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Santa Central Administrator

Role overview

Summary

This role supports the operational activities of Santa Central by coordinating recruiting, onboarding, and scheduling for seasonal staff. You will act as a liaison between various departments to ensure smooth operations during the holiday season at Cherry Hill Programs.

Qualifications

  • Advanced proficiency in Microsoft Office (Word, Excel, Access and Power Point)
  • Excellent interpersonal and communication skills
  • Excellent organizational and time-management skills
  • Preferred: Positive attitude and strong work ethic
  • Preferred: Ability to adapt in an ever-changing environment

Responsibilities

  • Coordinate seasonal recruiting, hiring, and onboarding activities.
  • Maintain workforce management data and system documentation.
  • Support payroll readiness, timekeeping validation, and related audits.
  • Coordinate Santa assignments, scheduling, travel logistics, and staffing coverage.

Key facts

  • Remote from: United States
  • Full time
  • $35K – $42K / year
  • English

Hard skills

Other skills

  • Scheduling
  • Communication
  • Microsoft Office
  • Social Skills
  • Organizational Skills
  • Time Management
  • Teamwork
  • Problem Solving
  • Adaptability

About the company

Cherry Hill Programs logo

Cherry Hill Programs

  • Photography
  • SME
  • 501–1,000
Cherry Hill Programs captures moments that last a lifetime with high-resolution digital images that are cherished year after year. In partnership with famous landmarks, attractions, signature shopping centers, and hotel destinations, Cherry Hill Programs is the industry-leader in experiential photography, providing virtual, digital and live holiday and souvenir photography experiences in venues across North America. Through a combination of proprietary reservation software, innovative technology, accessible photo download portals and complete photography experience implementation - from recruiting and training quality holiday characters, local leadership and field staff - our mission is simple: to bring magic to every experience. Cherry Hill Programs strives to provide a positive work environment that values excellence in safety and quality, free from discrimination and harassment. Every CHP employee plays a part in our Company’s success and making this a great place to work. At CHP, our people are the heart of our organization and the foundation of our success. Driven by our core values of safety, diversity, integrity, and collaboration, we strive to promote a culture which supports and encourages creativity, fairness, and inclusion.

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Job description

About Us
Cherry Hill Programs is the industry leader in capturing moments that last a lifetime at various holiday and souvenir photography experiences across North America.  From recruiting and training quality holiday characters, local leadership and field staff - our mission is simple: to bring magic to every experience.

As the Santa Team Administrator, you’ll help create the magic behind the scenes as a part of Santa Central, ensuring seasonal hiring and operational activities stay on schedule. In this role, you will serve as key liaison between Recruiting, Operations, Payroll, Accounting, Human Resources, and the Santa team to support a seamless seasonal experience. If you thrive on balancing competing priorities, solving problems, and bringing order to holiday hustle and bustle, this role is for you!

Why You’ll Love Working with Us:

  • Gain valuable coordination experience supporting seasonal recruiting, onboarding, scheduling, payroll readiness, reporting, and cross-functional communication for Santa Central operations
  • Same day pay options for early access to your paycheck
  • Employee Referral Program
  • A fun, fast-paced seasonal environment where you’ll help keep hiring, staffing, scheduling, and team communications organized so every Santa experience runs smoothly
  • Opportunities beyond the season — return for future holiday seasons and explore growth opportunities within our souvenir photography division, where available
  • Exclusive Holiday Perks for You & Your Family:
  • One free visit with Santa for friends and family including:
    • 10 photo prints
    • 10 free holiday cards from Shutterfly
  • A personalized digital message from Santa, powered by Portable North Pole
  • 3 free months of access to Pixie Post, our digital greeting card platform

What You’ll Do:

Recruiting & Onboarding Support

  • Coordinate seasonal recruiting, hiring, and onboarding activities.
  • Monitor candidate progress, maintain recruiting records, and support applicant communications.
  • Assist with interview scheduling and hiring administration.

Workforce Systems Administration

  • Maintain workforce management data and system documentation.
  • Support system testing, issue tracking, and user acceptance testing (UAT).
  • Assist with process improvements and system enhancements.

Payroll, Reporting & Financial Support

  • Support payroll readiness, timekeeping validation, and related audits.
  • Assist with reimbursement tracking, financial reporting, and seasonal budget monitoring.
  • Prepare and maintain recruiting, staffing, payroll, and operational reports.

Scheduling & Operational Coordination

  • Coordinate Santa assignments, scheduling, travel logistics, and staffing coverage.
  • Maintain operational calendars, readiness checklists, and on-call schedules.
  • Monitor staffing needs and support contingency planning to ensure uninterrupted operations.

Communications & Data Management

  • Coordinate communications with recruiters, Santa team members, and business partners.
  • Support training materials, communication campaigns, and documentation updates.
  • Maintain department metrics, dashboards, and data accuracy across systems.

What We’re Looking For 

  • Positive attitude and strong work ethic 
  • Team player who can work independently  
  • Ability to adapt in an ever-changing environment 
  • Flexibility and willingness to work extended hours and/or Saturday/Sunday to meet business needs 
  • Comfortable with completing administrative tasks 

Knowledge, Experience & Skill 

  • Advanced proficiency in Microsoft Office (Word, Excel, Access and Power Point) 
  • Demonstrate excellent interpersonal and communication skills  
  • Excellent organizational and time-management skill

We Work Together to Win Together   

Our mission is simple: to bring magic to every experience by capturing moments that last a lifetime. We believe that building a diverse team, with a variety of backgrounds and experiences, is the best way to bring our mission to life.   

Compensation
$18-$22/hr

Cherry Hill Programs strives to provide a positive work environment that values excellence in safety and quality, free from discrimination and harassment. Every employee plays a part in our Company’s success and makes this a great place to work. Our people are the heart of our organization and the foundation of our success. Driven by our core values of safety, diversity, integrity, and collaboration, we strive to promote a culture that supports and encourages creativity, fairness, and inclusion. 

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