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Sr. Business Development Manager - Contact Center Solutions

Role overview

Summary

This role focuses on driving growth within RemX's Professional practice by developing new business and client relationships in contact center solutions staffing. You will work closely with decision-makers and a specialized recruiting team to address workforce challenges and deliver staffing solutions.

Qualifications

  • Minimum of 4-5 years of staffing industry sales experience, specifically in contact center solutions staffing.
  • Proven success generating new business and developing long-term client relationships.
  • Strong understanding of workforce solutions, staffing operations, and market dynamics.
  • Demonstrated track record of meeting or exceeding sales goals in a staffing environment.
  • Excellent communication, presentation, and consultative selling skills.

Responsibilities

  • Drive new business development through phone, virtual, and in-person sales activities.
  • Develop and grow client relationships within contact center solutions and related markets.
  • Generate new-logo business while expanding opportunities within existing Employbridge and RemX accounts.
  • Consult with clients regarding workforce planning, hiring challenges, talent availability, and market trends.

Key facts

Hard skills

Other skills

  • Communication
  • Presentations
  • Self-Motivation

About the company

Employbridge logo

Employbridge

  • Staffing & Recruiting
  • 1,001–5,000
Employbridge is recognized by Staffing Industry Analysts (SIA) as America’s largest industrial staffing firm. Combining the advantages of national scale and local expertise with the speed and efficiency of its Bluecrew digital platform, the company puts more than 440,000 associates to work annually across a network of more than 400 offices in 48 states. In 2022, Employbridge served 17,000 customers across the supply chain ecosystem in manufacturing, logistics, transportation, and energy. In addition to authoring the largest survey of U.S. hourly workers for almost twenty years, The Voice of the American Workforce, Employbridge is helping close the supply chain skills gap by providing career training to 20,000 associates through its Better WorkLife Academy and Life Skills Studio. Employbridge’s family of brands include ResourceMFG, ProLogistix, ProDrivers, Select, RemX, Remedy, Westaff, Decca, Hire Dynamics, and Bluecrew. Employbridge is majority-owned by certain investment funds managed directly or indirectly by Apollo Global Management, Inc. and its subsidiaries and affiliates. For more information, please visit www.employbridge.com.

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Job description

Sr. Business Development Manager (Remote) - Contact Center Solutions Staffing 

*Staffing experience is required for this role*

Who We Are

RemX is the professional staffing division of Employbridge, a $3 billion staffing organization with more than 225 offices across the U.S. and Canada. For nearly two decades, RemX has specialized in connecting exceptional talent with leading employers across professional, technical, operational support, engineering, healthcare, finance and accounting, and skilled trades disciplines.

Through our proven recruiting methodology and specialized teams, we deliver direct hire, contract, contract-to-hire, and project-based staffing solutions that help clients solve critical workforce challenges while helping professionals advance their careers.

Learn more at www.remx.com 

Job Summary

RemX is seeking a Sr. Business Development Manager to drive growth within our Professional practice. This is a true hunter role focused on new business development, relationship building, and expanding market share across contact center solutions staffing.

You'll work directly with decision-makers responsible for hiring professional and technical talent. Success in this role comes from developing lasting client relationships, identifying workforce challenges, and partnering with a highly experienced recruiting team to deliver exceptional talent solutions.

This is an opportunity to join a growing practice backed by one of the largest staffing organizations in North America while enjoying the flexibility of a fully remote environment.

Responsibilities

  • Drive new business development through phone, virtual, and in-person sales activities.
  • Develop and grow client relationships within contact center solutions and related markets.
  • Generate new-logo business while expanding opportunities within existing Employbridge and RemX accounts.
  • Build and maintain a consistent sales pipeline through prospecting, networking, referrals, and market development activities.
  • Collaborate closely with an experienced team of specialized recruiters to deliver high-quality staffing solutions.
  • Consult with clients regarding workforce planning, hiring challenges, talent availability, and market trends.
  • Manage the full client lifecycle from prospecting and discovery through placement, onboarding, and ongoing account management.
  • Leverage technology and CRM tools to manage activity, pipeline, and account growth.
  • Identify opportunities for cross-selling additional Employbridge services and divisions.
  • Consistently achieve revenue, activity, and growth objectives.

What You'll Bring

  • Minimum of 4-5 years of staffing industry sales experience, specifically in contact center solutions staffing required
  • Proven success generating new business and developing long-term client relationships.
  • Strong understanding of workforce solutions, staffing operations, and market dynamics.
  • Demonstrated track record of meeting or exceeding sales goals in a staffing environment.
  • Ability to discuss current and historical billing production, revenue generation, and client acquisition results
  • High level of accountability, resilience, and self-motivation.
  • Strong technology aptitude and comfort utilizing CRM and sales enablement tools
  • Excellent communication, presentation, and consultative selling skills.
  • Stable career progression with demonstrated success in prior staffing sales roles. Preference for candidates with strong tenure history

What Success Looks Like

  • Establishing a strong sales pipeline immediately following onboarding.
  • Generating revenue within the first 7-8 weeks of employment. 
  • Consistently developing new client relationships and securing new accounts.
  • Partnering effectively with recruiters to deliver quality candidates and exceptional client service.
  • Becoming a trusted workforce solutions partner within your target market.

What We Offer

  • Fully remote work environment
  • Flexibility to be based in Florida, Texas, Atlanta, Raleigh, Tennessee, or other East Coast/Central Coast markets
  • Support from a highly tenured and specialized recruiting team
  • Access to Employbridge's national platform, resources, and client network.
  • Opportunity to build and grow a high-potential business within a nationally recognized staffing organization.
  • Competitive base salary + Commissions
  • Medical, Dental, Vision, 401(k), paid time off, paid holidays, wellness programs, and career advancement opportunities.

At EmployBridge, we operate an entire family of specialty staffing companies that include: ResourceMFG, Select Staffing, ProLogistix, Hire Dynamics, ProDrivers,  RemX Specialty Staffing, Westaff, and Remedy Intelligent Staffing. To find out more, visit us at www.employbridge.com.

EmployBridge is an Equal Opportunity Employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without  regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, genetic information, or any other characteristic protected by federal, state or local laws.

Ready to hit the road to success? Apply today and let’s make things happen!

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