Human Resources Generalist

Tangoe is powered by cutting-edge technology and the top people in the IT lifecycle management industry. Customers count on us to pay their bills, process their orders, manage their inventory, and find them savings for their global telecom, mobile, and cloud technology environments.  Our cloud platform empowers organizations to optimize their cloud costs, enhance financial efficiency, and maximize the value of their cloud investments. In other words, we’re really rather fabulous, and Gartner rates us as “Visionary”!

What you’ll do:

Tangoe is the leading Technology Expense Management company in the industry.  We specialize in providing innovative expense management solutions and services to businesses in the enterprise and mid-enterprise segment.  With a commitment to innovation and customer success, we are dedicated to helping enterprise organizations navigate the complexities of Cloud, Mobile and Fixed expense management all while maintaining a focus on their own strategic goals.  Our cloud platform empowers organizations to optimize their cloud costs, enhance financial efficiency, and maximize the value of their cloud investments. As a customer-focused and growth-oriented company, we are committed to delivering exceptional solutions that drive measurable results.

Tangoe is the leading Technology Expense Management company in the industry. We specialize in providing innovative expense management solutions and services to businesses in the enterprise and mid-enterprise segment. With a commitment to innovation and customer success, we are dedicated to helping enterprise organizations navigate the complexities of Cloud, Mobile and Fixed expense management all while maintaining a focus on their own strategic goals. Our cloud platform empowers organizations to optimize their cloud costs, enhance financial efficiency, and maximize the value of their cloud investments. As a customer-focused and growth-oriented company, we are committed to delivering exceptional solutions that drive measurable results.

Tangoe is looking for a versatile, hands-on HR Generalist to support our HR leadership across the full range of HR functions. This is a broad role for someone who enjoys variety, moves quickly, and is comfortable working on anything from projects to day-to-day administration. You’ll partner closely with the HR Leader for the US, work with employees and managers at every level of the organization, and have the opportunity to contribute to global initiatives and lead regional projects.

The ideal candidate brings strong knowledge of US employment law, employee relations, talent management, learns quickly, stays organized under pressure, and takes pride in getting the details right.

Responsibilities:

Recruiting & Onboarding

• Manage the recruiting process for assigned roles, including resume screening, phone screens, and candidate interviews
• Coordinate interviews and gather feedback from hiring managers
• Conduct background checks in compliance with FCRA and applicable state and local laws
• Prepare offer letters and work on onboarding and offboarding processes to ensure a smooth, compliant, and positive experience

HR Operations & Compliance

• Ensure compliance with federal, state, and local employment laws
• Monitor changes in employment legislation across multiple states and recommend updates to policies and practices
• Maintain accurate records and HRIS data, including state leave tracking, and support audits and required reporting 
• Work with HR leadership to draft, update, and administer HR policies and the employee handbook. Manage the employee handbook update process.

Employee Relations

• Serve as a trusted point of contact for employees and managers on HR questions, policies, and concerns
• Support HR leadership with workplace investigations 
• Support HR leadership with coaching managers on performance management, corrective action, and documentation

Payroll, Compensation & Benefits

• Support the payroll and benefits teams as needed
• Support job description creation, compensation analysis, title assignment, and market benchmarking
• Performance & Development
• Support performance review cycles, goal setting, and talent development programs
• Help coordinate training initiatives and engagement efforts
• HR Projects & Leadership Support
• Support global HR projects and initiatives in partnership with HR leadership
• Lead regional HR projects from planning through implementation
• Prepare HR metrics, reports, and analysis to support decision-making
• Handle a mix of strategic, tactical, and administrative work as business needs require
• Identify opportunities to use AI tools to streamline HR processes, improve efficiency, and enhance the employee experience

Skills & Qualifications:

Required:

• Bachelor’s degree in Human Resources, Business, or a related field, or equivalent experience
• 3–5 years of progressive HR generalist experience across multiple HR disciplines
• Hands-on recruiting experience, including screening, interviewing, and managing background checks
• Strong working knowledge of US employment law and compliance, including multi-state requirements
• Working knowledge of AI tools (e.g., Claude, Microsoft Copilot) and practical experience applying them to HR work
• Understanding of the legal, ethical, and privacy considerations of using AI in HR, including emerging regulations on AI in hiring and employment decisions
• Proven ability to handle confidential information with discretion

Preferred:

• Experience with ADP
• SHRM-CP, SHRM-SCP, or PHR certification
• Exposure to international HR

What Will Make You Successful:

• Fast learner: You pick up new systems, processes, and regulations quickly
• Bias for action: You move with urgency and are comfortable in a fast-paced environment
• Highly organized: You manage multiple priorities and deadlines without letting things slip
• Detail-oriented: You’re accurate and thorough, especially with compliance and data
• Tech-savvy and curious: You embrace new technology, including AI, and look for smart ways to work faster without sacrificing quality or judgment
• Strong communicator: You build credibility with everyone from frontline employees to senior executives
• Flexible and hands-on: You’re equally comfortable working on a project, interviewing candidates, or rolling up your sleeves on administrative tasks
• Self-directed: You thrive in a remote setting and work independently with minimal oversight

Working Environment:

• This is a fully remote position.
• Occasional flexibility may be needed to collaborate with colleagues across US and European time zones, and limited travel may be required for team meetings or company events.
• This position is open to candidates who live in the following states: Alabama, Arizona, Arkansas, Florida, Georgia, Indiana, Iowa, Kansas, Kentucky, Maine, Michigan, Missouri, Nebraska, New Hampshire, New Mexico, North Carolina, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia

What we offer:

Salary Range-$90,000 - $110,000

A competitive salary, along with a whole stack of other benefits too!  We're ambitious, friendly, driven, and passionate. If you want to be a part of a like-minded team in an evolving, challenging marketplace, then it’s worth us having a chat!  

Tangoe Values:

Accountability: Relentlessly delivers.

Customer Centricity: Constantly enhances the customer experience.

Collaboration: Team effectively.

Transparency: Honest and respectful communication.

Application Deadline:  We anticipate accepting applications through November 30, 2026.

More Information About Tangoe:

Tangoe reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, current unemployment status, or any other basis protected by federal, state, or local laws. Tangoe is an Equal Opportunity Employer - Minority/Female/Disability/Veteran/Current Unemployment Status.

Tangoe is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call (888) 855-2795.  We will make a determination on your request for reasonable accommodation on a case-by-case basis.

The law requires Tangoe to post a notice describing the Federal laws prohibiting job discrimination. For information regarding your legal rights and protections, please visit Tangoe’s career page at https://www.tangoe.com/company/careers/.

As a Federal Contractor, Tangoe is required to participate in the E-Verify Program to confirm eligibility to work in the United States. For information, please visit Tangoe’s career page at https://www.tangoe.com/company/careers/.

Tangoe will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. For information, please visit Tangoe’s career page at https://www.tangoe.com/company/careers/.

Notice to Recruiters and Agencies: Tangoe prefers to recruit candidates directly, rather than through a third-party recruiter or agency. Do not submit or present your candidate(s) through any means (e-mail, fax, phone, mail, verbal referral) to Tangoe or any employee of Tangoe. In the case of candidate(s) submitted or presented to Tangoe by a recruiter or agency without a signed agreement in place for the specific position or without a specific open requisition, Tangoe explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. To request consideration as a Recruiting Vendor, please contact our recruiting department.