marijuana) and background check, which includes a review of criminal history information.

Tandem has good cause to conduct a review of criminal history information of candidates for this position, as this role may involve access to proprietary, sensitive and/or confidential information, including customer protected health information. This review is required to ensure that individuals in such roles uphold high standards of trust and integrity so as to protect the interests of our customers, employees, and stakeholders.

SPONSORSHIP: Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

WHY YOU’LL LOVE WORKING HERE:
At Tandem, we believe joy fuels excellence. That's why we've built a workplace that celebrates your achievements and  supports your well-being. Our team thrives on pushing boundaries and fostering growth, all while maintaining a spirit of fun and camaraderie.  This is just one of the ways we stay awesome! Explore the benefits and reasons to love Tandem at https://www.tandemdiabetes.com/careers.

BE YOU, WITH US!

We embrace the value that every single one of us brings to the table.  But sometimes we forget that when we don’t meet 100% of a job description’s criteria – maybe you’re feeling that way right now? We encourage you to apply anyway.  Because we want you to be you, with us. 

Tandem is firmly committed to being an equal opportunity employer and does not discriminate on the basis of age, disability, sex, race, religion or belief, gender identity or expression, marriage/civil partnership, pregnancy/maternity, or sexual orientation.  We are an inclusive organization, and we welcome applications from a wide range of candidates.  Selection for roles will be based on individual merit alone. 

REFERRALS:
We love a good referral! If you know someone who would be a great fit for this position, please share! 

APPLICATION DEADLINE: 
The position will be posted until a final candidate is selected for the requisition or the requisition has a sufficient number of applications.

Make a move that matters. Join Tandem Diabetes Care, where we're turning challenges into triumphs every day and where your talents will help shape a healthier, happier tomorrow. 

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