Logo for Ibero American Action League

FT/ PT - Customer Service Role/Admin

Role overview

Summary

This role focuses on providing customer service and administrative support for Ibero American Action League. You will engage with clients and contribute feedback to enhance service offerings, while also achieving sales targets.

Qualifications

  • Average computer level with understanding of emailing, MS Office suite and internet searches.
  • Attention to detail and accuracy.
  • Ability to develop strong relationships with clients.
  • Customer service orientation.

Responsibilities

  • Review products and services from home
  • Answer work emails in a timely manner
  • Give feedback to top companies
  • Achieve sales targets and outcomes

Key facts

Hard skills

Other skills

  • Customer Service
  • Microsoft Office
  • Detail Oriented
  • Relationship Building
  • Communication
  • Collaboration

About the company

Ibero American Action League logo

Ibero American Action League

  • Community Services
  • SME
  • 51–200
Ibero is a dual-language human services agency that provides programs to individuals and families of all ethnic backgrounds with the unique ability to target the Latino community. Through our programs in our main divisions (Children, Youth, Family, Developmental Disabilities) we prepare children for school, provide academic, social and health support to youth, offer job readiness/training programs and programs that ensure a high quality of life for individuals with developmental disabilities. In every one of our programs, we work with every individual in the family unit to ensure the entire family is learning to identify and execute important goals. We also offer a fee-for-service program that includes: translations, interpreting, and organizing focus groups.

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Job description

Company Description

Ibero American Action League is a dual-language human services agency that provides programs to individuals and families of all ethnic backgrounds with the unique ability to target the Latino community.  Our mission is to build stronger families and greater self-sufficiency. Through our programs in our main divisions (Children, Youth, Family, Developmental Disabilities) we prepare children for school, provide academic, social and health support to youth, offer job readiness/training programs and programs that ensure a high quality of life for individuals with developmental disabilities. 

Job Description

  • Reviewing products and services from home
  • Answering work emails in a timely manner
  • Giving feedback to top companies
  •  Complete offers for the daily tasks
  • Give your feedback on different tasks
  • Collaborate within the platform for better results
  • Get rewarded for your opinion
  • Achieve sales targets and outcomes

Qualifications

• Candidates will be expected to have at least an average computer level with an understanding of emailing, MS Office suite and internet searches
• Attention to detail and accuracy are essential
• Ability to develop strong relationships with our clients
• Always putting customer service first in your work

Additional Information

In every one of our programs, we work with every individual in the family unit to ensure the entire family is learning to identify and execute important goals. We also offer a fee-for-service program that includes: translations, interpreting, and organizing focus groups.

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