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Solutions Engineer - US

Role overview

Summary

This role focuses on managing the technical aspects of US deals for Flip AI, ensuring that customers understand how the platform meets their specific needs. You will collaborate with the Solutions Engineering team in Europe while adapting resources for the US market, ultimately enhancing customer engagement and satisfaction.

Qualifications

  • 3+ years in Solutions Engineering, Sales Engineering, or Pre-Sales at a B2B SaaS company.
  • Strong experience with AI in daily work.
  • Knowledge of data architecture, APIs, authentication, and data flows.
  • Confidence in front of IT, security, business, and executive audiences.
  • Strong discovery skills to connect business problems to measurable value.

Responsibilities

  • Partner with US Account Executives on deals from discovery to close.
  • Create tailored demos and prototypes for buyers.
  • Run demos, workshops, and proofs of concept with stakeholders.
  • Own security reviews, RFPs, and questionnaires for US prospects.

Key facts

Hard skills

Other skills

  • Communication
  • Relationship Building
  • Analytical Skills

About the company

Flip App logo

Flip App

  • HR Services
  • Scaleup
  • 51–200
Flip is the frontline employee app that brilliant businesses use to reach and rally their people — from the field to the floor, and door-to-door. It instantly connects every employee with relevant news and knowledge, and makes everyday tasks like shift planning and time tracking a breeze. Whether they’re 16 or 60, a burger flipper or a warehouse warrior, in Manchester or in Mumbai; Flip brings everyone together in one space, via an intuitive little app that top brands like Bosch, EDEKA, and MAHLE “can’t live without.”

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Job description

Empower every employee.

AI has changed how office workers get things done. For the 80% of the global workforce that doesn't sit at a desk, it has barely arrived. Flip AI is changing that.

Flip AI is the #1 Frontline Agentic Operating System (OS) to build, automate, and orchestrate any frontline use case on a foundation of secure identity and comms with strong UX. In practice, that means one app where frontline workers in retail, manufacturing and logistics access their systems, run their processes, and use AI.

More than 1,000 brands trust Flip AI, and over two million people use it worldwide, at companies like Bosch, REWE, FORVIA HELLA and Greif. In August 2026, Notion Capital and HV Capital doubled down with a new $25M round, bringing our total funding to more than $85M.

Our mission: Connect every employee to everything they need in one touch.


Job description

You are our Solutions Engineer on the ground in the US. You own the technical side of US deals, from first discovery to signed contract. You do not just show slides. You prepare and deliver tailored demos, prototypes, and workshops that show customers what Flip AI can do for their specific use case.

You work as part of our Solutions Engineering team in Europe. The team provides the playbook, core demo assets, and tooling. You build on them for your US deals, with a lot of freedom in how you run them.

What you can expect

  • Partner with our US Account Executives on every deal, from discovery and technical qualification to close.

  • Create tailored demos and prototypes, so buyers see their own use case live.

  • Show how Flip AI connects to customer systems, and explain the architecture to IT and security teams.

  • Run demos, workshops, and proofs of concept with IT, HR, operations, and C-level stakeholders.

  • Own security reviews, RFPs, and questionnaires for US prospects.

  • Bring US market feedback back to the Solutions Engineering team and to Product, and adapt our existing assets to US customers.

  • Represent Flip AI on site with customers and at industry events.

What you bring to the table

  • 3+ years in Solutions Engineering, Sales Engineering, or Pre-Sales at a B2B SaaS company, with a track record in mid-market and enterprise deals.

  • Strong experience with AI in your daily work. You use AI tools to work faster and better, you set up and optimize your own workflows, and you keep up with new tools.

  • Data architecture and how systems connect: APIs, authentication, and data flows. Knowledge of enterprise identity (SSO, SCIM) is a plus.

  • Confidence in front of IT, security, business, and executive audiences. You build trust through competence, not jargon.

  • Strong discovery skills. You find the business problem behind the feature request and connect it to measurable value.

  • You work independently. As the only SE in the US, you make your own calls in deals, and you stay closely aligned with a team in Europe across time zones.

  • Based in the US and willing to travel to customers.

  • Bonus: experience selling to companies with a large frontline workforce.

What we offer you

  • Work mode: We’re remote-first, giving you flexibility to work from home.

  • Plan for the long run: Participate in our 401(k) plan with a dollar-for-dollar company match of up to 3% of your salary.

  • Stay healthy: We contribute 75–90% toward your medical and dental coverage at basic level.

  • Peace of mind: Company-funded basic disability coverage, fully paid by Flip AI.

  • Real time off: 20 days of paid vacation plus all company-observed holidays – and a culture that encourages you to actually use them.

  • AI is how we work: Access to frontier AI tools is standard here, not something you request. We actively encourage heavy use across each department.

  • Real ownership: direct access to leadership, short decision-making processes, and the opportunity to influence US Sales motion at Flip AI.

  • A team you'll actually meet: the whole company gets together twice a year (e.g. Stuttgart & Barcelona 2026)

At Flip AI, everyone is welcome - no matter what gender you identify as or how old you are. Sexual identity, origin, religion, world view and disabilities do not influence your potential job at Flip AI. The most important thing is that YOU fit in!

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