This is a remote position.
SUMMARY
We are seeking an experienced Human Resources Generalist based in South Africa to manage and support day-to-day HR operations across the employee lifecycle.
This role is heavily focused on HR operations, employee records, onboarding, offboarding, HR administration, employee relations, employment contract administration, and HR compliance in South Africa.
The successful candidate must have practical, hands-on experience applying South African labor laws, employment regulations, and statutory compliance requirements in an HR environment.
Experience with compensation and benefits administration is preferred but not required. Recruitment experience is not required for this role.
JOB RESPONSIBILITIES
HR Operations & Administration
• Manage day-to-day HR operations across the employee lifecycle.
• Maintain accurate and confidential employee records, personnel files, HR documentation, and employee information.
• Prepare, process, and maintain employment-related documentation, including contracts, amendments, employee changes, and HR correspondence.
• Maintain employee information within HR systems and ensure records are accurate and current.
• Process employee changes such as promotions, transfers, compensation updates, role changes, and other employment-related movements.
• Respond to HR-related questions from employees and managers and provide appropriate guidance.
• Prepare HR reports, employee data, and administrative documentation as required.
• Maintain and improve HR policies, procedures, documentation, and operational processes.
Onboarding & Offboarding
• Manage employee onboarding and offboarding processes in South Africa.
• Prepare and coordinate employment documentation for new employees.
• Ensure required employee information and documentation are accurately completed and maintained.
• Coordinate onboarding activities with relevant internal teams.
• Ensure employees receive appropriate information regarding HR policies, procedures, benefits, and employment requirements.
• Manage offboarding activities, documentation, clearances, system notifications, and employee records.
• Ensure onboarding and offboarding activities comply with applicable South African employment requirements.
South African Labor Law & Compliance
• Apply South African labor laws and employment regulations to day-to-day HR operations and employee matters.
• Ensure HR processes, employment documentation, policies, and employee practices comply with applicable statutory requirements.
• Support managers with guidance on employment policies, contracts, procedures, and HR compliance matters.
• Administer and maintain employment contracts and related documentation.
• Monitor changes to relevant South African employment legislation and support updates to HR practices when required.
• Maintain appropriate records and documentation to support regulatory and statutory compliance.
• Identify potential HR compliance issues and ensure appropriate action or escalation.
Employee Relations
• Serve as a point of contact for employee HR questions, concerns, and workplace matters.
• Support managers in addressing employee relations matters in accordance with company policies and applicable South African employment requirements.
• Support grievance, disciplinary, performance management, and other employee relations processes.
• Maintain complete and confidential documentation for employee relations matters.
• Provide consistent and professional guidance to employees and managers.
• Help promote a positive, professional, and compliant workplace environment.
Compensation & Benefits Administration
• Support compensation and benefits administration where required.
• Maintain accurate employee compensation and benefits records.
• Process employee changes affecting compensation or benefits.
• Coordinate with appropriate internal teams and benefits providers.
• Assist employees with benefits-related questions.
• Support periodic compensation and benefits activities where applicable.
Compensation and benefits experience is preferred but not required.
Requirements
QUALIFICATIONS
Required Qualifications
• Relevant professional experience as an HR Generalist, HR Operations Specialist, People Operations Specialist, or similar HR role in South Africa.
• Strong hands-on experience with HR operations and HR administration.
• Practical experience managing employee records, onboarding, offboarding, and employment documentation.
• Demonstrated experience applying South African labor laws, employment regulations, and statutory compliance requirements.
• Experience with employment contract administration in South Africa.
• Hands-on experience supporting employee relations matters.
• Strong knowledge of employee lifecycle processes and HR best practices.
• Strong documentation, organization, and attention-to-detail skills.
• Ability to manage multiple HR activities independently.
• Strong written and verbal English communication skills.
• Ability to handle confidential and sensitive employee information appropriately.
Preferred Qualifications
• Experience with compensation and benefits administration.
• Experience working with HRIS or employee-record management systems.
• Experience supporting remote or geographically distributed employees.
• Experience developing or improving HR policies, SOPs, and administrative processes.
• Relevant qualification in Human Resources, Human Resource Management, Industrial Relations, Business Administration, or a related field.
JOB REQUIREMENTS
• Must be based in South Africa.
• Willing to accept a long-term work-from-home arrangement.
• Amenable to working a U.S. shift schedule.
