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Manager, Quality Operations, FW/EQ

Role overview

Summary

This role is for managing Quality Operations at VF, focusing on driving quality management initiatives and building relationships with vendors and cross-functional teams. You will lead a team to ensure compliance with quality standards and foster a culture of continuous improvement.

Qualifications

  • 8 - 10 years of relevant experience.
  • 3 - 5 years of supervisory experience.
  • University graduate or above in Engineering, Garment Manufacturing Technology, Footwear Technology or relevant experience.
  • Good writing skills in English.
  • Good oral skills in English.

Responsibilities

  • Drive Quality Management initiatives according to the strategic plan.
  • Evaluate new vendors for factory quality setup and product capability.
  • Analyze data to identify areas for improvement and develop strategies to enhance product quality.
  • Coach and guide the QM team to achieve Quality KPIs.

Key facts

Hard skills

Other skills

  • Analytical Thinking
  • Problem Solving
  • Leadership
  • Collaboration
  • Coaching
  • Adaptability
  • Time Management
  • Strategic Planning
  • Communication
  • Teamwork
  • Relationship Building

About the company

icebreaker logo

icebreaker

  • Fashion, Apparel & Luxury
  • SME
  • 201–500
We’re celebrating 25 years of challenging the status quo of how clothing is made. Driven by the belief that nature has the answers, we provide natural performance alternatives to synthetic-based apparel, to create a healthier and more sustainable future for our species and the planet. This year, we launched our brand ambition to have 100% plastic-free materials by 2023. We relentlessly seek out new ways of doing things better and we’re passionate about making a difference. Want to join our flock? We like people who can think big and strategic and also aren’t afraid of hard work. We’re a community of passionate, authentic and adventurous achievers bringing natural apparel alternatives to the world, ethically and sustainably. icebreaker® is part of VF Corporation one of the world’s largest apparel, footwear and accessories companies connecting people to the lifestyles, activities and experiences they cherish most through a family of iconic outdoor, active and workwear brands including Vans®, The North Face®, Timberland®, Dickies®, Eastpak®, Kipling®, icebreaker®, Napapijri® and many more. Our purpose is to power movements of sustainable and active lifestyles for the betterment of people and our planet. We believe that when you discover the difference between a career and a calling, you get so much more out of life. When those lines begin to blur, you start to limit yourself much less and start aiming for more. That’s what we want for everyone who joins us at VF. And frankly, that’s what it takes to thrive here too.

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Job description

Key Purpose of the Job

The role will play a key part to drive Quality Management initiatives and ensure they are executed according to the strategic plan. This role should have analytical thinking and problem-solving acumen. Effective leadership skills with strong communication and interpersonal skills to build strong network with VFQM team, brand, vendor partners and cross functional teams of VF.

Key Area of Responsibility

Quality Management

  • Ensure all vendors follow VF’s Term of Engagement, Vendor Code of Conduct and other rules and regulations.
  • Evaluate new vendors for factory quality set up, technical support, and product capability
  • Ability to analyze data to identify areas for improvement and develop strategies to enhance product quality and sustain it. Foster a strong culture of continuous improvement
  • Working with team to formulate reports and documentation to track progress and ensure transparency with the vendor partners.
  • Coaching, guiding and leadership training to the QM team along with VKR and FKR to achieve the Quality KPIs
  • Exhibiting Adaptability and resilience by being flexible and responsive to changes
  • Prioritizing tasks and managing time effectively to meet deadlines
  • Ability to balance quality requirements and stakeholder expectations
  • Working well with cross functional departments to ensure quality is maintained throughout the production process keeping business aspect in consideration
  • Plan strategy for divested vendors for smooth execution of the bulk production.

Strategic Role Relationship Building

  • Build close working relationship with counterparts across the globe
  • Maintain and enhance collaborative working culture with customers’ best interest in mind.

Our Expectation For Demonstrating Leadership

  • Strategic Leadership
  • Understands and has ability to explain organization vision and strategic goals to the team, and how daily operations activities related to achieving overall direction
  • Participates in planning and prioritization; identifies opportunities to improve effectiveness through cross-functional collaboration
  • Growing People & Teams
  • Supports employee performance and development through coaching and feedback.
  • Encourages collaboration and shared learning to strengthen team performance
  • Leads by example, demonstrating continuous improvement and adaptability
  • Driving Results
  • Focuses on achieving objectives through execution against aligned processes and ways of working
  • Anticipates & prevents problems that could impact team performance
  • Proactively seeks solutions to solve problems effectively to maintain team performance.
  • Partnership
  • Works effectively with peers and partners, provides constructive feedback to drive achievement of shared goals
  • Builds strong relationships and ensure clear, transparent communication within their teams and with stakeholders.
  • Understands cross functional goals that support team objectives and business outcomes.

Job Role

People Leader

Number of Direct Report Subordinates:
3 and above

Job Requirements

Minimum Relevant Experience:
8 - 10 year (s)

Minimum Supervisory Experience:
3 - 5 year (s)

Minimum Academic Requirement:
University graduate or above

Major Subjects:
Engineering / Garment Manufacturing Technology / Footwear technology or relevant experience

Required Professional Qualification:

Language Proficiency (Please delete where inappropriate)

Writing Skills

1. English:
Good

Oral Skills

1. English:
Good

4. Others, pls specify:

Required Competencies

  • Coaching and Developing Others
  • Facilitate Change
  • Building a successful team
  • Empowerment
  • Selecting Talent
  • Business Acumen
  • Operational Decision Making
  • Driving Execution
  • Customer Focus
  • Building Strategic Work Relationships
  • Building Trust
  • Communication
  • Gaining Commitment
  • Leveraging Cultural Diversity
  • Adaptability
  • Innovation
  • Driving for Result
R-20261103-0052

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