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The Telecom Cost Analyst role focuses on auditing client invoice data to identify vendor overbillings. You will work with TEOCO’s US audit team, utilizing various software tools and collaborating with clients to resolve billing issues.
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TEOCO’s US audit team is seeking a smart, self-motivated, and collaborative candidate. This is a great opportunity to get in the ground floor of consulting, building a foundation of telecom knowledge and developing advanced software skills.
USA - Remote
Fairfax, VA - Hybrid
Atlanta, GA - Remote with in person Meetings Occasionally
Based on direction from management, audit analyst will data mine client invoice data and pinpoint vendor overbillings by applying general audit principals such as pattern recognition, data filtering, and cross-referencing multiple data sources.
The applicant will be required to analyze contracts, applicable tariffs, Interconnection Agreements, and research other sources of potential data. Other source data may include industry databases such as LERG (Local Exchange Routing Guide), client provisioning systems, internal TEOCO software tools such as BillTrak and external software tools such as COFinder.
Employee will leverage some or all of the following software tools as part of daily activities: MS Excel, MS Access, Knime and Business Objects. Employee will load potential overbillings in a spreadsheet format into TEOCO’s web-based Claim Center application, adding a written description of the issue and any necessary supporting information.
Employee will analyze any responses from vendors and provide on-going support to the reconciliation team to help resolve issues on behalf of the client with the vendor.
Employee may be called, on occasion, to participate in calls with clients to explain issues or to demonstrate and train clients on how issues were identified.
Proficiency in MS Excel, MS Access, MS Word, and MS Outlook.
Demonstrated analytical and problem-solving skills, coupled with strong communication abilities.
Experience with Telecom order to bill processes.
Bachelor's Degree, preferably in Finance, Economics, Mathematics, or Statistics.
Salary Range: $50,000–$80,000 annually, with starting compensation determined based on experience, skills, education, geographic location, and alignment with our overall compensation structure.
Comprehensive Benefits (not limited to):
Medical, dental, and vision insurance
Flexible spending accounts (FSA)
Company-paid life and disability insurance
401(k) retirement plan
Employee ownership through our ESOP
Paid time off (PTO)
Eligibility for incentive compensation program
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