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Virtual Desktop Infrastructure Engineer, Mid

Role overview

Summary

This role focuses on designing, implementing, and managing VMware Horizon VDI environments to ensure performance, scalability, and security. You will collaborate with cross-functional IT teams at Booz Allen to meet business needs and support VDI users by resolving technical issues.

Qualifications

  • 2+ years of experience architecting, designing, and managing VMware environments.
  • Experience with VMware Horizon solutions or VDI technologies.
  • Experience writing CMD scripts, VB scripting, Bash, or PowerShell.
  • Knowledge of Windows server and desktop environments, including Windows 10 and Windows Server 2012 or 2016.
  • CompTIA Security+ Certification.

Responsibilities

  • Design, deploy, and manage VDI VMware Horizon environments.
  • Assist customers with issues, troubleshoot systems, and resolve repair tickets.
  • Optimize VDI performance by monitoring resource utilization and implementing best practices for high availability and scalability.
  • Configure and manage VDI infrastructure components, including hypervisors, virtual machines, and storage.

Key facts

  • Remote from: Utah (USA), United States
  • Full time
  • Mid-level (2-5 years)
  • Desktop Support Engineer
  • $62K – $141K / year
  • English

Hard skills

Other skills

  • Collaboration
  • Problem Solving

About the company

Booz Allen Hamilton logo

Booz Allen Hamilton

  • Defense
  • XLarge
  • 10,001+
Trusted to transform missions with the power of tomorrow’s technologies, Booz Allen Hamilton advances the nation’s most critical civil, defense, and national security priorities. We lead, invest, and invent where it’s needed most—at the forefront of complex missions, using innovation to define the future. We combine our in-depth expertise in AI and cybersecurity with leading-edge technology and engineering practices to deliver impactful solutions. Combining more than 100 years of strategic consulting expertise with the perspectives of diverse talent, we ensure results by integrating technology with an enduring focus on our clients. We’re first to the future—moving missions forward to realize our purpose: Empower People to Change the World.

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Job description

Virtual Desktop Infrastructure Engineer, Mid

The Opportunity:

We are seeking an experienced Virtual Desktop Infrastructure (VDI) Engineer to use their expertise in VMware Horizon and VMware Cloud Foundation to design, implement, and manage Horizon VDI environments. You will ensure seamless performance, scalability, and security of our VDI solutions while collaborating with cross-functional IT teams to meet business needs. This position is located in Hill AFB, UT. 


What You’ll Work On: 

  • Design, deploy, and manage VDI VMware Horizon environments. 
  • Assist customers with issues, troubleshoot systems, and resolve repair tickets.
  • Optimize VDI performance by monitoring resource utilization and implementing best practices for high availability and scalability. 
  • Configure and manage VDI infrastructure components, including hypervisors, virtual machines, and storage. 
  • Ensure the security of VDI environments through access controls, patch management, and endpoint protection solutions. 
  • Automate routine tasks and deployments using scripting languages such as PowerShell. 
  • Support VDI users by diagnosing and resolving technical issues and providing training as needed. 
  • Maintain up-to-date documentation, including system configurations, processes, and procedures. 
  • Collaborate with OPS teams to integrate VDI solutions with existing infrastructure and to implement new technologies. 
  • Stay updated on VDI, VMware, and Windows Server technologies to recommend and implement improvements.

Join us. The world can’t wait. 


You Have: 

  • 2+ years of experience architecting, designing, and managing VMware environments 
  • Experience with VMware Horizon solutions or VDI technologies
  • Experience with VDI desktop image build and deployment technologies 
  • Experience writing CMD scripts, VB scripting, Bash, or PowerShell 
  • Knowledge of Windows server and desktop environments, including Windows 10 and Windows Server 2012 or 2016, and troubleshooting with VMware Horizon and Windows OS
  • Ability to assist in configuring and maintaining group policies
  • Secret clearance  
  • HS diploma or GED 
  • CompTIA Security+ Certification  

Nice If You Have: 

  • Experience with Zero Trust principles and their application in VDI environments 
  • Experience with VMware ESXi or VMware Cloud Foundation (VCF)
  • VMware Certified Professional (VCP) with the Desktop and Mobility (DTM) Track Certification

Clearance:   

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.


Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $61,900.00 to $141,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.


Work Model
Our people-first culture prioritizes the benefits of collaboration. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.

  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen or customer facility, in alignment with your leadership's expectations and the needs of the role.
  • Onsite: If this position is listed as onsite, work will primarily be performed full-time at a customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.

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