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Cybersecurity Platform Engineer

Role overview

Summary

The Cybersecurity Platform Engineer at Netrio is responsible for designing, deploying, and optimizing enterprise security platforms that enhance threat detection and response. This role collaborates with CyberOps analysts and security leadership to ensure effective integration and operation of security tools, ultimately supporting over 1,000 clients in various industries.

Qualifications

  • Hands-on experience administering CrowdStrike Falcon.
  • Hands-on experience with Tenable (Tenable.io, Nessus).
  • Hands-on experience with Stellar Cyber.
  • Strong understanding of endpoint, network, identity, and cloud security telemetry.
  • Familiarity with the MITRE ATT&CK framework and incident response workflows.

Responsibilities

  • Own the configuration, health, and ongoing optimization of CrowdStrike Falcon and other CrowdStrike product lines.
  • Ensure platform availability, data integrity, and correct telemetry ingestion across endpoint, network, cloud, and identity sources.
  • Act as the escalation point for complex platform issues impacting detection, response, or vulnerability workflows.
  • Integrate security platforms with SIEM, SOAR, ticketing, and reporting systems.

Key facts

Hard skills

About the company

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Agio

  • IT Services & Consulting
  • 201–500
Agio is a hybrid cybersecurity and managed IT organization that combines predictive intelligence with human brilliance to empower clients with next-generation cyber protection and technology support. We believe service value should be measured by our ability to predict and prevent problems before they happen, not by how many problems we fix. By investing in AI and proactive issue prevention, we’re moving the MSP model forward to accommodate evolving trends that demand a new approach to technology delivery and support. With more than 300 employees, our culture prioritizes frequent and timely communication to provide unrivaled, highly personalized service across all of our solutions, including extended detection & response, cybersecurity governance, virtual CISO (vCISO) support, technology hosting, monitoring, management, global service desk, desktop as a service, disaster prevention, and recovery. Agio is headquartered in New York, NY, with additional offices around the world. For more information, please visit www.agio.com.

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Job description

About Netrio

Netrio is a leading MSP in North America, specializing in IT solutions for small- to mid-market enterprises. We serve over 1,000 clients across industries with services including managed IT, cybersecurity, cloud, connectivity, voice, and custom application development.


About the role

The Cyber Platform Engineer is responsible for the design, deployment, operation, and continuous optimization of enterprise security platforms that support threat detection, response, and vulnerability management. This role serves as a technical authority for CrowdStrike, and a secondary resource for Tenable and Stellar Cyber, ensuring these platforms are correctly integrated, tuned, and delivering high-fidelity security outcomes.

The position works closely with CyberOps analysts, incident responders, and security leadership to translate business and risk requirements into scalable, reliable security platform capabilities.

What you'll do

CyberOps Platform Ownership

•       Own the configuration, health, and ongoing optimization of CrowdStrike Falcon and other CrowdStrike product lines.

•       Ensure platform availability, data integrity, and correct telemetry ingestion across endpoint, network, cloud, and identity sources.

•       Act as the escalation point for complex platform issues impacting detection, response, or vulnerability workflows.

•       Be a secondary resource for Tenable and Stellar Cyber platforms.

Threat Detection & Response Enablement

•       Optimize CrowdStrike policies, prevention settings, and detections to balance protection and operational impact.

•       Support incident investigations by providing deep platform expertise and advanced telemetry analysis.

Platform Integration & Automation

•       Integrate security platforms with SIEM, SOAR, ticketing, and reporting systems.

•       Support API-based integrations and automation to improve operational efficiency.

•       Validate and onboard new client installations and log sources.

Operational Excellence & Continuous Improvement

•       Develop and maintain platform standards, runbooks, and operational documentation.

•       Identify gaps in telemetry, coverage, or detection logic and drive improvements.

•       Stay current with platform feature releases and recommend enhancements aligned to threat trends.

Qualifications

Required

•       Hands-on experience administering CrowdStrike Falcon.

•       Hands-on experience with Tenable (Tenable.io, Nessus).

•       Hands-on experience with Stellar Cyber.

•       Strong understanding of endpoint, network, identity, and cloud security telemetry.

•       Familiarity with the MITRE ATT&CK framework and incident response workflows.

Preferred

•       Experience with additional security platforms such as SIEM, SOAR, EDR, or NDR.

•       Scripting or automation experience (PowerShell, Python, APIs).

•       Cloud security experience (Azure, AWS, or GCP).

•       Relevant security certifications (CrowdStrike, Tenable, GIAC, or equivalent).

What Success Looks Like

•       Security platforms are stable, fully integrated, and delivering high-quality detections.

•       CyberOps analysts receive actionable alerts with reduced noise.

•       Vulnerability data is accurate, prioritized, and trusted by stakeholders.

•       Leadership has confidence in platform coverage and security visibility.

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