Director of Client Solutions

Summary

The Director Client Solutions – Life Sciences will be responsible for working towards new Staffing, SOW, Direct Placement and Functional Service Provider agreements and complex staffing models in Life Sciences (Biotech, Medical Device, and Pharmaceutical companies). This role works closely with Recruitment leadership, Client Services, and other applicable departments.

What you'll be doing

• Build and maintain a high-volume pipeline through outbound prospecting, cold calling, networking, referrals, industry events, and other forms of strategic outreach.
• Generate qualified opportunities and advance prospects through the sales cycle to contract execution.
• Develop and execute account penetration strategies focused on acquiring new business.
• Consistently meet or exceed activity, pipeline, and revenue goals. 
• Uphold the company's Core Values:
  • We Build Trust: We do what we say. We act with integrity and accountability. We earn confidence through transparency and results.
  • We Move Forward: We embrace innovation and continuous improvement. We challenge the status quo. We adapt and grow to meet the needs of tomorrow.
  • We Lead with Care: We put people first. We build meaningful relationships. We improve lives through empathy, respect, and service.

Perform other duties as assigned.

What we're looking for

• Bachelor’s Degree (or equivalent).
• 5+ years of Business Development experience within a CRO, staffing, and/or clinical trials environment.
• Experience with CRO, FSP, and staffing business development, with an understanding of differences in sales cycles and customer interactions.
• Experience in a relationship-driven, sales-oriented, recruiting, business development, or customer-facing role, including inside or outside sales.
• Proven ability to build trust, develop lasting professional relationships, and influence decision-makers.
• Strong verbal and written communication skills, with confidence initiating outbound calls and engaging individuals unfamiliar with the company or opportunity.
• Strong negotiation, interpersonal, and problem-solving skills.
• Competitive, goal-oriented, and results-driven, with a demonstrated ability to achieve performance goals and KPIs.
• Resilient and adaptable in a fast-paced, high-volume environment.
• Strong organizational skills with the ability to manage multiple priorities independently while contributing effectively within a team.
• Strong attention to detail and a proactive approach to identifying and resolving issues.
• Proficiency with Microsoft Office and the ability to quickly learn and effectively use recruiting, CRM, ATS, and other technology platforms.
• Ability to travel up to 25% of the time

Will accept any suitable combination of education, training, and experience

Compensation and Benefits

~$100,000 per year depending on experience, plus a variable commission plan

Benefits (Start Day 1!):

• Medical, Dental, Vision, Life, and Long-Term Disability
• Short-Term Disability, Accident, Critical Illness
• Legal Assistance, Identity Protection, Pet Coverage
• Retirement Plan with Employer Match
• Generous vacation plan + 8.5 paid holidays