Closing Coordinator

Case Closing Coordinator

Location: California (Remote / Work From Home)

Schedule: Monday-Friday | 8:00 AM - 5:00 PM

Join Lynx, a Subsidiary of U.S. Legal Support

Lynx, a subsidiary of U.S. Legal Support, provides industry-leading legal support services to law firms, corporations, insurance carriers, property management companies, and government agencies nationwide. Our team is dedicated to delivering accurate, timely, and professional service while supporting clients through every stage of the legal process.

We're looking for a detail-oriented professional who enjoys reviewing documents, ensuring accuracy, and managing critical deadlines. If you thrive in a fast-paced remote environment and take pride in producing high-quality work, we'd love to hear from you.

About the Role

As a Case Closing Coordinator, you will play a critical role in the final stage of the legal support process by reviewing, finalizing, and closing cases to ensure accuracy, compliance, and client satisfaction.

This position requires strong attention to detail, excellent organizational skills, and the ability to understand and manage legal documentation, including affidavits of service, returns of service, invoices, and supporting case materials. The ideal candidate is highly organized, process-driven, and committed to maintaining the highest quality standards while working independently in a remote environment.

Key Responsibilities

Case Review & Quality Assurance

• Review completed jobs for accuracy, completeness, and compliance with client and legal requirements.
• Verify case information, including parties, addresses, service details, and supporting documentation.
• Perform thorough quality control reviews before documents are submitted to clients or courts.
• Ensure all files meet company standards and client expectations.
• Identify and resolve discrepancies prior to case closure.

Documentation & Case Closing

• Generate affidavits of service and returns of service in accordance with jurisdictional requirements and client specifications.
• Ensure all closing documentation is properly formatted, completed, signed, notarized, and filed when required.
• Review service-related documents for accuracy and completeness.
• Maintain organized records and supporting documentation throughout the closing process.
• Finalize and close cases within established timelines.

Billing & Compliance Review

• Review invoices to ensure all services performed are accurately reflected and billed appropriately.
• Verify supporting documentation aligns with billed services.
• Ensure compliance with company procedures, legal requirements, and client-specific guidelines.
• Assist in maintaining accurate records and audit trails.

Communication & Operational Support

• Communicate with process servers, clients, and internal teams to clarify missing information or resolve discrepancies.
• Follow up on outstanding documentation and incomplete files.
• Assist with monthly eviction notice entry and processing.
• Support operational workflow initiatives and departmental projects as needed.
• Identify trends, recurring issues, and opportunities to improve processes and quality.

What You'll Bring

• Exceptional attention to detail and accuracy.
• Strong organizational and time-management skills.
• Ability to manage multiple deadlines and priorities simultaneously.
• Excellent verbal and written communication skills.
• Strong problem-solving and analytical abilities.
• Ability to interpret and review legal documentation.
• Professionalism when handling sensitive and confidential information.
• Collaborative approach and willingness to support team objectives.
• Self-motivation and accountability while working remotely.

Qualifications

Required

• High School Diploma or equivalent.
• Experience in administrative support, legal support, records management, document review, process serving, or related operational roles.
• Strong computer skills, including proficiency with Microsoft Office applications.
• Ability to work effectively in a deadline-driven environment.
• Strong organizational, communication, and multitasking skills.

Preferred

• Experience in legal services, process serving, litigation support, or related industries.
• Familiarity with affidavits of service, returns of service, court documentation, or legal filings.
• Experience performing quality assurance, compliance review, or document review functions.
• Experience working in a remote environment.
• Associate's or Bachelor's degree preferred.

Why Join Lynx?

At Lynx, you'll be part of a team dedicated to delivering accurate, timely, and exceptional legal support services. We offer opportunities for professional development, career growth, and meaningful contributions within a collaborative and supportive work environment.

Benefits

• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan with Company Match
• Paid Time Off (PTO) and Paid Holidays
• Health Savings Account (HSA) and Flexible Spending Account (FSA) Options
• Employee Assistance Program (EAP)
• Professional Development and Career Growth Opportunities
• Remote Work Flexibility
• Collaborative and Team-Oriented Work Environment

Our Culture

At Lynx and U.S. Legal Support, our people are our greatest asset. We foster a culture of accountability, collaboration, continuous improvement, and service excellence. We value employees who take ownership of their work, support one another, and are committed to delivering exceptional results for our clients.

As a Case Closing Coordinator, you'll play a vital role in ensuring the accuracy and integrity of the final work product our clients depend on.

Physical Demands

The physical demands described here are representative of those required to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform these functions.

• Prolonged periods of sitting and working on a computer.
• Frequent use of hands and fingers for typing and data entry.
• Ability to review detailed legal documents with a high degree of accuracy.
• Ability to communicate effectively via phone, email, video conferencing, and messaging platforms.

Work Environment

This position is fully remote and operates from a home office environment within California. Employees routinely use computers, phones, scanners, printers, and other technology to support daily operations and document management activities.

Travel Requirements

No regular travel is required for this position.

Additional Information

This job description is not intended to be an exhaustive list of duties, responsibilities, or qualifications associated with the position. Management reserves the right to modify, add, or remove duties as business needs change.

Equal Employment Opportunity

Lynx and U.S. Legal Support are Equal Opportunity Employers and are committed to creating an inclusive workplace for all employees and applicants. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

Work Authorization

Candidates must be legally authorized to work in the United States. U.S. Legal Support participates in E-Verify where required by law.