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Epic Analyst

Role overview

Summary

The Epic Analyst configures the Epic system to meet operational business needs and collaborates with various stakeholders to validate requirements. This role is essential for ensuring system functionality aligns with healthcare operations and involves participation in system testing and documentation.

Qualifications

  • Bachelor’s degree or equivalent combination of education and hands-on experience.
  • 1+ years relevant experience with Epic.
  • Healthcare or health insurance background.
  • Current certification in appropriate modules, as required: Tapestry UM or A&G, Compass Rose/Healthy Planet, or other relevant Epic certifications.

Responsibilities

  • Collaborate with business stakeholders to gather and validate requirements for system configuration.
  • Identify, troubleshoot, and resolve system issues.
  • Perform system testing for upgrades, new implementations, and enhancement releases.
  • Develop and maintain clear documentation of workflows and technical functionality.

Key facts

Hard skills

Other skills

  • Troubleshooting (Problem Solving)
  • Collaboration
  • Problem Solving
  • Time Management

About the company

Network Health WI logo

Network Health WI

  • 201–500
At Network Health, we do what’s right, even when it isn’t easy. We’re honest and hardworking, just like you, Wisconsin. Serving both employer groups and individuals, Network Health has recently grown to be the largest provider-owned Medicare Advantage plan in Wisconsin. A leader in quality care and services, Network Health Medicare Advantage PPO plans earned 5 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS) for 2022. Network Health’s delivery network provides access to some of the highest quality in the region. Network Health has offices in Brookfield and Menasha. Network Health is a 2021 recipient of the NBRI Circle of Excellence award. Awarded to organizations that exemplify outstanding enterprise excellence among employees, Network Health’s mission to build healthy and strong Wisconsin communities is lived out every day in the positive, affirming and rewarding employee culture. Among the top-rated in the field, working at Network Health means joining an award-winning organization, furthering a mission with Wisconsin communities at its core and being a part of the good work done to friends, family members, neighbors and more in Wisconsin. (Medicare evaluates plans based on a 5-star rating system. Star Ratings are calculated each year and may change from one year to the next.)

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Job description

The Epic Analyst configures the Epic system in response to operational business needs. This position requires collaboration with operational business areas to identify requirements for system build and then validating the system meets the needs of the appropriate business area. The Epic Analyst will participate in system testing for upgrades, new implementations and enhancement releases, including integration testing with external vendor systems, as needed.

Location: Candidates must reside in the state of Wisconsin for consideration. This position is eligible to work at your home office (reliable internet is required), at our office in Brookfield or Menasha, or a combination of both in our hybrid workplace model. Travel to Menasha required occasionally for the position.

Hours: 1.0 FTE, 40 hours per week, 8am-5pm Monday through Friday, on-call rotation required

Job Responsibilities:

  • Collaborate with business stakeholders to gather and validate requirements, ensuring system configuration aligns with operational needs
  • Timely response to business needs as defined by the business owner
  • Identify, troubleshoot, and resolve system issues
  • Perform system testing for upgrades, new implementations and enhancement releases, including integration testing with external vendor systems, as needed
  • Participate in project teams for system enhancements, upgrades and integration initiatives
  • Develop and maintain clear documentation of workflows and technical functionality.
  • Performs a thorough review of all Foundation Build and operational requested content and workflows for application
  • Other duties as assigned

Job Requirements:

  • Bachelor’s degree or equivalent combination of education and hands-on experience
  • 1+ years relevant experience with Epic
  • Healthcare or health insurance background required
  • Current certification in appropriate modules, as required:
    • Tapestry UM or A&G
    • Compass Rose/Healthy Planet
    • or other relevant Epic certifications

Network Health is an Equal Opportunity Employer

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