Restaurant Manager

Company Description

Lebanese Taverna Restaurants brings the flavors of a Lebanese souk to Arlington. Handmade sweet and savory pastries, deli-style salads and ready-to-cook entrées are offered alongside imported groceries, goods and housewares. It’s a charming go-to for takeaway lunch and dinner, Lebanese specialties and gifts.

Job Description

• Participate in the recruitment, hiring and onboarding of new staff.
• Train and empower staff to achieve our elevated standards of service.

• Create FOH staff schedules, report payroll and control staffing to maintain labor costs.

• Collaborate with our culinary team to ensure harmony from the kitchen to the table.

• Develop continuing education opportunities for staff, working with purveyors and farmers.

• Manage reservations on line to maximize reservations and accommodate business demand.

• Communicate with guests regarding reservations, special events, prices and scheduling.

• Maintain inventories of FOH supplies.

• Engage in ongoing communication of varied and pertinent information with the owner.

• Streamline and enhance operations through the development of efficient policies, operating procedures, and guest-service standards.

• Oversee the beverage program ensuring restaurant standards are upheld and cohesion exists between libations and victuals.

• Update POS systems (items, stock, and pricing) based on inventory and sales trends.

• Complete routine maintenance and general upkeep of the dining room as a whole.

• Prepare and hold a pre-shift meeting with staff communicating positively and effectively what is going well, potential areas of improvement and core focuses for the upcoming shifts (i.e. upselling, teamwork, guest satisfaction, etc.).

• Organize and complete the set up and breakdown of service or special events (including but not limited to creation of floor plan, menus, employee attendance, cash in/out).

• Supervise and guide all employees before, during and after shift.

• Strive to exceed guest experience through observing food and beverage service, suggesting improvements where possible.

• Engage guests by establishing a welcoming presence during service.

Qualifications

• Charisma, tenacity and a fantastic sense of humor

• One year fine dining management

• Two years in an upscale restaurant environment

• A strong knowledge of cuisine, wines and spirits

• High emotional intelligence, able to cultivate trusting relationships with diverse individuals

• Adaptable, capable of shifting styles to fit the needs of an array of people

• Ability to work calmly and effectively under pressure in a detail orientated environment

• POS system experience (please indicate what system(s) and length of time used)

• Impeccable written and oral communication skills

• A passion for excellence

Additional Information

All your information will be kept confidential according to EEO guidelines.