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Senior Program Manager

Role overview

Summary

This role is for leading enterprise-scale Sirion CLM implementations for US clients. You will manage program delivery, client relationships, and financial performance while supporting pre-sales activities. The position is integral to ensuring successful project execution and client satisfaction.

Qualifications

  • 10+ years of program/project management, consulting delivery, or enterprise software implementation experience.
  • Demonstrated experience leading large, US-based Sirion CLM implementations.
  • Strong understanding of the Sirion implementation lifecycle and CLM processes.
  • Experience owning program financials, commercial commitments, scope, and change control.
  • Excellent communication, stakeholder management, negotiation, and problem-solving capabilities.

Responsibilities

  • Own end-to-end delivery of Sirion CLM implementations from initiation through go-live and stabilization.
  • Develop and manage integrated program plans covering scope, timelines, milestones, resources, risks, and dependencies.
  • Serve as the primary client-facing delivery leader and build strong relationships with executive sponsors and senior stakeholders.
  • Lead cross-functional teams comprising functional consultants, Solution Architects, technical consultants, and other implementation resources.

Key facts

Hard skills

Other skills

  • Program Management
  • Team Leadership
  • Communication
  • Negotiation
  • Problem Solving

About the company

Consilio LLC logo

Consilio LLC

  • Legal Services
  • Large
  • 1,001–5,000
Consilio stands as the global leader in eDiscovery, document review, flexible legal talent, and legal advisory & transformation consulting services. With its Consilio Complete suite of capabilities, the company empowers multinational law firms and corporations using innovative software, cost-effective managed services, and deep legal and regulatory industry expertise. Renowned for its expertise in litigation, HSR second requests, internal and regulatory investigations, eDiscovery, document review, information governance, compliance risk assessments, cybersecurity, law department management, and contracts management, Consilio also excels in legal staffing and recruitment through its Lawyers On Demand division. Consilio globally employs leading professionals in the industry, applying defensible workflows with patented and industry-proven technology across all phases of the eDiscovery and risk management lifecycle. ISO\IEC 27001:2013 certified, the company operates offices, document review, and data centers across Europe, Asia, and North America. Discover more about Consilio’s commitment to legal excellence and innovation at www.consilio.com. Security Notice: Prospective applicants and employees should note that Consilio's website can be securely accessed through the link below. Consilio NEVER charges candidates or employees for training or certifications. Such offers are scamming attempts, should be disregarded and / or reported to authorities in your local jurisdiction.

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Job description

Overview:

We are seeking a Senior Program Manager to lead enterprise-scale Sirion CLM implementations for US clients. This senior, client-facing role owns end-to-end program delivery, executive stakeholder management, commercial performance, and leadership of cross-functional teams. The role also supports pre-sales through scoping, delivery planning, estimation, and staffing.

Responsibilities:

Program Delivery & Governance

• Own end-to-end delivery of Sirion CLM implementations from initiation through go-live and stabilization.

• Develop and manage integrated program plans covering scope, timelines, milestones, resources, risks, and dependencies.

• Ensure delivery is on time, within scope and budget, and aligned with contractual commitments.

• Establish program governance, including steering committees, status reporting, decision-making, and escalation mechanisms.

• Proactively manage delivery risks, issues, resource constraints, and dependencies across Sirion, client, thirdparty, and other Consilio workstreams.

• Capture lessons learned and apply them to improve delivery practices across future Sirion engagements.

Client & Executive Stakeholder Management

• Serve as the primary client-facing delivery leader and build strong relationships with executive sponsors and senior stakeholders.

• Lead steering committees, executive updates, program reviews, and escalation discussions.

• Maintain alignment on scope, responsibilities, priorities, timelines, and outcomes.

• Communicate delivery challenges clearly and drive timely decisions and resolution.

• Maintain strong client relationships and accountability for client satisfaction throughout the engagement.

Financial & Commercial Management

• Own program financials, including revenue, cost control, margin management, and forecast accuracy.

• Manage delivery against the Statement of Work and identify potential scope changes early.

• Manage change requests and assess their impact on effort, cost, resources, and timelines.

Team Leadership

• Lead cross-functional teams comprising functional consultants, Solution Architects, technical consultants, integration specialists, testing teams, and other implementation resources.

• Manage virtual and globally distributed teams, including onshore and offshore delivery.

• Establish clear accountability across workstreams and mentor project managers and delivery team members.

Pre-Sales Support

• Participate in client scoping sessions to understand scope, timelines, delivery requirements, dependencies, and client responsibilities.

• Partner with the Solution Architect and subject-matter experts to translate the agreed scope into an executable implementation plan.

• Develop effort estimates, staffing plans, timelines, delivery assumptions, and inputs for proposals and Statements of Work.

• Support RFP/RFI responses and client presentations from a program-delivery perspective.

• Ensure delivery risks, assumptions, dependencies, scope boundaries, and client responsibilities are documented before contracting.

• Support transition from pre-sales into implementation, ensuring won engagements are correctly mobilized for delivery, financial reporting, and invoicing.

Qualifications:

Required Experience

• 10+ years of program/project management, consulting delivery, or enterprise software implementation experience.

• Demonstrated experience leading large, US-based Sirion CLM implementations is required.

• Proven experience leading large, complex, multi-workstream enterprise implementations through go-live.

• Strong understanding of the Sirion implementation lifecycle and CLM processes.

• Strong client-facing experience, including managing executive stakeholders, difficult conversations, and escalations.

• Experience owning program financials, commercial commitments, scope, and change control.

• Experience supporting pre-sales scoping and estimation for enterprise implementation engagements.

• Experience leading virtual, cross-functional, and globally distributed delivery teams.

• Excellent communication, stakeholder management, negotiation, and problem-solving capabilities.

Preferred Qualifications / Certifications

• Sirion certification or formal Sirion training.

• PMP, PRINCE2, or equivalent program/project management certification are a plus.

• Consulting or systems integration background.

Consilio’s True North Values 

  • Client Experience | Listen for the “why”. Clearly define success. Be accountable. Go the extra distance to create moments that matter. 
  • Collaboration | Treat everyone with respect. Welcome diverse views. Partner across geography, generations, and teams. Rally around final decisions. 
  • Innovation | Always be curious (ABC). Challenge the status quo. Experiment and fail forward. Build for the future. 
  • Grit | Focus on what matters. Work with passion and persistence. Think like an owner. Deliver results you’re proud of. 

Consilio, LLC is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status. 

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