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People Experience Systems Manager

Role overview

Summary

The PX Systems Manager role at Xero focuses on owning the roadmap for People and Payroll systems, ensuring they are user-friendly and compliant. You will collaborate with various teams to enhance employee experiences through automation and AI, while managing a diverse portfolio of systems.

Qualifications

  • Knowledge of HRIS platforms and payroll systems.
  • Experience working alongside technical or IT teams in a business owner or product owner role.
  • Experience rolling out systems and processes to varied user groups.
  • Ability to manage vendors and keep People data private, secure, and compliant.
  • Preferred: Strong understanding of the HR technology landscape.

Responsibilities

  • Own the roadmap for People and Payroll systems, including Workday.
  • Agree on a prioritized PX and Payroll roadmap with partners.
  • Manage vendors and build business cases for technology investment.
  • Start improvements shaped by user feedback using self-service, automation, or AI.

Key facts

Hard skills

Other skills

  • Coaching
  • Curiosity

About the company

Xero logo

Xero

  • Fintech & Payments
  • 1,001–5,000
Xero is a global small business platform with 3.5 million subscribers which includes a core accounting solution, payroll, workforce management, expenses and projects. Xero also has an extensive ecosystem of connected apps and connections to banks and other financial institutions helping small businesses access a range of solutions from within Xero’s open platform to help them run their business and manage their finances. For four consecutive years (2020-2023) Xero was included in the Bloomberg Gender-Equality Index. In 2021 and 2022, Xero was included in the Dow Jones Sustainability Index (DJSI), powered by the S&P Global Corporate Sustainability Assessment. Xero is a FIFA Women’s Football partner. Get support http://central.xero.com

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Job description

The role and its impact

Every Xero relies on the systems behind their working life, from their first day to their last. As PX Systems Manager, you will own the roadmap for around 38 People and Payroll systems, with Workday at the core, and shape how they grow so they are simple to use, well governed and ready for what comes next. You will choose what gets built, improved or retired, and make the trade-offs clear along the way.

This is a chance to move beyond a single platform and shape a broad portfolio. You will guide a specialist team, work closely with PX, Payroll, PXIS and Enterprise Technology, and protect payroll accuracy, data quality and compliance, while making everyday work easier for employees, people leaders and PX teams through self-service, automation and AI.

The team and how they connect

You will join the PX Systems team within Employee Lifecycle and Experience, a newly formed group reporting to the GM Employee Experience. The team brings together a Workday functional expert, PX and Payroll systems specialists and associate analysts who look after day-to-day systems and improvements. They work in step with Payroll, PXIS and Enterprise Technology, who own the technical platform, and they value curiosity, clear ownership and respectful debate.

Initially, you will focus on

  • Getting to know the portfolio, with Workday at its core alongside payroll platforms and tools for hiring, onboarding, learning, engagement and wellbeing.

  • Agreeing a prioritised PX and Payroll roadmap with partners across PX, Payroll, PXIS and Enterprise Technology.

  • Making the split of responsibilities between PX, PXIS and Enterprise Technology clear and workable day to day.

  • Starting an improvement shaped by user feedback, using self-service, automation or AI to reduce manual effort.

Where and how you can work

This role can be based in Melbourne, Sydney or Wellington. Xero works in a hybrid way with no company-wide mandated office days, so the team will agree a purposeful in-person rhythm that suits the work, and you will be able to contribute fully when working remotely. We value contribution and impact, not office visibility, and we welcome conversations about the flexibility or adjustments you need.

Here are some of the things we are looking for

  • You will Go Bold by turning strategy into a clear roadmap and being open about what will and will not be prioritised.

  • Your knowledge of HRIS platforms, payroll systems and the wider HR technology landscape gives you a strong base to build on.

  • Experience working alongside technical or IT teams in a business owner or product owner role means you can translate needs clearly for technical and non-technical audiences.

  • You have rolled out systems and processes to varied user groups, with a focus on adoption and a great user experience.

  • You will Go Further by managing vendors, building business cases for technology investment and keeping People data private, secure and compliant.

  • A Go Together approach comes naturally to you, whether you are coaching a team, staying close to the detail or exploring how AI and automation can improve the way we work.

Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A real human recruiter reviews all candidates before any hiring action is taken.

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