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Account Executive, Customer Growth (Jr & Sr)

Role overview

Summary

This role focuses on driving growth within Infotech's existing BidX customer base by identifying upgrade opportunities and demonstrating their value. You will work closely with customer success and product teams to enhance customer relationships and ensure satisfaction.

Qualifications

  • Bachelor’s degree in related field and 2-4 years relevant experience, or equivalent combination of education and experience.
  • 2-6 years of experience in a quota-carrying sales role, ideally in account management, customer success, or expansion/upsell sales.
  • A demonstrated track record of meeting or exceeding revenue targets.
  • Experience with CRM tools (Salesforce.com preferred) and structured pipeline management.
  • Strong consultative selling and business-case-building skills.

Responsibilities

  • Grow revenue within the existing BidX customer base by identifying upgrade opportunities.
  • Demonstrate the full value of BidX to customers and build business cases for upgrades.
  • Collaborate with customer success and product teams to address usage trends and technical needs.
  • Manage pricing and negotiation conversations independently.

Key facts

Hard skills

Other skills

  • Collaboration
  • Communication
  • Problem Solving
  • Trustworthiness

About the company

Infotech logo

Infotech

  • PropTech & ConTech
  • SME
  • 201–500
Infotech provides software solutions for construction administration and inspection, secure online bidding, and paperless contracting. As developers, consultants, and support staff, Infotech works with state, local, and private entities on streamlining outdated processes and introducing new efficiencies.Our mission is to create robust and interconnected digital infrastructure to support thriving physical infrastructure. We do that by helping organizations find a natural next step in their technological evolution. For 45+ years, that’s the question we’ve helped answer: What does the next step look like for you? Let’s explore how we can work together in pursuit of infrastructure, evolved.

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Job description

Infotech® is seeking a Jr. and Sr. Account Executive, Customer Growth to grow revenue within our existing BidX customer base by identifying upgrade opportunities and showing customers the full value of what BidX can do.

Who we are: Build the infrastructure that moves America forward.

If you've driven on a highway in North America, there's a good chance Infotech software helped build it. We create the tools that power road construction from bid to build — digital bidding, cost estimation, document signing, inspection, and more. 88% of U.S. state transportation agencies rely on our software to deliver infrastructure projects with transparency, accuracy, and compliance.

We're a Certified™ Great Place to Work® headquartered in Gainesville, Florida, and with talented employees across the country, we’re looking for individuals to help achieve our mission. If you're driven, collaborative, and ready to do work that genuinely matters, keep reading.

As our Sr. Account Executive, Customer Growth, you'll own a book of existing BidX customers and drive their growth to the next tier — identifying where added capability solves a real problem and building the business case that turns that fit into closed revenue. You'll work closely with customer success and product teams to stay ahead of usage trends and technical needs, and with customers themselves to demonstrate exactly what an upgrade unlocks for their operation. Your work directly protects and grows Infotech's most important asset: the trust our existing customers place in us. 

What you bring

You must have:Bachelor’s degree in related field and 2-4 years relevant experience; or equivalent combination of education and experience.

  • 2-6 years of experience in a quota-carrying sales role, ideally in account management, customer success, or expansion/upsell sales
  • A demonstrated track record of meeting or exceeding revenue targets
  • Experience with CRM tools (Salesforce.com preferred) and structured pipeline management
  • Strong consultative selling and business-case-building skills
  • Comfort owning pricing and negotiation conversations independently

Nice to have:

  • SaaS or B2B software sales experience
  • Familiarity with the construction or public infrastructure industry
  • Experience selling to technical or operational buyers

Where you’ll work

Construct your future with us while working fully remote within the US

What we offer 

  • Comprehensive health benefits with inclusive wellness support
  • Flexible time off and paid holidays
  • Continuing education and leadership development programs
  • A culture built on empathy, connection, and trust — recognized as a Great Place to Work®

Learn more about our people-first initiatives at infotechinc.com.

A few more details

  • This role requires up to 25% travel to client sites and Infotech's Gainesville headquarters.
  • This is not a sponsorship-eligible position.
  • This posting may fill multiple openings.
  • Posting will remain open until positions are filled. 

In compliance with pay and benefits transparency requirements, visit our Total Rewards page.

Ready to apply?

Resume required. Cover letter highly recommended.

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