Total Rewards Analyst II

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

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Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world.   

As a Total Rewards Analyst II, you will develop, implement, and administer Total Rewards programs across areas such as retirement, employee benefits, leave administration, service relations, and compensation. In this role, you will support enterprise-wide Absence Management operations, including timecard corrections, audits, and issue resolutions that directly impact caregiver pay and time-off administration. You will help ensure the timely and accurate processing of sensitive transactions, maintain compliance with payroll and absence management policies, and uphold service levels for caregivers and leaders across the organization.

A caregiver in this role works remotely from 8:00 a.m. – 5:00 p.m.

To be considered for this position, candidates must reside in Northeast Ohio.

A caregiver who excels in this role will:

• Administer assigned Total Rewards programs, including reviewing proposed changes and enhancements to ensure alignment with internal policies, market competitiveness, and applicable laws and regulations.
• Lead and manage enterprise-wide paid time off (PTO) and leave-related Total Rewards programs, serving as the subject matter expert and primary point of contact for related matters.
• Evaluate program effectiveness and recommend strategic changes and improvements to benefit offerings, processes, and program administration.
• Develop and coordinate employee communications to introduce and explain program changes, enhancements, and updates.
• Serve as a liaison among Total Rewards, Human Resources, and third-party administrators to resolve issues, coordinate program activities, and improve processes.
• Determine employee eligibility for participation in assigned Total Rewards programs and maintain accurate eligibility records.
• Conduct audits of Total Rewards programs and their administration to ensure compliance with internal policies and applicable local, state, and federal laws and guidelines.
• Facilitate and lead meetings, including developing agendas and documenting meeting minutes.
• Ensure consistent and equitable program administration, internal equity, and regulatory compliance across assigned Total Rewards programs.
• Represent Total Rewards in cross-functional initiatives and governance committees.
• Support return-to-office initiatives and promote an in-state Ohio presence.
• Perform other duties as assigned.

Minimum qualifications for the ideal future caregiver include:

• Bachelor's degree in Business Administration, Human Resources or related field and three years of professional and functionally relevant experience in a Human Resources environment including two years of Total Rewards experience
• OR six years of professional experience in Human Resources/Total Rewards may substitute for the Bachelor's degree requirement

Preferred qualifications for the ideal future caregiver include:  

• Certified Compensation Professional (CCP), Certified Benefit Professional (CBP), Senior Professional in Human Resources (SPHR)
• Master’s Degree
• Proven experience managing complex Total Rewards programs, especially PTO and leave administration
• Strong understanding of HR compliance and regulatory frameworks
• Confident meeting facilitator and communicator, able to handle cross-functional collaboration
• Highly organized with experience in record-keeping and audits

Physical Requirements:

• Ability to perform work in a stationary position for extended periods. 
• Ability to travel throughout the hospital system. For some roles, ability to travel to other locations, including international travel.
• Ability to operate a computer, audio visual and other office equipment.           
• Ability to communicate and exchange accurate information, including the ability to deliver any applicable training in person and virtually.
• In some locations, ability to move up to 25 lbs. 

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster. 

Cleveland Clinic is pleased to be an equal employment opportunity employer.