Business Operations Expert - Strategy

About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Position: Business Operations / Knowledge Work Specialist
Type: Contract
Compensation: $50–$80/hour
Location: Remote

Role Responsibilities

• Guide research and engineering teams to close knowledge gaps and improve AI model performance in business operations, strategy, program management, and analytical knowledge work.
• Design challenging, domain-relevant tasks and write accurate, well-structured solutions to business operations and professional knowledge work problems.
• Evaluate tasks and solutions in business operations and provide clear, written technical feedback.
• Design realistic professional workflows and write high-quality reference outputs.
• Develop rubrics to assess the accuracy, structure, and business judgment of AI-generated professional deliverables.
• Collaborate with other subject matter experts to ensure consistency and accuracy in training data.

Qualifications

Must-Have

• 5+ years of professional experience in business operations, strategy, consulting, or program management at top-tier organizations.
• Advanced proficiency in Excel or Google Sheets and professional document and presentation writing.
• Hands-on ownership of processes, programs, or analyses that drove measurable business outcomes.
• Demonstrable career progression (e.g., Analyst → Manager → Director of Operations).
• Ability to engage reliably for at least 20 hours/week during weekdays.
• Strong written communication skills and the ability to explain complex technical decisions clearly.

Application Process (Takes 20–30 mins to complete)

• Upload resume
• AI interview based on your resume
• Submit form

Resources & Support

• For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome
• For any help or support, reach out to: support@mercor.com

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.