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Remote - Financial Clearance Coordinator

Role overview

Summary

This role supports Patient Access Services by addressing patient inquiries regarding financial responsibilities and billing policies. You will help manage accounts receivables and ensure smooth daily operations.

Qualifications

  • Experience in patient financial services or related field.
  • Knowledge of billing policies and patient payment collection.
  • Understanding of insurance eligibility and medical necessity.
  • Ability to perform propensity to pay scoring.
  • Preferred: Experience in financial counseling.

Responsibilities

  • Assist patients with inquiries related to pre-service financial responsibility.
  • Monitor pre-status accounts receivables and daily operations workflow.
  • Provide information on billing policies, financial counseling, and insurance eligibility.

Key facts

Hard skills

Other skills

  • Communication
  • Customer Service

About the company

Mosaic Life Care logo

Mosaic Life Care

  • Hospitals & Health Systems
  • SME
  • 1,001–5,000
Mosaic Life Care is health care, re-imagined. We are dedicated to not only treating you when you are sick, but also to keeping you healthy. That’s life care. At Mosaic Life Care, we are committed to providing the best and safest care, while creating a warm, inviting environment for our patients, family members and caregivers. We’ve developed an innovative life-care model that includes traditional health care, as well as a focus on other aspects of our patients’ lifestyles that affect their overall wellness. Mosaic Life Care, a recipient of the 2009 Malcolm Baldrige National Quality Award and named one of the nation’s top performers on key quality measures by The Joint Commission in 2010, is the next generation of health care. As a member of the Mayo Clinic Care Network, our physicians have the opportunity to seek Mayo Clinic expertise through eConsults. By working together, we hope to build new and innovative ways to provide the best possible care. Mayo Clinic and Mosaic Life Care share a common philosophy, commitment and mission to improve the delivery of care.

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Job description

Under the direction of the Patient Access Services and Special Project Director, responsible for assisting patient with inquiries related to pre-service patient financial responsibility, propensity to pay scoring, patient billing policies, financial counseling, insurance eligibility, medical necessity, non-covered services and patient payment collection policies. The coordinator will be responsible for monitoring the pre-status accounts receivables and overall workflow of daily operations.

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