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Delivery Coordinator

Role overview

Summary

This role is for a Delivery Coordinator at Oxford Global Resources, responsible for managing change orders and CAT 1 engagements within a delivery pod. You will support the team by ensuring smooth operations and communication, contributing to the overall effectiveness of the pod's engagements.

Qualifications

  • 1+ year in a coordinator, project support, or client-facing role, ideally in staffing, consulting, or professional services.
  • Strong organization and attention to detail, with the ability to juggle several tasks and deadlines at once.
  • Clear written and verbal communication with clients, consultants, and internal teams.
  • Proficiency with Microsoft Office, and the ability to learn work management tools such as Monday.com.
  • Comfort tracking time, expenses, and budgets, and processing documents like change orders accurately.

Responsibilities

  • Serve as the single point of ownership for change orders across the pod.
  • Take on CAT 1 engagement work assigned by the Delivery Lead and manage it end to end.
  • Communicate deliverable quality and timeliness against contract and client expectations on CAT 1 engagements.
  • Track time, expenses, and budget consumption across the pod’s engagements.

Key facts

Hard skills

Other skills

  • Microsoft Office
  • Detail Oriented
  • Teamwork
  • Problem Solving

About the company

Grupo Oxford logo

Grupo Oxford

  • Consumer Goods (CPG)
  • 1,001–5,000
With a wide portfolio of products for the home, Oxford Group presents to the market pieces that combine design and functionality, through the Oxford and Biona brands and since 2017, Strauss – one of the most traditional and valued brands in the luxury crystal segment with their artisanal production in the European Valley, Santa Catarina. With more than 65 years of history and over two Thousand employees in its industrial and administrative units in São Bento do Sul (SC), Campo Alegre (SC), Pomerode (SC) and São Mateus (ES), Oxford Group operates in the market based on the concept of sustainability, which guides all of its activities, including a commitment to quality and social responsibility. Oxford pieces are found in homes throughout Brazil and in more than 60 countries.

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Job description

Join our team and experience how we lead with passion, positivity, and accountability to deliver the Right Talent. Right Now.  We create an environment where you can think big, have fun and truly make a difference.

For more than 40 years, Oxford Global Resources has helped organizations solve complex business and technical challenges by connecting them with specialized expertise. We work across industries including technology, life sciences, engineering, and healthcare, providing services that range from individual staffing support to co-managed projects and fully managed programs.


Our work is built on understanding what each organization needs and bringing the right people and approach to the challenge. Behind that work are teams across Oxford who strengthen how we operate, support our people, and help us deliver for clients. If you’re looking for a place where your work connects to a larger purpose and has a visible impact, there’s an opportunity to do that here.


What We’re Looking For

Oxford is looking for a Delivery Coordinator to own change orders for a delivery pod and to run CAT 1 engagements alongside the team. Delivery is organized into pods, three in the US and one in the EU, and engagements belong to the pod rather than to any one person. The Delivery Lead assigns work across the pod based on capacity and skill fit. As the Delivery Coordinator in your pod, you will process change orders for every engagement category, whether it is CAT 1, 2, or 3, and you will take on CAT 1 engagements assigned by the Delivery Lead from the pod’s shared book.


Today, your engagement work is limited to CAT 1 because of experience, not as a permanent ceiling. This role is the clearest growth path into a Delivery Manager role, and you will build toward CAT 2 and CAT 3 readiness as experience and capacity allow. There is one Delivery Coordinator per pod. The role has no direct reports and reports to the Managing Director, Engagement Management.


Remote | Non-Exempt | Reports to the Managing Director, Engagement Management


What You’ll Do:

  • Serve as the single point of ownership for change orders across the pod, processing them for every engagement in CAT 1, 2, and 3 regardless of who is working it.
  • Take on CAT 1 engagement work assigned by the Delivery Lead and run it end to end, from kickoff and ongoing management through reporting and closeout.
  • Communicate deliverable quality and timeliness against contract and client expectations on the CAT 1 engagements you work.
  • Support kickoff logistics across the pod as needed.
  • Track time, expenses, and budget consumption across the pod’s engagements.
  • Coordinate consultant onboarding and offboarding across the pod.
  • Coordinate engagement team training activities across the pod.
  • Attend the daily standup and keep the Delivery Lead current on change order and CAT 1 status.
  • Keep your engagements and all pod change orders current in Monday.com and documented to the OneNote standard.
  • Participate in the Community of Practice.
  • Build toward CAT 2 and CAT 3 readiness as experience and capacity allow.

What You Bring to the Table:


Required

  • 1+ year in a coordinator, project support, or client-facing role, ideally in staffing, consulting, or professional services
  • Strong organization and attention to detail, with the ability to juggle several tasks and deadlines at once
  • Comfort tracking time, expenses, and budgets, and processing documents like change orders accurately
  • Clear written and verbal communication with clients, consultants, and internal teams
  • Proficiency with Microsoft Office, and the ability to learn work management tools such as Monday.com

What Success Looks Like:

  • CAT 1 engagements are managed to the same standard as any other pod engagement.
  • Pod-wide change orders are processed without becoming a bottleneck for Leads and Managers.
  • There is a clear readiness signal for promotion into CAT 2 and CAT 3 scope or a Delivery Manager role.

Worth Noting

  • Delivery Manager — the Manager works any category but doesn't carry pod-wide change order ownership
  • Delivery Lead — the Lead works any category plus pod mentoring and owns project assignment for the pod, with no change order ownership.

What We Bring to the Table:


Salary Range

The reasonably expected annual base compensation range for this position is $48,000–$55,000. This range reflects the minimum and maximum targets for new hires across the United States. Within the range, individual compensation is determined by job-related skills, experience, geographic location, and applicable state or local laws.


Bonus Eligibility

This position is eligible for bonus under Oxford’s applicable plan, with on-target earnings (OTE) of approximately $52,000–$58,000, including base salary. Actual payments depend on individual and company performance and the terms and conditions of the plan, and are not guaranteed.


Benefits

Health, dental, and vision coverage; Flexible Spending Account (FSA); 401(k); Health Reimbursement Account (HRA); Health Savings Account (HSA); life insurance; disability insurance; paid parental leave; holiday pay; and vacation and sick time.


Perks

Observed company holidays, including a day off on your birthday; recognition awards; community and social events; learning and development opportunities; flexible working arrangements; a $100 well-being allowance; and other health and wellness offerings.


Disclaimer:

Employment is contingent upon successful completion of a background check conducted in accordance with applicable law. Depending on the requirements of the position, the background check may include, but is not limited to verification of employment history, education, criminal history, motor vehicle records, credit history, and other job-related information. Motor vehicle record and credit checks will be conducted only when relevant to the duties and responsibilities of the role.


For US job seekers:
Salary Information:

$23.08-$26.44 Hourly

Please contact careers@oxfordcorp.com if you are interested in this position.

Oxford is an Equal Employment Opportunity Employer.  All qualified applications will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.  Oxford will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.  Oxford provides holiday pay, paid time off, medical, dental, vision, life and disability benefit plans, flexible spending accounts, health savings accounts, employee tuition reimbursement, student debt assistance and a 401(k) Retirement Savings Plan.  Oxford is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please email staffbenefits@oxfordcorp.com.  We will make a determination on your request for reasonable accommodation on a case-by-case basis.

Know Your Rights | Pay Transparency | Employee Rights Under the National Labor Relations Act

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