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Senior Global Mobility and Immigration Specialist

Role overview

Summary

This role is for a Senior Global Mobility and Immigration Specialist at Instacart, focusing on enhancing the immigration experience for employees on work visas. You will build a resilient program that ensures timely and accurate immigration guidance, partnering with legal teams and vendors to streamline processes.

Qualifications

  • 7+ years of US business immigration experience, with recent in-house corporate experience or law firm experience paired with program-level ownership.
  • End-to-end knowledge of employment-based immigration: nonimmigrant and immigrant processes.
  • Hands-on compliance ownership: I-9 and reverification, Public Access Files, DOL requirements.
  • Experience managing outside counsel and immigration or relocation vendors.
  • Proven ownership of workflows, SOPs, and reporting on case metrics.

Responsibilities

  • Own the vendor relationship for immigration services.
  • Partner closely with the Employment Legal team.
  • Shift Tier 1 support to the vendor and a contingent worker.
  • Focus on complex immigration cases and high-stakes moments.

Key facts

Hard skills

Other skills

  • Analytical Skills
  • Communication
  • Problem Solving
  • Curiosity

About the company

Instacart logo

Instacart

  • E-commerce & Marketplaces
  • Large
  • 1,001–5,000
Instacart, the leading grocery technology company in North America, works with grocers and retailers to transform how people shop. The company partners with more than 1,200 national, regional, and local retail banners to facilitate online shopping, delivery and pickup services from more than 80,000 stores across North America on the Instacart Marketplace. Instacart makes it possible for millions of people to get the groceries they need from the retailers they love, and for approximately 600,000 Instacart shoppers to earn by picking, packing and delivering orders on their own flexible schedule. The Instacart Platform offers retailers a suite of enterprise-grade technology products and services to power their e-commerce experiences, fulfill orders, digitize brick-and-mortar stores, provide advertising services, and glean insights. With Instacart Ads, thousands of CPG brands – from category leaders to emerging brands – partner with the company to connect directly with consumers online, right at the point of purchase. With Instacart Health, the company is providing tools to increase nutrition security, make healthy choices easier for consumers, and expand the role that food can play in improving health outcomes. For more information, visit www.instacart.com/company, and to start shopping, visit www.instacart.com.

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Job description

We're transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

Why this role is on the menu

Every Instacart employee on a work visa relies on timely, accurate immigration guidance to maintain status and travel with confidence. We are building a more resilient program: a reliable, well-documented experience backed by an external immigration partner and a clearly owned internal function. As our Senior Immigration & Global Mobility Specialist, you will own the vendor relationship, partner closely with our Employment Legal team, and shift Tier 1 support to our vendor and a contingent worker, freeing you to focus on the complex cases and high-stakes moments that matter most. Twelve months from now, employees will have a smoother, more self-service immigration experience, and the program will run on documented process instead of institutional memory.

The secret ingredients we're looking for

You are a hands-on immigration expert who is equally comfortable owning a vendor relationship and rolling up your sleeves on a case. You thrive on a very small team, work independently, and know exactly where and when to escalate. You are curious, willing to stretch into new territory, and good at turning constraints into opportunities. You can explain nuanced immigration issues clearly to employees, managers, and directors, and you handle sensitive matters with care and urgency.

Must-have pantry staples (Minimum Qualifications)

  • 7+ years of US business immigration experience, with recent in-house corporate experience (or law firm experience paired with program-level ownership)
  • End-to-end knowledge of employment-based immigration: nonimmigrant (H-1B, L-1, O-1, TN, E-3) and immigrant (PERM, I-140, adjustment of status)
  • Hands-on compliance ownership: I-9 and reverification, Public Access Files, DOL requirements, audit readiness
  • Experience managing outside counsel and immigration or relocation vendors, including SLAs and invoice review
  • Experience supporting budget tracking and spend forecasting in partnership with Finance or a budget owner
  • Proven ownership of workflows, SOPs, and reporting on case metrics
  • Ability to advise and partner with HR, Talent Acquisition, Legal, and business leaders
  • Working exposure to global mobility, such as relocation coordination, transfers, and cost estimates

Optional garnishes (Preferred Qualifications)

  • Experience working with global immigration vendors.
  • Comfort with Workday and case or ticketing tools (Jira Service Desk, ServiceNow, or Salesforce)
  • M&A diligence and integration, or vendor RFP experience
  • Policy design, remote work policy, or tax vendor coordination
  • Dashboards and data skills (Excel, Google Sheets) and KPI setting
  • Using generative AI to automate reporting and policy summaries

#LI-Remote

Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia.

Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.

For Canadian based candidates, the base pay ranges for a successful candidate are listed below.

CAN$114,000—$120,500 CAD

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